Kitchener Ford

The customer service team foulups badly tainted my experience, repeatedly not scheduling my service appointment over 3 months. Once actually in, the service was overpriced. experience, repeatedly not scheduling my service appointment over 3 months. Once actually in, the service was overpriced. More

My go to dealer. The people are amazing!!!Have been a My go to dealer. The people are amazing!!! Have been a happy customer for many years. Will be back again soon.I recommend to all my friends and fami My go to dealer. The people are amazing!!! Have been a happy customer for many years. Will be back again soon.I recommend to all my friends and family. More

Charita Morrison was great. She did everything I asked her to do. My truck was taken in on time. I picked it up when she said it would be ready. Thank you Charita. her to do. My truck was taken in on time. I picked it up when she said it would be ready. Thank you Charita. More

Great people, great service.....then you put a deposit down on a car and the switch is turned off on service! More effort required to deliver on the "promises" guaranteed to customers before and after we down on a car and the switch is turned off on service! More effort required to deliver on the "promises" guaranteed to customers before and after we say "yes" to purchasing a vehicle. More

The service rep got back to me very quickly with full details and costs for the service required. More work was required than originally expected, but my car was ready in one day. details and costs for the service required. More work was required than originally expected, but my car was ready in one day. More

Friendly, informative, takes their time. Cares about the quality of work. Listened to my needs and took careful actions to diagnose problems. Insightful and respectful. quality of work. Listened to my needs and took careful actions to diagnose problems. Insightful and respectful. More

excellent service and follow-up from Charita. Service completed within time. just recently started going to Kitchener Ford and have been pleased with over all service provided. completed within time. just recently started going to Kitchener Ford and have been pleased with over all service provided. More

Thank you for great service. Alberto was excellent and professional answered to all my questions. Ford Kitchener is one of my ordered dealer, excellent customer service and quick appointment made. Great j professional answered to all my questions. Ford Kitchener is one of my ordered dealer, excellent customer service and quick appointment made. Great job! More

Excellent service from Charita as usual. The car was finished ahead of promised time and I was kept well informed. . Charita looks after my vehicles and my Mother in laws as well. Guenther was fast and finished ahead of promised time and I was kept well informed. . Charita looks after my vehicles and my Mother in laws as well. Guenther was fast and efficient as always. Thanks Ron Heise More

Always have a good experience here. A little more expensive then my other Ford dealership I went to before I moved, but very friendly and quick, and they always accommodate my appointment days and ti expensive then my other Ford dealership I went to before I moved, but very friendly and quick, and they always accommodate my appointment days and times. I do wish they had better service hours, it’s hard to get in when you work a 8-4/9-5 job. More