Kia Richmond

Very friendly and great service. I showed up as a walk up and was treated great. They even quickly detailed the car as financing was being approved! Management was also kind enough to throw in some great and was treated great. They even quickly detailed the car as financing was being approved! Management was also kind enough to throw in some great extras like car washes and airport shuttle service! More

Professional, customer-centric team. The way this team approaches car sales is a breath of fresh air! No pushy sales pitch, no smoke & mirrors in the pricing of the deal. I greatly appre The way this team approaches car sales is a breath of fresh air! No pushy sales pitch, no smoke & mirrors in the pricing of the deal. I greatly appreciate James and Brian's approach to sales, the time they took to understand my requirements and to outline the best options with my interests in mind. I was really impressed with their professionalism and commitment to the customer - would not hesitate to recommend Kia Richmond to family and friends. More

Got a new Kia Soul. Excellent buying experience and a car I truly love driving. Aaron was very patient, respectful, flexible and prompt in dealing with me. Went the extra mile to make sure am happy with the I truly love driving. Aaron was very patient, respectful, flexible and prompt in dealing with me. Went the extra mile to make sure am happy with the car, not just pushing a sale -- offered me overnight test drive, resolved a feature issue at their cost, and fixed a small scratch as promised. They even threw in lifetime free car wash! They wanted me to keep loving my car longer! The car is great. Awesome team. More

Great customer service Above and beyond, really. The epitome of proffesionalism, really in a word of deceit and shallowness, it was very refreshsing to have such a positive Above and beyond, really. The epitome of proffesionalism, really in a word of deceit and shallowness, it was very refreshsing to have such a positive experience. More

2 minutes agoI traded my kia optima 2014 for a kia 2 minutes ago I traded my kia optima 2014 for a kia forte ex 2020. I have been dealing with kia richmond for years due to their excellent custome 2 minutes ago I traded my kia optima 2014 for a kia forte ex 2020. I have been dealing with kia richmond for years due to their excellent customer service skills. Brian helped me alot in regards to my decision with trading my car. He explained every detail and was extremely helpful and friendly. Thank you to all the staff that assisted me with my new purchase. Another happy customer I highly recommend Richmond kia. And please see brian for assistance. And sandy wang as well :) More

Incredible service and customer relations Anton went above and beyond to make my experience at this dealership fantastic! James was also impeccable in business and detail and knowledge. Both w Anton went above and beyond to make my experience at this dealership fantastic! James was also impeccable in business and detail and knowledge. Both were very friendly and open and outstanding in handling questions and the steps in the potential of purchasing a vehicle at this dealership! Highly recommend both these gentlemen for their vision, honesty and effort! More

Very accommodating, did everything he could to give me the best deal and I'm quite satisfied with his service. Highly recommended! Will recommend him. the best deal and I'm quite satisfied with his service. Highly recommended! Will recommend him. More

Service Experience My Toyota Highlander was fixed to the best of my satisfaction by this dealership service department. I am especially thankful to Alan Lal the service My Toyota Highlander was fixed to the best of my satisfaction by this dealership service department. I am especially thankful to Alan Lal the service coordinator to take the time to understand the issue thoroughly and then resolving it to the best of my satisfaction and providing me with a courtesy car while my car was being serviced. Very Satisfied customer. More

Satisfied with the repair Thankyou to James Green, sales manager who kindly made sure my car was repaired (faulty seal on windshield led to a big leak during rainy weather) as Thankyou to James Green, sales manager who kindly made sure my car was repaired (faulty seal on windshield led to a big leak during rainy weather) as returned to me in sparkling condition. More