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Kia 417

Ottawa, ON

4.4
431 Reviews

1599 Star Top Road

Ottawa, ON

K1B 5P5

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431 Reviews of Kia 417

April 07, 2026

I found the employees not very organized or knowledgeable. My deal did not go smoothly at all. Starting from the wrong year of the car being provided at the time of purchase ( I was lead to b More

by lisefournier73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Atkinson, Alexander Deavey-Morales, Julian Simo
April 06, 2026

Very good service. Very professional and helpful. Also patient, they were happy to explain things several times, no heavy sales tactics. More

by inahmed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Rogers, Julian Simo
Apr 06, 2026 -

Kia 417 responded

Thank you for your review, Inahmed!

March 29, 2026

Take the time to explain very clearly the option to clients before they sign any documents More

by ndalleh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Rogers, Vansh Phogaat
March 28, 2026

Please careful they are worst do not use any deposit. Otherwise they will take your deposit. If you don’t like the car they are very bad. This is my knowledge and I saw on my eyes totally they are not go More

by sahalmohamed114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marc Rogers, Rahul Raval, Lucas Atkinson, Alexander Deavey-Morales, Ethan Boehm, Pramod Persad, Jai Malhotra, Tony (Wenbo) Han, Julian Simo, Vansh Phogaat
Apr 09, 2026 -

Kia 417 responded

Thank you for your feedback. We take concerns like this seriously and would like to clarify. At the time of purchase, all terms of the transaction, including the deposit and vehicle selection, are clearly reviewed and agreed to prior to signing. Deposits are applied toward a confirmed purchase and are subject to the terms outlined in the signed agreement. In this case, after the agreement was completed, we were advised that you no longer wished to proceed with the selected vehicle on the following day. While we made efforts to review alternative options within our inventory, you had already decided to pursue a different vehicle elsewhere. We understand that preferences can change, however, a change of decision after signing does not alter the agreed terms. We remain committed to operating with transparency and ensuring all customers have full clarity before proceeding with any purchase.

March 26, 2026

Vansh had great communication and when I noticed something was missing, he had it fixed right away. More

by Marineau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Atkinson, Vansh Phogaat
Mar 26, 2026 -

Kia 417 responded

Thanks for your review! We’re glad Vansh’s communication and quick follow-up made your experience a great one. We truly appreciate your feedback and thank you for choosing Kia 417!

March 24, 2026

We waited for the work and inspection to be completed at the dealership. Our experience was wonderful and even had a long visit with one of the sales reps, Vanish, who also was just great. He opened up a wo More

by maureen_richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rogers, Blair Cathcart-McKinnon, Shaun Sutton, Harjit Panesar, Joel Thibault, Stephen Walsh, Basit Hashimi, Vansh Phogaat
March 21, 2026

Consistent service, great communication, my car looked brand new after picking it up. Thank you! More

by matt3586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Walsh
Mar 23, 2026 -

Kia 417 responded

Thank you for your review, Matt!

March 20, 2026

Excellent customer service. Everyone we dealt with was very kind and Courteous. Highly recommend this dealership More

by Colinshay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Atkinson, Jai Malhotra
Mar 20, 2026 -

Kia 417 responded

Thanks for your review, Colin. We’re glad you had a great experience and thank you for choosing Kia 417, your Kia Ottawa dealership.

March 07, 2026

Cheerful and efficient Cheerful and efficient Cheerful and efficient Cheerful and efficient Cheerful and efficient There are your required 15 words. More

by susanedouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Mar 09, 2026 -

Kia 417 responded

Thanks for your review, Susan! We love the creativity :) We’re glad you found our team cheerful and efficient. Thanks for choosing Kia 417!

February 24, 2026

Just ok, they don’t negotiate on prices at all. They should have full car reports on any minute to minute damages More

by anurag satija
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marc Rogers, Vansh Phogaat