Key West Ford Sales Ltd

Service Dept is excellent Lots of great sales reviews, so here are my kudos but to the Service Dept! Was scheduled for just a regular oil change on 0601. Upon arrival Joanne ad Lots of great sales reviews, so here are my kudos but to the Service Dept! Was scheduled for just a regular oil change on 0601. Upon arrival Joanne advised me that out of 2 recalls, (the most important one) regarding the driver side airbag they had the part available for repair. I happily agreed to have it taken care right away. During my wait as I was walking around Joanne kindly gave me an update of the service being done on my car and advised I would later be taken care of by Yashar since her shift was ending. Waiting in the service lounge was cool since I could see all the other cars being worked on including mine by owner name and car description on a screen. Yashar came over and gave me some updates regarding a nail in one of my tires and made recommendations on coolant and brake fluid replacement which I was totally unaware of. Overall, the customer service was awesome from beginning to end! And special kudos to Richard who worked on my Mustang!, which I love almost as a person! Thank you Service Dept. and keep up the great work. Rudy Avila More

Awesome Guy Michael Nokes is an awesome guy to deal with from phone conversations to the final signing, Answer all my questions, a lot of patients and a really g Michael Nokes is an awesome guy to deal with from phone conversations to the final signing, Answer all my questions, a lot of patients and a really good guy.Looks after your best interests. Loving our 2016 Ford Explorer. More

Service with a smile These guys helped get me what I wanted, simple. Thank you! Will be going back to upgrade my truck when the time is right!!! F150 XLT These guys helped get me what I wanted, simple. Thank you! Will be going back to upgrade my truck when the time is right!!! F150 XLT More

Fantastic It was a great experience,the employees were really cooperative and experienced they gave me a good deal and good options which helps me to find a bet It was a great experience,the employees were really cooperative and experienced they gave me a good deal and good options which helps me to find a better car on reasonable price..i am really thankful to all the staff. More

Quality Products, Quality Service, Quality Experience I loved my car. It was a powerful, head turning beauty and the beast combination. But I needed something more practical. Something with 4 doors. I al I loved my car. It was a powerful, head turning beauty and the beast combination. But I needed something more practical. Something with 4 doors. I also wanted something capable off-road. I needed a truck. I had massive negative equity with my car. I didn't think I could ever trade it in. I was discouraged, until I got a call from Dillon at Key West Ford. A friend of mine knew my situation and he contacted him, whom he had dealt with before. Dillon went to bat for me. I let him know what I wanted, and he worked like a champion to find me exactly what I wanted and make it happen for me. I now have an awesome truck. Thank you Dillon and the staff at Key West Ford. More

Great day Thank you for the excellent customer service. it was a long day but i was taken care of and in the end it was well worth the time and effort. Thank you for the excellent customer service. it was a long day but i was taken care of and in the end it was well worth the time and effort. More

Platinum is not just a Trim level Couldn't be happier with the sales process in dealing with Ryan. He went above and beyond to make our sales process smooth and even worked around our Couldn't be happier with the sales process in dealing with Ryan. He went above and beyond to make our sales process smooth and even worked around our crazy deadlines. In two hours I had traded in my old VW, switched over insurance/plates, and drove off the lot in my new SUV. Highly recommend Ryan over at Key West! Everything from the appointment/emails with Romana/Krys, to Ryan's personalized video, to our fun test drive, and working out the final numbers with Gurj, was top-notch. This was absolutely the best car buying experience I've ever had! More

Excellent Experience! Romana was very helpful setting up my meeting with Rob. Rob & Warren were great to deal with on the sales side of it and Gurj made the finance part s Romana was very helpful setting up my meeting with Rob. Rob & Warren were great to deal with on the sales side of it and Gurj made the finance part seamless. Everything about my experience was easy, smooth and just an overall great experience. More

Professional, Personable, and Very Knowledgeable .It was a great experience walking into a dealership and talking with an associate (Michael Nokes) who was extremely knowledgeable, personable and pro .It was a great experience walking into a dealership and talking with an associate (Michael Nokes) who was extremely knowledgeable, personable and professional. Michael had a great sense of humor and understood what we were looking for in a vehicle. He was willing to work around our schedule and even sent us a video of the vehicle explaining all the features. We felt no pressure and he answered all our questions anytime. Thank you Michael for all your help! We had our previous Ford vehicle in for servicing for the past 5 years and to this day, the staff and service at Key West Ford has been amazing. I will recommend this dealership and Michael to anyone looking to purchase a vehicle! More

Ryan Leverette is the real deal I was looking for a Ford Ranger that Key West did not have, but Ryan took the time to help me with a Ranger at ANOTHER dealership. I felt bad - with a I was looking for a Ford Ranger that Key West did not have, but Ryan took the time to help me with a Ranger at ANOTHER dealership. I felt bad - with all the work Ryan was doing, he deserved to have my business/sale. Yet, Ryan was genuine in making sure I was informed, educated, and in the right deal, over making a sale off of me. I am thrilled with my truck and the deal, but that would not have been possible if Ryan had not helped me especially with what to look for and ask. Ryan is certainly the real deal. More