Key West Ford Sales Ltd

Excellent service! We are obviously thrilled with our new vehicle but more than that we are super pleased by the customer service we received. Jag allowed us to have We are obviously thrilled with our new vehicle but more than that we are super pleased by the customer service we received. Jag allowed us to have an open conversation regarding our requirements and budget without any pressure. Once our must have and nice to have requirements were clear he showed us a few cars and allowed us to voice what we did or did not like. He not only took our feedback into consideration before showing us another vehicle but also made sure to address each question with patience and expert knowledge. Once we had a clear favourite We realized it was out of our initial budget, but both, Jag and Calvin were very helpful and frank with what room they did have to negotiate. They made the experience of buying a car very straight forward without any sales techniques. We appreciate the honest and clear communication almost as much as our new car! More

Escaped with a fabulous deal! I didn't plan on buying a new vehicle anytime soon, but my 2015 Ford Escape was written off in a major car accident and I had no choice but to look fo I didn't plan on buying a new vehicle anytime soon, but my 2015 Ford Escape was written off in a major car accident and I had no choice but to look for something new. My obvious choice was to come down to Key West Ford and shop around. Once I saw the 2017 Ford Escape in the showroom I was in love. My salesman Michael Nokes was friendly and funny and he babysat my 6 year old while I did all of my financing with Michelle (who is warm and caring and worked so hard for me). Most salesman wouldn't have taken the time Michel did. He played and colored with her. I was amazed with the customer service I received by Michael, Michelle, Kam, and Ivan. I can not stop raving about my new vehicle and service to all my friends and family....I will be back again and again! More

Robert Klaus rocks !! Robert klaus made my very first experience buying a new car, the most wonderful experience yet. He provided so much information for me about the car Robert klaus made my very first experience buying a new car, the most wonderful experience yet. He provided so much information for me about the car I was interested in. Besides being very kind and warm, I would overall say I was super super pleased and the happiest I've been in a very long time thank u to Robert. I am so happy , I'm going to share my experience with my friends and family about Robert and Keywest Ford. Thanks u guys. U were absolutely awesome. Sincerely, Emina Prentice Happy Girl 😘 More

Confident they earned my trust! The last time I made my own car-buying decision was in 1984. I was nervous; I had done some research, knew what I was looking for (more or less). I d The last time I made my own car-buying decision was in 1984. I was nervous; I had done some research, knew what I was looking for (more or less). I didn't want to be pressured but I also recognized my inexperience with cars. Key West Ford has a 30-day/2000 km 1-time vehicle exchange policy so that was a huge factor in my decision to buy with them. Peter was friendly, efficient and thankfully, not pushy. I bought my pre-owned vehicle. And then I had some minor trouble (addressed well by the Service Dept.), and realized I bought something older (and less costly) than what I should have. So... I thought I would test them on their 'vehicle exchange program'. Delighted does not describe how easy it was! Peter was away and Ryan stepped in, and almost as quick as you can say "Happy Customer" I was set up with my newer (more expensive, but still a great deal) Escape. I am a satisfied customer, and have no hesitation recommending Key West and their team. More

Excellent Experience I was contacted by the dealership's internet team to trade-in my previously purchased vehicle. They were able to offer me a fair deal and Michael list I was contacted by the dealership's internet team to trade-in my previously purchased vehicle. They were able to offer me a fair deal and Michael listened to my needs and wants for a new vehicle and got me into a new 2017 Escape. My wife and I both love it. Michael was an excellent resource and he answered all my questions and addressed any concerns I had. Most importantly he was very friendly and concerned that I get a vehicle with which I'm happy. More

The Florez My wife and I are so thankful to Michael and admire his level of service and experience in aquiring our first vehicle. My wife and I were thinking abo My wife and I are so thankful to Michael and admire his level of service and experience in aquiring our first vehicle. My wife and I were thinking about purchasing a used vehicle, but Michael got us into a brand new Ford Escape and we just love it!!!!!!. We got what we were looking for and also at the price that my wife and I had budget for. We want to thank Michael and all of the team that were involved on this purchase, we totally highly recommend Michael and the Finance team for an amazing job. What a way to start a new year. More

Purchasing my Jeep Very wonderful staff at Key West. From submitting an interest form to purchasing my brand new Jeep everyone had been so friendly and awesome! A huge t Very wonderful staff at Key West. From submitting an interest form to purchasing my brand new Jeep everyone had been so friendly and awesome! A huge thank you to Sales Associate Robert Klaus. You rock! More

Team Effort Key West Ford has a team effort right from on-line with Elisabeth then Raven Moore who set up a meeting with Peter Olsen our sales rep.The test drive Key West Ford has a team effort right from on-line with Elisabeth then Raven Moore who set up a meeting with Peter Olsen our sales rep.The test drive of a 2017 Escape SE,AWD went flawlessly,rough road snow..the Escape took the ride with ease.Peter Olsen heard my wants in the Escape and did a wonderful job with my trade and Kamran Sobhabi the A.G.M.completed my perchase.Thanks to all,Mike Rylands. More

Customer Service Excellent Customer Service and they Work as a Team very Knowledgeable they have given us options that could work with us and we are very Satisfied. Excellent Customer Service and they Work as a Team very Knowledgeable they have given us options that could work with us and we are very Satisfied. More

Great exspereincd Great service and very helpful and friendly place.They will guide you in the right direction!will always go back to key west ford for there great serv Great service and very helpful and friendly place.They will guide you in the right direction!will always go back to key west ford for there great service and friendly atmosphere!!!thanks for the help More