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Key West Ford Sales Ltd
New Westminster, BC
1,006 Reviews
Serving the NEW WESTMINSTER area, Key West Ford, located at 301 Stewardson Way in NEW WESTMINSTER, BC, is your premier retailer of new and used Ford vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,006 reviews
March 21, 2017
What a great experience! I just purchased a new car from Key West Ford. My experince at the dealership was beyond expectations. Robert has a great personality, easy to talk to I just purchased a new car from Key West Ford. My experince at the dealership was beyond expectations. Robert has a great personality, easy to talk to, he's very knowledgeable and his people skills are outstanding! Thank you Robert for all your help and for making this process so smooth and enjoyable. Hope to do business with you and Key West Ford again! Marian. More
by MG
March 15, 2017
New f-150 Salesman was polite, not pushy at all and found us the right vehicle right away. Inventory was huge and sales and finance staff very helpful Salesman was polite, not pushy at all and found us the right vehicle right away. Inventory was huge and sales and finance staff very helpful More
by art123
Employees Worked With
Robert Antoniak
March 15, 2017
Great team at Used car department! I bought a couple of cars from Chris, Prash and their team at the Pre-owned dept. these guys are a great team. They are very nice, knowlegable and h I bought a couple of cars from Chris, Prash and their team at the Pre-owned dept. these guys are a great team. They are very nice, knowlegable and has picked the right cars for my wife and for myself. Service personnel named Tony has been very helpfull aswell. No problem here. Great people! Key West Ford is the best dealer I've experience so far. More
by TheGreatEscape1
Employees Worked With
Chris Huynh, Tony Tai, Prash Krishanthan
March 15, 2017
2015 Ford Mustang My second car now from Key West...Jag, Amanda and the team at Key West Ford went the extra mile to get me a great deal! Thanks Jag! My second car now from Key West...Jag, Amanda and the team at Key West Ford went the extra mile to get me a great deal! Thanks Jag! More
by Khendricks
March 14, 2017
The amazing experience of buying a car at Key West Ford I received the best service that I have ever got in purchasing a car from a dealership! Jag and Jeffery helped me get into my first brand new car! I w I received the best service that I have ever got in purchasing a car from a dealership! Jag and Jeffery helped me get into my first brand new car! I wish to thank both of them for the amazing service they provided me on the day of my purchase. I've been driving used cars for the past 7 years and due to the support and guidance from both Jeffery and Jag at Key West Ford in New West I was able to score my first brand new car! I highly recommend either meeting with Jag or Jeffery if you head down to Key West Ford in New West. They do not dessapoint and will make sure you get into the perfect car, and they will go above and beyond to make sure you pick out the right car for you. The process was quick and easy and was made extremely memorable and fun by both Jag and Jeffery. I intend on maintaining my relationship with both Jag and Jeffery and I hope to see them soon down the road again for my next purchase. I stand by their work and I will gladly recommend them to any one. More
by Thomas Francis
March 12, 2017
Excellent Service Looking online, this dealer was the only one with the exact car I wanted. Michael was able to get me into the car, with excellent service and with the Looking online, this dealer was the only one with the exact car I wanted. Michael was able to get me into the car, with excellent service and with the promised touch ups. I would recommend this dealer and employee to anyone. More
by SteveTheStove
Employees Worked With
Michael Nokes
March 12, 2017
Once again! I had purchased a vehicle last year from Jag at Key West Ford and was really impressed with the help and service. They did not have the exact vehicle I had purchased a vehicle last year from Jag at Key West Ford and was really impressed with the help and service. They did not have the exact vehicle we were looking for so he took my name and number and said he would find one for us. A few weeks went by and I assumed I was forgotten about. Then my phone rang and it was Jag letting me know he found the exact vehicle we wanted. So when my father in law told me he wanted a new vehicle I said lets go see Jag. So we went back to Key West Ford and once again Jag took care of us! We ended up buying a new vehicle instead of a pre owned because they worked out a great deal we couldn't pass up. Thanks again Jag, Jeff and Calvin!!! See you next time we need a new vehicle!! More
by Satisfied Dave
March 11, 2017
Exceptional Service We went in today to discuss different vehicles for ourselves. We were referred to Michael Nokes by my work boss and his customer service was beyond ex We went in today to discuss different vehicles for ourselves. We were referred to Michael Nokes by my work boss and his customer service was beyond exceptional. He had multiple choices of vehicles for us to test drive and even though the day was long, it was a thoroughly enjoyable experience. We found the right car for us, a very nice Ford Escape and we couldn't be happier. More
by LesTracy
Employees Worked With
Gurj Khera, Michael Nokes
March 11, 2017
Total Customer Service We were so pleased at the 'no pressure', "how can we totally help you" attitude of this dealership. What an informed and engaging salesperson, Peter We were so pleased at the 'no pressure', "how can we totally help you" attitude of this dealership. What an informed and engaging salesperson, Peter Olson is...what an asset to Key West staff. Many thanks also to Michelle who put the paperwork together promptly, and Clemente who makes the best popcorn in town. Thanks again to all involved at Key West in making our purchase of a new vehicle so enjoyable. More
by Larry & Sharon
March 06, 2017
Unprofessional Walked in to look at a ford fusion. There weren't many customers. However I overheard a conversation when I walked in through the front entrance as I Walked in to look at a ford fusion. There weren't many customers. However I overheard a conversation when I walked in through the front entrance as I was trying to find a sales staff. There was a guy in a very outdated plaid-like suit speaking to this family. I assume he was the manager. He had a condescending tone and was just raging on them. I glanced over, saw some numbers on a piece of paper, looked like prices. From what I understand it looked like the family was looking for a 10% discount. I thought this was reasonable. I've never heard of people paying full price. At any rate, I walked out immediately. I came in hoping to buy a car with getting maybe a 10% discount as well, but after hearing this manager disrespect the family who remained quiet throughout, I decided to just go to another ford dealer. Bought my ford with my 12% discount instead. I will leave the review on their page One last thing, as I walked out, I heard the manager say, "enjoy your vehicle from the other dealership" Very unprofessional. As I said, the family were silent, probably just as astonished as I was. There are tons of dealerships out there competing for your money, don't take abusive behavior. There are tons that have better customer service. To that family, I hope you didn't end up buying/giving them your money. More
by Ron Burke
Employees Worked With
Unknown
