Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kingscross Hyundai
Toronto, ON
2,079 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,079 Reviews of Kingscross Hyundai
February 19, 2021
The dealership is very accommodating. Garman is friendly, courteous, very helpful. They work with me to accommodate with my schedule, when it is convenient for me to get the service courteous, very helpful. They work with me to accommodate with my schedule, when it is convenient for me to get the service More
by froglady123
Employees Worked With
Garman
February 17, 2021
We called the dealership somtime in nov 2020 and book and appointment looking fo a suv spoken with kemar and have scheduled. Went to the delearship the same month and was told that we will have the hyundai p appointment looking fo a suv spoken with kemar and have scheduled. Went to the delearship the same month and was told that we will have the hyundai palisade in the next 2 weeks 2 weeks have passed and no car 3 weeks 4 weeks still no car so We decide to call the advisor and guess what he told us that the car isnt coming in 2-3 months. In our surprise we went to the dealership and spoke with Sales agent asking why he lied about the delivery date and spoke to his manager Ruben asking that we will like to cancel our purchase since we dont have a car to use and we cant wait 3 more months. And he said that they will provide us with a service car after 4 days they gave us the hyundai palisade to use while waiting for the car that was supposed to be ours okay. And then waited again for 86 days to be exact because they know that if we dont get our car for 90 days we have the right to cancel the deal so they made it before the said 90days ofcourse not to lose another sale. So finally after waiting for a couple of months it finally arrive after being lied to that the car will be purs in 2 weeks time. We had our car delired last saturday feb 13,2021 after all the frustrations and dissapointments its happening we bring back the service car that they provided to us with half tank just like what is in the contract when they give it to us. And now again after a few days heres the agent messaging us that we will be fined because the gas in the car that we use is half a tank? While they gave it to us with the same level of gas can you imagine that. I highly recommend NOT to make business with this dealership specially with kemar edwards and Ruben. They are the worst sales person you would ever find . More
by Izza
Employees Worked With
Kemar Edwards
February 16, 2021
Had a wonderful experience at kingscross service, Joanne always on top of the cleaning , not too sure what my service advisors name was, think it started with an E, he was great with status updates always on top of the cleaning , not too sure what my service advisors name was, think it started with an E, he was great with status updates More
by Jasminerice12341
Employees Worked With
E? Joanne
February 09, 2021
My sincerest appreciation to the Service Manager, Mr. Edwin Ho, for his prompt and efficient maintenance service. Problems and solutions were explained to me very thoroughly. Wonderful service department Edwin Ho, for his prompt and efficient maintenance service. Problems and solutions were explained to me very thoroughly. Wonderful service department! Everything came up to my satisfaction. More
by Cecilia Chan
Employees Worked With
Edwin Ho
February 06, 2021
Thanks Nina. you were very helpful, informative and friendly and making buying a care less stressful, I would definitely recommend you to my friends and family of looking to purchase a vehicle! friendly and making buying a care less stressful, I would definitely recommend you to my friends and family of looking to purchase a vehicle! More
by Mariposa
Employees Worked With
Nina
January 31, 2021
Nina, was a great help and very accessible. She walked me through my first car purchase and was very informative and patient. Thank kindly for your assistance. Tony Sosa through my first car purchase and was very informative and patient. Thank kindly for your assistance. Tony Sosa More
by Tony
Employees Worked With
Nina
January 28, 2021
Nina she helped me a lot.she is the best.I love her Nina she helped me a lot.she is the best. I love her customer service. She spent a lot of time with me and gave me all information I needed. Nina she helped me a lot.she is the best. I love her customer service. She spent a lot of time with me and gave me all information I needed. More
by Maryam
Employees Worked With
Nina
January 27, 2021
Thanks Nina for helping me and thanks for your response. You guys are doing great job. Great service highly recommended to agent Nina. Have a great day. You guys are doing great job. Great service highly recommended to agent Nina. Have a great day. More
by Ahmedraza
Employees Worked With
Nina
January 22, 2021
Purchased a 2016 Veloster from Kingscross Hyundai 5 years ago. Upgraded the warranty to 8 years and 160,000 kms. My battery died a couple weeks ago and when I called the 24 hr roadside assistance I was tol ago. Upgraded the warranty to 8 years and 160,000 kms. My battery died a couple weeks ago and when I called the 24 hr roadside assistance I was told my warranty had expired. After 4 calls and 4.5 hrs they finally gave me a boost. Called both the dealership and Hyundai Canada and received the same answer after calling to complain: "Sorry nothing can be done". On top of that they said this had happened before and they aren't sure what the problem is! This is poor customer service for a very expensive warranty. More
by kdmacdo99
Employees Worked With
Ray and Ken
