Key West Ford Sales Ltd

Great Experience My husband and I had a great experience at Key West Ford. They have a huge selection of vehicles to choose from. The process of purchasing a vehicle My husband and I had a great experience at Key West Ford. They have a huge selection of vehicles to choose from. The process of purchasing a vehicle was very smooth and simple. Our car salesman, Peter Olson, was extremely helpful, informative and hands on during the purchase of our used vehicle. Gurj dealt with all the paperwork in a professional manner. I would recommend Key West Ford to anyone looking to purchase a vehicle. More

great purchasing experience Peter was a great help in our selection of our new Ford Escape. Would totally recommend Peter and the Key West team! Jag helped us with a purchase of Peter was a great help in our selection of our new Ford Escape. Would totally recommend Peter and the Key West team! Jag helped us with a purchase of a car for my wife a few years back, and was a very comfortable experience then also. More

Couldn't have asked for a better sales team than at KWF Initially looking at between a Mustang and a different brand truck, I came into Key West Ford and was initially introduced to Ben Craft. He was extrem Initially looking at between a Mustang and a different brand truck, I came into Key West Ford and was initially introduced to Ben Craft. He was extremely professional and courteous in finding me a Mustang with the options I was looking for. He grabbed the keys and engaged me on a level where it felt like going for a drive with a friend, while informing me of highlighted details. Few days later, I started looking into the Explorer which got me introduced with Michael Nokes. Another very professional, and straight to the point sales person. Much like Ben, Michael was a very easy person to talk to and extremely helpful in acquiring the information I needed. The final day I went in to purchase the Explorer, I decided to take a look at the F-150s in which Ben took me for another test drive. Not only did the truck sell itself, Ben and Michael, along with Michelle Kellough, walked me through the process of purchasing my first brand new vehicle, with a great experience, at Key West Ford. Thanks guys! More

Professional, Courteous, Transparent After a horrendous experience at another dealership (that will remain nameless), I came to Key West in hopes of finding better quality of service. I w After a horrendous experience at another dealership (that will remain nameless), I came to Key West in hopes of finding better quality of service. I was completely blown away by the professionalism of the staff, their commitment to good customer service and transparency throughout. It was such a seamless experience - from booking a test drive to driving off in my new car - I felt like I was in the hands of true professionals. Michael Nokes is an expert in his field and has clearly lots of experience with customers. Definitely one of the best dealerships in BC, if not Canada. More

Worse service Brought the car in for a service. Suuposely on warranty. But for some reason not anymore. Tony guy. Apparently service manager started raging at me an Brought the car in for a service. Suuposely on warranty. But for some reason not anymore. Tony guy. Apparently service manager started raging at me and rising his voice. More

Excellent Great service thank you! Purchased a new car and traded in another Ford. Happy with the sales and management team. Car needs some touch ups and they w Great service thank you! Purchased a new car and traded in another Ford. Happy with the sales and management team. Car needs some touch ups and they will provide that service for free with the new car More

I had the best vehicle buying experience to date. Jag followed up frequently, found out answers, extremely knowledgable and punctual. He was great to deal with and I will always recommend him for any Jag followed up frequently, found out answers, extremely knowledgable and punctual. He was great to deal with and I will always recommend him for anyone looking to purchase a vehicle. More

Wonderful experience! Was looking for a used compact car to tow behind our RV. Jag Dhillon went the extra mile at every step in the process. He was very knowledgeable, list Was looking for a used compact car to tow behind our RV. Jag Dhillon went the extra mile at every step in the process. He was very knowledgeable, listing features of cars we considered, ensured the one we chose was legally towable, provided items the previous owner didn't provide and worked with both the parts and service departments when we had questions. Peter Olson checked on us a few times to ensure we had all the info we needed. Michelle Kellough clearly explained the optional extended warrantee coverage and costs as well as finalizing all the sale paperwork.The dealer has an ICBC rep onsite so we were able to insure our new vehicle and take the vehicle with us. Would definitely buy through this dealer again. More

Poor customer service skills I inquired about a truck that Adam posted on Craigslist with no price or pertinent info. I was provided a price which in my opinion was really high fo I inquired about a truck that Adam posted on Craigslist with no price or pertinent info. I was provided a price which in my opinion was really high for a Ford F-150. Adams response was quite rude "Too expensive you think. You should be looking at a Toyota Prius then. Not a pick up truck then. Go buy your self a $4000.00 car." Having worked at a car dealership my self as a sales person, the customer should be the number 1 priority. And customers have the right to negotiate hard because the dealers are making boat loads of money on 0% financing and there is quite the margin in new and pre owned cars and trucks contarary to what the dealerships may tell you. If you are going to deal with this dealership, Jag Dhillion has been very professional and has kept me up to date with new/ pre owned trucks in the $40,000 price range. More

Exceeded expectations I just bought my 3rd f150 from Keywest , I told Jag dhillon in sakes what I was looking for , found something better than I expected, Nicholas Terezak I just bought my 3rd f150 from Keywest , I told Jag dhillon in sakes what I was looking for , found something better than I expected, Nicholas Terezakis in financing got me a great rate , super friendly non pushy guys , very happy , will highly recommend Keywest More