Lakewood Chevrolet

[Personable\knowledgeable Over the years I have found the staff at Lakewood to be very helpful, personable and approachable. It is obvious this is a top management down approac Over the years I have found the staff at Lakewood to be very helpful, personable and approachable. It is obvious this is a top management down approach when folks like Kerry Russell and Paul Hrynew take the time to step out of their offices to say hello and make sure you are being looked after. Just purchased second new vehicle since 2013 and the attention I received from Dan Bass and Lucky Uppal was excellent. At the end of the day I was very satisfied with the price and delivery of my new vehicle. Over the years I have also found the Service department very helpful and accommodating. Cory Bates has been an excellent service consultant for me over the years. Erika Hygard, and Dwayne Lucas have helped me many times when Cory wasn't available and were also excellent to work with. I honestly can't recall a bad experience at Lakewood and it is obvious they pride themselves on great service and a personable approach to customer satisfaction. I am sure this approach is appreciated by many as I know I do. Thanks so much. More

Thank you My name is Thawng and i want to say thank you for everybody who helping me when i was in lakewood chevy dealer on Nov 15 and 17 I am so happy with eve My name is Thawng and i want to say thank you for everybody who helping me when i was in lakewood chevy dealer on Nov 15 and 17 I am so happy with every body who helping me. Thanks. More

Great staff keep you informed of progress of work being done. Very prompt getting vehicle in for service. Enjoy talking football with Dan Bass while waiting. keep you informed of progress of work being done. Very prompt getting vehicle in for service. Enjoy talking football with Dan Bass while waiting. More

Good experience Carmen was both very easy to deal with, as well as extremely professional. Made for a positive car buying experience. Small "glitch" day of delive Carmen was both very easy to deal with, as well as extremely professional. Made for a positive car buying experience. Small "glitch" day of delivery was dealt with by both Carmen and Justin and resolved fairly before I arrived to pick up the vehicle. More

Check engine light As soon as I pulled in the service writer was roght there to help and after he explained everything to me. He came to me, I didn’t have to look for hi As soon as I pulled in the service writer was roght there to help and after he explained everything to me. He came to me, I didn’t have to look for him. More

Warranty and diagnosis Did not diagnose the car properly for all repairs. Had to argue and argue to get some thing out of eligible warranty. Would not visit for service. Did not diagnose the car properly for all repairs. Had to argue and argue to get some thing out of eligible warranty. Would not visit for service. More

Mirror Repair Very professional, curtious, and knowledgeable service of my Chevrolet Silverado. He took time to explain all my choices to ensure I was getting the Very professional, curtious, and knowledgeable service of my Chevrolet Silverado. He took time to explain all my choices to ensure I was getting the best possible. Great service Thanks Rob More

Awesome! My experience at looking for a new car was made a lot easier with the knowledge of the people at Lakewood! Thanks for all the hard work! My experience at looking for a new car was made a lot easier with the knowledge of the people at Lakewood! Thanks for all the hard work! More

Fantastic sales person!!! Vince is an amazing sales man! We were on the lot for a good portion of the day! He came out to welcome us and gave us time to look around. He came b Vince is an amazing sales man! We were on the lot for a good portion of the day! He came out to welcome us and gave us time to look around. He came back out to answer questions and then introduced us to something that we never would have even dreamed we could have afforded. Being part of the younger generation people tend to not even pay attention to us but we never had that issue here. We felt very valued and respected the entire time! He stayed available to us the entire day even though he could have grabbed on to many other clients that day! Thank you for all you did for us! You are so wonderful! More

Mechanical service for Silverado Replaced throttle bracket, quick service, had my vehicle back next morning at 10am, dropped it off the afternoon before, about 2:30, friendly and very Replaced throttle bracket, quick service, had my vehicle back next morning at 10am, dropped it off the afternoon before, about 2:30, friendly and very knowledgeable. More