Lakewood Chevrolet

Friendly, fair price, on time, free rides home,James takes his job seriously as a service advisor takes his job seriously as a service advisor More

James at Lakewood Chevrolet provided outstanding service! I'm thoroughly satisfied with how he handled all the important issues with my old car — also, a big thank you to the mechanic who did a quality repai I'm thoroughly satisfied with how he handled all the important issues with my old car — also, a big thank you to the mechanic who did a quality repair. I highly recommend him and the dealership! More

Easy to deal with, responsive and did what was needed to help out in getting everything I wanted. help out in getting everything I wanted. More

This will be my second subpar review … I booked an appointment to get my 2015 Equinox serviced at Lakewood Chevrolet for Friday, April 5, 2024. Onstar reported a problem with my battery/starter connec appointment to get my 2015 Equinox serviced at Lakewood Chevrolet for Friday, April 5, 2024. Onstar reported a problem with my battery/starter connectivity. As it was due for an oil change, I requested an appointment to get both done. I brought the vehicle in at 07:30 AM that morning and would leave it while I attended other matters. I returned to the service department at 13:30 hrs that afternoon to check on the vehicle as I was in the vicinity. The oil change was completed; however, the battery/starter issue was yet to be looked at. I was informed that it wouldn’t be looked at until after 14:00 hrs at the earliest. If my vehicle needed parts, then the likelihood of getting my Equinox back that day would be slim. For six hours, Lakewood couldn’t find a technician to even check the condition of the battery or starter. I was very disappointed as I have been dealing with Lakewood for over 30 years and until recently, have experienced exceptional service. There was a time when my vehicles needed servicing, the condition would be assessed, parts ordered if needed and installed prior to end of day. That doesn’t happen anymore. I guess customer loyalty has doesn’t mean much anymore… More

Service was great as usual. Josee friendly, cheerful and helpful as always. Will be back. Josee friendly, cheerful and helpful as always. Will be back. More

The dealership was excellent to deal with and i am a very fussy guy. Everying was as promised and the vehicle clean up was not discussed during the negotiation but was added to the deal after the fact very fussy guy. Everying was as promised and the vehicle clean up was not discussed during the negotiation but was added to the deal after the fact very impressive. Additionally, my salesman added a "paint pen" to the deal after it was completed, he did not have to do that. This dealership came recommended from customers in Red Deer who would not deal with any other dealership. You will not be pushed to buy nor will you be disappointed in any way. Ken Sockett (lawyer from Wetaskiwin) More

Quick to respond on chat, courteous, open and frank in conversation, listener, not pushy, did his job well, conversation, listener, not pushy, did his job well, More

Very knowledgeable, very helpful. Kept me informed. Walked me to my car because of the icy conditions. Took estimated time . Very pleased. Kept me informed. Walked me to my car because of the icy conditions. Took estimated time . Very pleased. More

James in service is great, he has kept me informed and up to date of the service call. to date of the service call. More