Key West Ford Sales Ltd

Amazing, easy to work with and a lot of fun!!! Best place to visit, if you are buying or just looking to buy later on. Everyone there is amazing and happy to help with anything. Customer service is Best place to visit, if you are buying or just looking to buy later on. Everyone there is amazing and happy to help with anything. Customer service is impecable. Can't be any happier with my purchase. Thank you Ryan:) More

Purchase of a 2015 Focus ST I went to Key West to view a 2014 ST they had on the lot that I talked about with Jag prior to attending the dealership. Jag was very friendly and eag I went to Key West to view a 2014 ST they had on the lot that I talked about with Jag prior to attending the dealership. Jag was very friendly and eager to let me take the ST for a drive. I thoroughly enjoyed the drive and knew I wanted one. Coming from a Honda background, I was skeptical of the new Ford's but once I drove the vehicle I knew the quality and performance had vastly improved. After talking it over with Jag I decided to look at the 2015 in the showroom. Due to the finance rates and overall liking the 2015 better I decided to go ahead with the purchase of the 2015. Jag made it very easy and streamlined the process for me, and was also able to get me the payments that worked for me and took great interest in my overall decision. I was very pleased to have worked with Jag and would recommend him to friends and family without hesitation. Keep up the good work Jag and thanks a lot! More

Ford Fusion Energi Plug in Hybrid After years of being a Honda only driver I found myself considering a Ford Fusion Energi which is a plug in hybrid car. When I searched my local Ford After years of being a Honda only driver I found myself considering a Ford Fusion Energi which is a plug in hybrid car. When I searched my local Ford dealership they did not stock even one! I did an auto trader search and Key West Ford had three on the lot. It was there that I met Ryan Leverette and he walked me through their buying process, discounts, promotions, rebates and trade-in manager. We quickly hammered out a verbal agreement that day and then put the deal through a few weeks later. I have to say I love my new electric/gas car and put over 2500 kms on it before I had to put gas in it! Ryan was a great sales person and I would recommend him to anyone who wants to work with a knowledgeable no pressure sales person. If my new Ford continues to perform as well as my previous Hondas I'll be back to work with Ryan and Key West Ford again. Helen D. North Van More

top notch service I found a Ford Transit for sale on craigslist that was being sold by Dillon. I made an appointment with him to see it, and one other one. He warned me I found a Ford Transit for sale on craigslist that was being sold by Dillon. I made an appointment with him to see it, and one other one. He warned me that there were people there viewing the transits but I decided to drive down anyways, and to my luck, both of them were sold while I was on my way. Dillon told me that he expected to get another one in the next week and that he would call me when he got it. He called me the following week like he promised and I went in to see the car. We ended up making a deal and he was going to have the car ready for me to pick up in a few days. I had to drop the car off for service shortly after buying it to have an idle problem fixed. The service department did not do a good job dealing with the issue for me, so when Dillon called me to see how I was enjoying the car, I complained to him about the service department and he took it upon himself to expedite the repairs and he directly dealt with the service managers so I didn't have to. He even got me a large vehicle to use during the time my Transit was in the shop (I use the Transit for work). He went above and beyond any expectations I had for which I'm very grateful. Thank you Dillon! More

A waist of my time I booked an appointment with Dillon I was informed that he was on his way after waiting he was no show waisted my day and a trip in. I booked an appointment with Dillon I was informed that he was on his way after waiting he was no show waisted my day and a trip in. More

Awesome customer service! After dealing with some other not so reasonable dealerships, Nathan and everyone at Key West Ford made our purchase so easy. They understood our needs After dealing with some other not so reasonable dealerships, Nathan and everyone at Key West Ford made our purchase so easy. They understood our needs and worked with us to make a great deal that worked for our budget and theirs. Would buy from here again! More

Exellent Customer Service Key West ford helped us into a new 2015 Ford Escape within my budget and and more we are very happy with our purchase this is my second vehicle, My Th Key West ford helped us into a new 2015 Ford Escape within my budget and and more we are very happy with our purchase this is my second vehicle, My Thanks to Ryan Leverette for helping me into the new 2015 and keeping my new born in a safer car. More

Easy to deal with Went in to just check out a sale that was going, brought in mailer with me and pointed out car that I liked. Mike introduced himself and took me right Went in to just check out a sale that was going, brought in mailer with me and pointed out car that I liked. Mike introduced himself and took me right to the car I wanted to see. Told him upfront what I wanted and he respected that and didn't try to talk me into something I didn't want (past experience). Was a pleasant experience over all I left happy with my new car. More

professional Each member of Key West Ford was very helpful. Micheal Nokes helped me Narrow down what truck I was looking for and helped get the deal I was looking Each member of Key West Ford was very helpful. Micheal Nokes helped me Narrow down what truck I was looking for and helped get the deal I was looking for on the vehicle I purchased. All in all very professional. More

Just a Ford guy trying to lease a new car Our sales person was rude, misleading, and demeaning from the beginning. He got annoyed when asked questions and was unwilling to explain the numbers Our sales person was rude, misleading, and demeaning from the beginning. He got annoyed when asked questions and was unwilling to explain the numbers or give us a price even after two days and several hours of talking. Gurj Khera was very helpful and gave us what we were looking for within 2 minutes of being in his office. More