Knight Ford

Well, the experience at Quick Lane was not impressive this go around. I took my SUV in for an oil change and the outcome was not great. They stated on pick up I will need a new air filter the next go a this go around. I took my SUV in for an oil change and the outcome was not great. They stated on pick up I will need a new air filter the next go around. Well, I just changed air filter five days before taking it in and the only time I drove it since was to Knight Ford for this appt. I questioned the staff (girl} and could not believe that they were sluffing me off. She seemed unsure of what to do and she asked Madison the next step, Madison said to question Technician #413, and again came back and stated that the filter needed changing next time, that it was indeed dirty. I left (not happy) and had my husband return 15 minutes later... for them to remove filter and confirm that it was brand new with no dirt on it. This leaves to question, did the technician actually look at it, and if he did, how did he come to the conclusion that it was dirty? Madison showed the Technician #413 and corrected him that the filter was brand new. This now is a trust issue with Quick Lane going forward. More

Fast lane gets the work done. Communication is great. Work done on time. Nicely surprised with my car being washed. Communication is great. Work done on time. Nicely surprised with my car being washed. More

Great quality work and a fast service department are why I take my F150 to Knight Ford. I take my F150 to Knight Ford. More

The staff are unbelievable so caring and explain everything right on point. Don and Don fantastic men who know there stuff.very friendly and warming place. everything right on point. Don and Don fantastic men who know there stuff.very friendly and warming place. More

Quick Lane gives excellent service every time I bring my Ford Explorer to be serviced on. Madison is excellent at the front desk. They are all very efficient. I always appreciate Lawton making sure I have Ford Explorer to be serviced on. Madison is excellent at the front desk. They are all very efficient. I always appreciate Lawton making sure I have a ride or vehicle to use. Knight Ford is a great company to deal with. They always do their best to make sure you are happy. More

I love Knight Ford they are just like family Brian Lawton and Don so I have my dream vehicle it’s a 2022 Ford Expedition and am thankful for the hard work Lawton and Brian put in for the decisions Don went a and Don so I have my dream vehicle it’s a 2022 Ford Expedition and am thankful for the hard work Lawton and Brian put in for the decisions Don went above and beyond for helping understand my vehicle and felt safe in my purchase also my Cameron is the most amazing wizard getting our number to work out he also made me understand my warranty and helped me get what I needed for protection he treated me just like family all these guys are the most amazing team Knight ford has I am 100 percent confident telling my friends and family to only deal with Knight Ford the future for me is only Knight for my Maintenance also Madison is Super I just love that guy he makes everything perfect. I can’t say enough but when it comes to the biggest purchase beside a house this team is the only team for me I am truly blessed!!! Thank you for calling me from Jamaica on vacation Brian and Lawton for finding me the best deal and making me feel safe. I am beyond lucky for everything but one more shout out to Don Buchko you are amazing helping to understand everything how my vehicle works. Again I am blessed all my future buys are only through you guys thanks for treating my family like your family Knight for is helping keep us safer out there. From The Langton’s More

The quick lube dept Went above and beyond what they had to Keep up the good work to Keep up the good work More

My car was in & out perfect timing as they said it would be. Lyndsay looked after me be. Lyndsay looked after me More

Knight Ford did an amazing job of giving my car an amazing going-over near the end of my warranty. The 2017 Edge Sport now runs like it is brand new. I am very impressed! amazing going-over near the end of my warranty. The 2017 Edge Sport now runs like it is brand new. I am very impressed! More

They did it again! !! Great service to us since 1999. Once again, they diagnosed it, ordered the parts and then set me up with temporary wheels so I could stay on tr !! Great service to us since 1999. Once again, they diagnosed it, ordered the parts and then set me up with temporary wheels so I could stay on track. Got my Fusion fixed and we are back on the road! Not rocket science but relationship and doing it right. The sales staff are great, no doubt...but, it is the service relationship that keeps us returning. More