Kia West Edmonton

I contacted Mike regarding a quote on a Kia Sedona Mini Van. Mike was excellent, it was clear he had my best interests as his primary concern. He made every effort to answer all my questions and ensure I Van. Mike was excellent, it was clear he had my best interests as his primary concern. He made every effort to answer all my questions and ensure I was happy. He even went out in the snow and took a custom video for my wife and I. Great Touch! More

Joel and Edgar were great to work with. They got me into the car I wanted with payments I can afford and I drove away in my brand new kia Niro ex in less than 24 hours after initially calling them. Definite the car I wanted with payments I can afford and I drove away in my brand new kia Niro ex in less than 24 hours after initially calling them. Definitely recommend these guys!! More

Ryan Kelly is not your stereotypical “car salesman”. I recently had the pleasure of working with him on the purchase of a new vehicle. It was a seamless transition from trade-in to new car purchase, thank recently had the pleasure of working with him on the purchase of a new vehicle. It was a seamless transition from trade-in to new car purchase, thanks to Ryan. He knows his stuff! I will be sending friends and family his way in future as I know they will be treated with respect and honesty. Thank you Ryan Kelly, you are the best!! More

WOW This was the worse experience that i ever had with any business what so ever. They took huge advantage of me. Sales person Joule was the worse SP i have ever knew. my first mistake was to sign some pa any business what so ever. They took huge advantage of me. Sales person Joule was the worse SP i have ever knew. my first mistake was to sign some papers with $500 deposit. They use that for all other optional packages. first i sign only for deposit and then they add 6 packages there that now i had to accept because my signature is there. That was very smart fraud between SP and Financial person. Nice game that i was played from those two. For my trade in, they gave me very low amount and i manage to get little more. They promise 0 % interest and i have that sign by jouel but they did not owner it , they gave me 0.61% which was 2000 extra in interest. After i told Joul not to install my front plate, he did it anyway. End he managed to make two new extra hole in my bumper that is now damaged and that told me that they are not going to do anything about that .Owner or some one who called him self owner throw me out of dealership and told me " GET OUT OF my dealership" and than Joel open door for me and kind of rudely waited for me to get out. That same day few ours later i came to pick up the car . they told me that they will put lien on my car and that my car now belong to them and i cant do nothing about that. I made a deal that they gave me extra 3200 for my car and discount, because i so add that same car was sold for 43000, and they sold me car for 48000, When i asked that Financial director that i like to cancel extended warranty, he told me if i cancel that coverage he will not gave me $3200 cheque. That was pure blackmail. I told him ok dont cancel. after few days i call company who is responsible for that coverage , they told me that i have 30 days to cancel that extra mechanical warranty. when this SP Joul install my plate he blocked RADAR and i could not use my cruise control. That is how much he know about this car.I will answer any question for any one that need more of my experience. More

Buying the vehicle wasn’t the bad part, I’ll start there. I was told to return in a year to revisit my financing and get approved for a lower rate after one year of payments. I made an appointment with finan I was told to return in a year to revisit my financing and get approved for a lower rate after one year of payments. I made an appointment with finance and was told upon arrival that my appointment was with a sales person. The pitch was that buying a new car would be cheaper than lowering my borrowing rate on my current vehicle. This is predatory marketing at its best. I do not need a more expensive vehicle, and I definitely do not need a Kia. Once the sales person realized I wasn’t buying his scam or a car, the finance person gave it a shot. Yeah, still a hard no, guys. I know I will never buy here again and caution anyone who gets the promise of a lower rate in a year. They just hope you’re gullible enough to buy a brand new vehicle. Do not fall for this, and shame on you, West Edmonton Kia. Truly disgraceful and beyond disappointing. November 18, 2020 Update. No response whatsoever from this dealership but they did just send an offer I can most definitely refuse, and so should you! ⬇️ Hello valued customer, You have been exclusively selected for our special event as we are in desperate need of 18 quality trade-ins right now, our used vehicle inventory has never been this low and we would love to take a look at your vehicle as your in a qualified position of upgrading and possibly saving you some money. We're currently clearing out our 2020 Kia models during our Unwrap A Deal event and we have up to $7500 OFF or financing from 0% on select inventory which is a higher discount than typically offered any other time of the year! Plus, right now WIN up to $10,000 in Holiday Bonuses. If your interested give us a call at xxx xxx xxxx at Kia West Edmonton and you can also ask for any of our Sales associates here at the dealership and they will be happy to help. P.S Receive an Oil Change Package on every purchase :) Ryan Sales Manager KIA West Edmonton ********** HAHAHAHAHAHA No. More

Had a nasty bill presented to me this morning by Natasha. However she lessened the blow with her fabulous customer service, efficiency and communication. Very impressed!! She even managed to lower the bill However she lessened the blow with her fabulous customer service, efficiency and communication. Very impressed!! She even managed to lower the bill from price I was quoted...praises to her!!! More

Deanna in service is awesome . Polite and professional . Keptme informed and had it ready when she said she would. Recommend everyone deal with her.thanks Keptme informed and had it ready when she said she would. Recommend everyone deal with her.thanks More

WOW KIA WEST EDMONTON sure have a lot of 1 star on their Facebook page, hope the MANAGER call me soon and try to fix things with us before I write my very bad experience with them, RAJA MOHAMMAD, TARAH LEE Facebook page, hope the MANAGER call me soon and try to fix things with us before I write my very bad experience with them, RAJA MOHAMMAD, TARAH LEE FARDY, KRISHNIE and GM KRIS RICCI just awfull people to make business with. Check out their Facebook page for more 1 stars comment. Of 50 comment on Google they got 14 1star rating. near 30%of people are xxxx at them, do not go there. More

I have no doubt the Kia telluride is an awesome vehicle. BUT...The worst sales experience I ever had. It’s not the brand that does not sell, it is the sales that make it so unbearable to buy one . From the BUT...The worst sales experience I ever had. It’s not the brand that does not sell, it is the sales that make it so unbearable to buy one . From the start till the end it was lie after lie. There is a so called non negotiable Canada package that’s worth $2140, with special oil in the vehicle just made for Canada and block heater. They treat every customer like an idiot. It’s people like them that make it un bearable to purchase a vehicle. We withdrew our deposit and will not ever do business with this dealership ever. More

I would like to say thanks to all the service department employees specially Juliana and Natasia for the amazing customers service because they will explain everything of what is the good to your car. Thank employees specially Juliana and Natasia for the amazing customers service because they will explain everything of what is the good to your car. Thanks More