Kia Richmond

Almost Like Family Came in there after just crashing the first car I bought from them almost a year ago. They were extremely helpful in helping me navigate the process o Came in there after just crashing the first car I bought from them almost a year ago. They were extremely helpful in helping me navigate the process of getting a new car (like REALLY brand new I walked out with a KIA 2019 Forte EX). They helped with everything from getting financing for the new car, dealing with what was left of the loan of the old car shout especially to Liam and Chris who had to deal with me for a good 4 hours to help me through everything. My Mom and I have been going to them for years (shes bought 3 cars from them in total) and I don't think we could ever change. More

First Car Buying Experience Currently a new owner/buyer of KIA. I bought an Optima from KIA Richmond and it was a very smooth process. Though it was the last one, the KIA team ma Currently a new owner/buyer of KIA. I bought an Optima from KIA Richmond and it was a very smooth process. Though it was the last one, the KIA team made sure it was under my ownership. I was treated very well from James and Kong as well as the additional team members who assisted me when both of them were absent. Credits to Liam and Kamran for providing that assistance. If its your first time at KIA Richmond, I highly recommend any of the names I have mentioned above to help you find your vehicle. Additionally, the entire team is very interactive and respectful and wants to do their best to provide our needs. For a step by step process, James was very engaging when I first entered into KIA and provided me with excellent customer service and allowed me to try the cars I needed. Additionally followed up with Kong who provided me excellent communication via email and phone (even when he was not working he continually assisted me with my questions). Kamran stepped in on the day that Kong was absent, to help answer the questions I needed. After the vehicle was bought, Liam gave me excellent information on how to work with the technology in the vehicle and gave me great insights on how to keep the car in good shape. Overall, I recommend this team for your future KIA purchase! More

Kia Richmond gets Top Rating First class treatment from start to finish. June was our knowledgeable and friendly sales person. Kamnran greeted us at the door and professionally an First class treatment from start to finish. June was our knowledgeable and friendly sales person. Kamnran greeted us at the door and professionally and fairly walked us through our purchase. Gerald, in service, patiently researched and made price comparisons for us. Best car buying experience we’ve ever had. More

New Vehicle Bought a new vehicle last month. Was very happy and pleased with the service and attention. Credit goes to the dealership and staff, especially ADAM Bought a new vehicle last month. Was very happy and pleased with the service and attention. Credit goes to the dealership and staff, especially ADAM, KATHERINE and LIAM. Very hands-on and made sure everything went smoothly. We have owned many KIA vehicles and will definitely buy another one, if the opportunity arises. More

Buying experience I bought a 2019 Kia Sedona Lx+ today at Richmond Kia today. Paul was very friend and helpful. Chris explains the new car protection plans and extened I bought a 2019 Kia Sedona Lx+ today at Richmond Kia today. Paul was very friend and helpful. Chris explains the new car protection plans and extened warranty very clearly. More

Fantastic experience! Phenomenal experience at Kia Richmond. The staff genuinely care about what I was looking for within my budget. I did not feel pressured at all and t Phenomenal experience at Kia Richmond. The staff genuinely care about what I was looking for within my budget. I did not feel pressured at all and they were able to answer all my questions. Needless to say, I visited many dealerships and no one beat the rapport and care from Kia Richmond. Happily and ecstatically left with a Kia Niro! More

Richmond Kia Review Staff are very friendly and helpful. I bought a Pre-Owned Kia Soul. Staff were curteous and understanding. There was never any pressure. Car wa Staff are very friendly and helpful. I bought a Pre-Owned Kia Soul. Staff were curteous and understanding. There was never any pressure. Car was detailed nicely. Thanks everyone for your help. More

Excellent customer care From the moment I walked into the dealership until the moment I drove off the lot (with my car) the staff were friendly, knowledgeable, and listened c From the moment I walked into the dealership until the moment I drove off the lot (with my car) the staff were friendly, knowledgeable, and listened carefully to my vehicle needs. Liam Pidsosny, Brock Ducross, and Chris Haverland worked diligently to ensure they had answered all my questions and made my car-buying experience a pleasant one. More

A very satisfactory experience Liam Pidsosny was the sales person we dealt with at Kia Richmond. We found him to be polite, patient and professional. He answered all our questions a Liam Pidsosny was the sales person we dealt with at Kia Richmond. We found him to be polite, patient and professional. He answered all our questions and didn't put any pressure on us at all. We came away with the car we purchased, feeling that we had been respected and that it had been a satisfactory experience. We also met Adam, the Sales Manager and Katherine in the finances department, both of whom were also a pleasure to deal with. We would be very happy to recommend Kia Richmond to any of our friends or relatives. Derek Le Page More

Excellent service I purchased Kia Soul last week. I went to Richmond Kia because my friend told me she owned Kia Sportage for 5 years. She is very happy with her ca I purchased Kia Soul last week. I went to Richmond Kia because my friend told me she owned Kia Sportage for 5 years. She is very happy with her car and their service. When I arrived Richmond Kia, sales person Jacob Braun welcomed me and answered my questions ; Jacob is a very nice rep. very knowledgeable on his products and not pushy. He helped me to choose the car that suited my requirements. Soul hatchback has lots cool features that I am not familiar with. Jacob was very patient to explain the features in details , my husband and I were happy with the test drive. Jacob did spend time to explain the car features in great details 2 days after I purchased Soul. He is a wonderful sales person I ever met, great thanks to Jacob’s help. Chris Haverland is very efficient and pleasant person arranged the financing for me. Thanks Chris. Margaret Kwan More