Key West Ford Sales Ltd

Fantastic experience with Staff, fantastic Ford F350 Truck Fantastic experience in buying my NEW Ford F350. For 2 months (Sept & Oct, 2014) I did lots of on-line research in choosing a truck I needed, either a Fantastic experience in buying my NEW Ford F350. For 2 months (Sept & Oct, 2014) I did lots of on-line research in choosing a truck I needed, either a GM Silverado or Ford F350. I tried a GM dealer and was very disappointed with their problematic website and dealership, I got a very bad gut feeling what was happening and cancelled their order. Later that evening on same day I went onto Ford.ca website, built and priced a F350 super duty, long box, XLT with the options I needed, submitted for a quote from the local dealership; 16 minutes later the salesman Jag Dhillon of Key West Ford Sales (New Westminster) called. I was so impressed how quickly things began, there was a wonderful exchange of information, Jag showed great interest of my needs from my on-line wish list and made further recommendations; Jag then emailed me early the next morning with an Offer. With research I was aware of the various incentives and price structures, so when I received their Offer I was impressed with the service and delighted with the Offer. Day 2, I was invited to their showroom for a test drive, I asked lots of questions from Jag and Ivan, I was very satisfied with their answers and the contract was signed, deposit made and I even got to the ‘ring the bell’. Delivery was going to be about 12 weeks and Jag kept in contact, letting me know the process and where the train was with my finished truck aboard. My truck arrived earlier than anticipated, Jag contacted me to say, “It’s here!!”, the next day I went to the dealership, was greeted by Jag (both of us had big smiles on our faces), met Bonnie from Finance to complete the paper work and I handed over my cheque, then to Karen for Insurance, to Marvin in the Parts Dept and back to Jag for the handover of the keys. Jag stayed with me to show me lots of cool things about my new truck. The feeling was fantastic to proudly drive my NEW truck back to home! I've had my truck 2 days now, enjoy everything about it, it is so well made, stunningly good looking and so functional for my needs. Ford has done everything right, from my first on-line website build, to their dealership Key West Ford Sales, sales person Jag & related staff, everything was seamless, the most important reason for this successful purchase was the people at Key West and the trust I felt with them. I highly, very highly recommend everyone at Key West Ford. I truly like my new Ford F350 Super Duty!! More

Thinking about an F150 for a while, Kory made it work It was a pleasure to work with Kory. We were referred to Kory and when we got to the showroom, it turned out it was his day off but he took the time It was a pleasure to work with Kory. We were referred to Kory and when we got to the showroom, it turned out it was his day off but he took the time and effort to take care of us anyway. He made sure to find the F-150 we wanted and did a great job working out numbers that work. He's got a positive attitude and does his best to answer our questions, making the experience pleasant. More

Sat in a Corvette, drove off in a Cadillac We were sitting in a Corvette on the lot, visualising when Michael walked up to say hello and asked if we needed any help. My Boyfriend, responded th We were sitting in a Corvette on the lot, visualising when Michael walked up to say hello and asked if we needed any help. My Boyfriend, responded that we were looking at a wide range of vehicles and hadn't quite narrowed it down yet. As we continued to talk, he asked if there were any vehicles that caught our eye and wanted to test drive, to which my Boyfriend answered yes, the Cadillac SUV. We test drove that and when we returned there was a white 4 door Cadillac CTS parked in front of the doors. My boyfriends eyes sparkled and i knew that was the one he really wanted to test drive. Michael made that happen for him. This time around when we returned.. My boyfriend had made up his mind. Michael walked us through all the choices we had, every piece of info on the Cadillac he could find and all the while we didnt feel pushed or forced into purchasing, We still had a choice to walk away with no hard feelings and come back another day. And thats what we appreciated about Michael. He has such an awesome personality. When everything was being finalised, we had the greatest pleasure to meet with Bonnie in finance. She was quick with the paperwork and always had her contagious smile on. Thank you all for such a great vehicle purchasing experience. We definitely will and have passed along our experience at Key West Ford to our friends and aquaintences. Keep Up the Awesomeness!!! Thank you, Byron & Shazia More

Relaxed environment to buy if you are serious! Jag was a pleasure to work with. He showed us lots of choices and had a calmness about him that made the experience pleasant. If you are ready to b Jag was a pleasure to work with. He showed us lots of choices and had a calmness about him that made the experience pleasant. If you are ready to buy and done your homework...I would definitely recommend working with Jag. There was no time that I felt pressured to buy. Wes also was great in working with us to get the price that we wanted. More

20 year old first new car Micheal was great being the first big purchase of my life... I was nervous, scared and overly excited!! Micheal answered all my unanswered questions a Micheal was great being the first big purchase of my life... I was nervous, scared and overly excited!! Micheal answered all my unanswered questions and is he didn't know he would find the answer, Micheal knew everything about the car he was sealing me and we made a great connection!! He was an awesome salesman to help me purchase one of the biggest purchases I'll make in my life!!! I highly recommend Michael and Key West Ford!!!! Thanks Micheal for the great car!!! More

EFFICIENT AND FRIENDLY Has patient with the customers and no push sales, price is clear and fine, makes me feel relax during my credit checking time. I would personally reco Has patient with the customers and no push sales, price is clear and fine, makes me feel relax during my credit checking time. I would personally recommend him to anyone who has questions about vehicles or price. Well done! More

Very Good Experiences I was looking to buy a car, went there in two consecutive weekends, ended buying there. Talked to sales, narrowed down the choices, picked the winner I was looking to buy a car, went there in two consecutive weekends, ended buying there. Talked to sales, narrowed down the choices, picked the winner, negotiated price, drove home the new purchase, good experiences all round. People there are quite friendly, very reasonable. My car has remote fobs missing, they made arrangement to get it serviced at a GM dealership. Great service too, I have to say. Overall, I would personally recommend Key West Ford for everyone in the market for a vehicle, new or used. More

Great Experience All Around Verry Happy with my purchase and the service recieved from the dealership. Top Notch Very Pleasant staff to deal with Would highly recommend to an Verry Happy with my purchase and the service recieved from the dealership. Top Notch Very Pleasant staff to deal with Would highly recommend to anyone Tyler was a great help to me More

service thank-you michael for the great job you did,and patience you showed dealing with us. it was a pleasure dealing with you . we will highly recommend you thank-you michael for the great job you did,and patience you showed dealing with us. it was a pleasure dealing with you . we will highly recommend you to anyone looking for a vehicle. frank & sharon bursey More

AWESOME DEALERSHIP I would personally recommend Key West Ford,to all people in the market for a vehicle,my sales person at Key West Ford,is truly a gentleman, very knowl I would personally recommend Key West Ford,to all people in the market for a vehicle,my sales person at Key West Ford,is truly a gentleman, very knowledgeable about his product line as well as other certified used vehicles,no pressure sales,made my experience,and purchase of my dream car a reality,his name great guy,MR.Jag Dhillon I highly recommend him,and the buck didn't stop there,MR.Wes Upton,on the management end of my experience,very professional,and passionate to my story,my needs,and an honest desire to help me achieve my dream,very deserving of his position,at Key West Ford,and to complete the grand finale of my buying experience,MR.Gurj Khera,treated me with utmost respect,and professionalism,my personal experience at Key West Ford,was 5star,my car is 5star,Jag Dhillon,Wes Upton,Gurj Khera,all 5star with 5star treatment,experience the Key West Ford service,you will be pleased with your next vehicle purchase,Thank's Key West Ford, Arne Nesseth. More