Lakewood Chevrolet

Sales and sales manager were amazing guys to deal with. Kodo’s to Mackenzie and his direct report. Also Finance lady forget her name but was also great for my stressful purchase. Kodo’s to Mackenzie and his direct report. Also Finance lady forget her name but was also great for my stressful purchase. More

Just purchased a used 2017 Chevy Trax and the experience, by far, was the best that I have ever had when purchasing a vehicle. James was great, very attentive and upfront with information. As well, the res by far, was the best that I have ever had when purchasing a vehicle. James was great, very attentive and upfront with information. As well, the rest of the team was very knowledgeable and attentive as well. More

I booked my appointment and I received quick courteous and efficient service. I would recommend this dealership. and efficient service. I would recommend this dealership. More

I had my car in to get my winter tires put on . Jaimee was AMAZING ! Her customer service was amazing! So friendly and helpful! Between her and James I always leave happy ! I would recommen Jaimee was AMAZING ! Her customer service was amazing! So friendly and helpful! Between her and James I always leave happy ! I would recommend the service department and sales team to anyone looking for great customer service!! More

James is an amazing employee at Lakewood Chev. He always does an outstanding job. I highly recommend James! He always does an outstanding job. I highly recommend James! More

I saw a used Volvo advertised by them on CarGuru and although it needed repairs it was nothing I couldn't handle. Their ad also listed an amount for delivery. I rang them up and told them I'd take it fo although it needed repairs it was nothing I couldn't handle. Their ad also listed an amount for delivery. I rang them up and told them I'd take it for the price listed. They tried to slap on a $597.00 "documentation fee", $6.25 "admin fee", and $299.00 "security transfer". Now I don't blame the salesperson, Tatum, for this; she sounded quite young and inexperienced and it's conceivable that she was just doing as told. But the point is dealers shouldn't have "policies" that violate provincial regulations. In this case AMVIC's all-in pricing regulations. When I pointed out the violation, they bumped me over to Manita Baines and I had to argue with her now. She stalled with the dumbest things, like saying she couldn't go further until I provided my email address and a copy of my license - both of which they already had. They finally "agreed" to sell me the vehicle for the advertised price - the thing they're legally required to do. Then they petulantly put $798 under "accessories". When I asked about this, they said it was taxes. So why wasn't it on the taxes line, which showed zero? The way they fraudulently wrote it, I ended up having to pay the taxes on the purchase price AND the taxes I already paid as though the taxes were a material good that I bought from them. Then when it came time to ship the vehicle, they didn't. So the next day they had to hire a flatbed at a higher rate to send it to me, and tried to get me to pay the difference for the problem they created. I was still asking them to send an accurate invoice, rather than the fraudulent one that put "taxes" as "accessories", and they were still refusing, so they cut off communication. Except... It's been 3 years and every 6 months I get a cluster of emails from them demanding I fill out a "How was your experience?" review, including links to this site. So here, Lakewood. You've got your review. Now leave me alone. More

Friendly service. Always kept in contact with me about my vehicles status and went above and beyond Always kept in contact with me about my vehicles status and went above and beyond More

Friendly people, but service is sometimes slow. No other thoughts come to mind, pricing is ok. No other thoughts come to mind, pricing is ok. More

The sales personnel were very helpful in providing a 2025 Chevrolet Equinox which was not in stock and was brought in from Mexico. Chevrolet Equinox which was not in stock and was brought in from Mexico. More