Kia of Newmarket

Thank-you Jennifer. You did a great job explaining to me all I needed to know about the sportage. I should have asked more questions about the process of buying a new car. I was not expecting the addition all I needed to know about the sportage. I should have asked more questions about the process of buying a new car. I was not expecting the additional costs eg undercoating, extended warranty etc. More

In January 2014 we unexpectedly found ourselves in the market for a new vehicle and our search for an Optima lead us to Kia of Newmarket. As we are not local customers, our first connections with Kia were market for a new vehicle and our search for an Optima lead us to Kia of Newmarket. As we are not local customers, our first connections with Kia were through telephone and email with Jennifer Newlove. Not only was Jennifer knowledgeable about the vehicle, she was prompt with her responses and extremely pleasant to deal with. During our travels to Newmarket, Jennifer was very accommodating, thorough and added a personal touch in each interaction we had with her! Jennifer is exceptional and she completely eliminated any stress previously associated with purchasing a vehicle!! We also had the pleasure of completing our transaction with Elaine Liberatore. Elaine is also very knowledgeable and a pleasure to work with! Jennifer and Elaine are definite assets to Kia of Newmarket. We have already raved about our dealings at Kia, with Jennifer & Elaine as it was an experience like no other!!! We will continue to spread our recommendation without hesitation. Our experience at Kia of Newmarket was one enjoyed by our entire family...even our children speak fondly of "Jenny" and ask when we can return of a visit! We are already looking forward to returning to purchase our next vehicle! More

I must say, I have picked Kia of Newmarket based on reviews from DealerRater.ca Blake Tobin was handling my Optima purchase, and I was not disappointed. I had very specific time restriction, and upon reviews from DealerRater.ca Blake Tobin was handling my Optima purchase, and I was not disappointed. I had very specific time restriction, and upon explaining to Blake, he went above and beyond to fulfill. Overall I'm very satisfied with purchase experience, and would definitely recommend Kia of Newmarket. More

The best car buying experience ever. Very friendly and engaging. Would definitely return to Blake for another purchase. We love the car ; totally amazed at the value for the money. Thanks to all who ha engaging. Would definitely return to Blake for another purchase. We love the car ; totally amazed at the value for the money. Thanks to all who had a hand in our purchase. More

i dealt with sales consultant JENNIFER NEWLOVE for the purchase of my new KIA SOUL.JENNIFER is a very people oriented person with an increditable personality and knowledge of the products she sells.from p purchase of my new KIA SOUL.JENNIFER is a very people oriented person with an increditable personality and knowledge of the products she sells.from pricing to carefully and understandable details along with no pressure I was sold on purchasing this vehicle.she treated me more like a friend than a customer.i will recommend her to anyone that is looking to buy a KIA.KEEP UP THE GREAT WORK JENNIFER. ALSO I would like to thank HELEN LI,finance services manger for her outstanding performance and friendliness with the final details on the purchase of my vehicle.she also made me feel comfortable and explained everything in detail.thank you both. nice people at kia of newmarket. sincerely juergen r hocher More

Blake Tobin was extremely helpful and went out of his way to make sure the vehicle was ready for pick up on very short notice and explained the opperation of the vehicle thoroughly. I would defiantly buy a to make sure the vehicle was ready for pick up on very short notice and explained the opperation of the vehicle thoroughly. I would defiantly buy another vehicle from Blake and this dealership. More

I was very pleased with the service that I have received. The staff were very helpful and I would definitely recommend their service! I want to give a special thank you to katelyn who was very patient and lo The staff were very helpful and I would definitely recommend their service! I want to give a special thank you to katelyn who was very patient and looked after me. Thank you very much for doing an amazing job! Thank you Rina More

Non functioning Idle Stop Go system during test drive and three days later on delivery Non supportive attitude from Jay Jung getting the ISG repaired on a priority basis and on a reasonably mild day requi three days later on delivery Non supportive attitude from Jay Jung getting the ISG repaired on a priority basis and on a reasonably mild day required to test it. Wrong diagnosis of cause for non functioning ISG following test drive Failure to detect ISG problem prior to delivery despite problem reported three days earlier after test drive Failure to perform all recommended maintenance items prior to delivery despite charging $452 PDI. I had to pay an additional $112 to have the outstanding work done. Six hour stay at the dealership to close car purchase including plus 2 hour wait time for an employee who was overworked. The dealership was short staffed despite running a "Black Friday" sale. The Jay Jordan was defensive about the long wait times and argued that there was no better way of handling the situation. Jennifer Newlove was very friendly and informative on separate occasions More

Enjoyed the friendly approach and the clear communication as to what was happening to my car and why. The care was quite evident as was the knowledge about the issue. as to what was happening to my car and why. The care was quite evident as was the knowledge about the issue. More

Kia of Newmarket is a great place to buy a car. Evertone I dealt with was very friendly and personable. Jennifer Newlove was a great salesperson and gave me the best customer service experience. I did not f I dealt with was very friendly and personable. Jennifer Newlove was a great salesperson and gave me the best customer service experience. I did not feel pressured to buy a car and I believe she was able to give me the best possible deal out there. I enjoy my Kia Sportage very much and would not trade it for anything. More