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Key West Ford Sales Ltd

New Westminster, BC

3.9
1,005 Reviews
Serving the NEW WESTMINSTER area, Key West Ford, located at 301 Stewardson Way in NEW WESTMINSTER, BC, is your premier retailer of new and used Ford vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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301 Stewardson Way

New Westminster, BC

V3M 2A5

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Showing 1,005 reviews

May 17, 2018

Great experience! I had a very good experience dealing with everyone involved at Key West Ford and would recommend them. They were very professional and made the whole More

by F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Matulik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gurj Khera, Allan Prpic
May 17, 2018 -

Key West Ford Sales Ltd responded

Thank you for taking the time to share about your good experience at our dealership! You had lots of people involved and we really appreciate the feedback! Enjoy your new F150 and if you need anything at all, please let us know!

May 13, 2018

Disappointed. Shocked this is a Ford dealership Very disappointed,my sons first experience purchasing a new vehicle. Had I known how poor this dealership is I would’ve have convinced him to buy some More

by Tacarmstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Nokes
May 19, 2018 -

Key West Ford Sales Ltd responded

Dear Tacarmstrong, We have no idea who your son is and when he purchased his vehicle. Perhaps you could enlighten us who we are talking about and elaborate exactly what your sons complaints are and how they were or were not handled. Your review as it is written is nothing more than a baseless attack and an attempt to damage our reputation via social media. We are one of the highest rated dealers in all 5 categories with a near perfect score of 4.8/5. How is it all of the sudden in regards to your son's experience are we rated as "poor" and do not care about "complaints" ? Certainly to any reasonable clear thinking fair person a detailed explanation of some sort and who exactly is complaining is appropriate when attacking a business. Anonymously reviewing a business makes your review irrelevant. As of this response we have no record of doing business with this person. General Sales Manager

May 13, 2018

Happy customer My second deal with them.Excellent customer service.Very professional.They took care of everything.Even for finance not a single issue.Thamk you again More

by Oumesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gurj Khera, Kal Bhatti
May 14, 2018 -

Key West Ford Sales Ltd responded

Good Morning Oumesh, Thank you for taking the time to share about your experience at our dealership with Jag. We are so happy that not only did you have a great experience once, but TWICE! Enjoy your Nissan and if you need anything from us, do not hesitate to ask us!

May 12, 2018

Above & Beyond This fellow is one of a kind. In all my life I’ve never had a good experience at a car dealership until I went to Key West Ford. What an amazing gro More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Michael Nokes
May 14, 2018 -

Key West Ford Sales Ltd responded

Thank you Bruce for taking the time to share about your experience. We strive to go above & beyond for our customers and we are happy you felt that! Enjoy your new Focus Titanium, and we look forward to working with you again in the future! See you at your next service!

May 09, 2018

Helped me find the car I want This is my first car purchase. When I came to here, I didn't have a clear idea on what car I shall buy. Allan showed me around on several probable w More

by Nate
Recommend Dealer
Yes
Employees Worked With
Allan Prpic
May 10, 2018 -

Key West Ford Sales Ltd responded

Hello Nate, Thank you for taking the time to share your experience here at our dealership and welcome to Canada! We are so happy we were able to help you find what you need. If you need any help or have any further questions, please do not hesitate to ask. Enjoy your new vehicle!

May 08, 2018

2017 F150 supercrew Great pricing, very helpful. I'm from out of town and was on a tight schedule. Jag and the rest of the folks at key west were sensitive to my time con More

by Cavdm
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Key West Ford Sales Ltd responded

Thank you for taking the time to share about your experience here at Key West Ford with Jag! We pride ourselves on making the process as easy as possible. We deal with a lot of out of town clients so we are used to getting everything ready before hand to make things run smooth! Enjoy your new F150 and if you need anything at all, please don't hesitate to ask!

May 08, 2018

Exellent experience. We had a small car budget in mind and after talking it over and trying various model we settled for something newer than expected without breaking the More

by Jazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Terezakis
May 08, 2018 -

Key West Ford Sales Ltd responded

Thank you for sharing about your excellent experience here at Key West Ford! There are a lot of benefits to getting a new vehicle, so we are happy we were able to achieve that for you without breaking the bank! We look forward to seeing you in the future for service and if you need anything at all, please don't hesitate to ask us!

May 07, 2018

Great experience buying my 1st Ford I knew I wanted an Escape and had been shopping online for a few months. I found the vehicle I wanted and made an appointment for a test drive. It hap More

by HaploSolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Key West Ford Sales Ltd responded

Thank you for sharing your positive experience with Jag and our dealership! We are so happy you found the right vehicle and we look forward to seeing you in the future for service. If you have any questions at all, please do not hesitate to call us!

May 02, 2018

"My FIRST NEW car experience" My brother, a retired Ford dealership owner did the negotiating for me and found Robert to be excellent to deal with. Key West went above and beyond More

by Topaz to Focus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Antoniak
May 07, 2018 -

Key West Ford Sales Ltd responded

Thank you for taking the time to share your expedience with Robert and our dealership! Robert sure goes above & beyond for his customers. And we truly are a family here! Congrats on your new Focus and we look forward to seeing you in for service!

May 02, 2018

Best experience ever From the moment I arrived I felt there was something different. All of the staff are amazing, and the best part is the manager agreed to donate to my More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nokes
May 07, 2018 -

Key West Ford Sales Ltd responded

Thank you so much for sharing your positive experience with us Josh! We pride ourselves in providing the best possible experience and setting ourselves apart from other dealerships! Community is very important to us and I am glad we were able to donate to your favourite charity! Congrats on your new vehicle!

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