Key West Ford Sales Ltd

Second time around Our second purchase from Key West Ford. Was happy with our first experience with the dealership and decided to come back to see if we can come to term Our second purchase from Key West Ford. Was happy with our first experience with the dealership and decided to come back to see if we can come to terms on another purchase. Sales person Robert Klaus and Sales Mgr Ivan treated us with courtesy and honesty. Got a great value on our trade in and we are extremely happy with our CMAX! Thank you Robert and Ivan. Your efforts are very much appreciated. We are sure to come back again and let our friends know where to stop when in the market for an upgrade.. More

Wrong Review Given I realized that they charged me extra fees ($199 transfer fee, $695 service fee and $599 doc fee) that they said were industry standard but not so st I realized that they charged me extra fees ($199 transfer fee, $695 service fee and $599 doc fee) that they said were industry standard but not so standard with Hallmark Ford which only charges $499 doc fee. Ian never told me the car was a rental then Ivan tried to tell me it really doesn't matter if it is - excuse me! Then after using it yesterday, my wife noticed, which looks like a sharp blade cut, right in the driver's seat. Lots of deceits from this dealer. More

Great customer service Our sales guy Jag was really helpful, knowledgeable and friendly. He didn’t waste any of our and his time and got us the best deal in matter of no tim Our sales guy Jag was really helpful, knowledgeable and friendly. He didn’t waste any of our and his time and got us the best deal in matter of no time . Sales manager is also great . The best ford dealership we have been to as we went to few others and it was just wastage of time . On another note very big dealership with lot of selection . More

Positive experience at Key West Ford Jag was great to work with. He took the time to understand what I was looking for and provided the best options. He was never pushy or presumptious. Jag was great to work with. He took the time to understand what I was looking for and provided the best options. He was never pushy or presumptious. He has a good understanding of the product and the process and he helped me to make the right decision for my situation. More

Purchased 2018 F150 Platinum Fully Loaded. This is my second experience with Key West Ford and on both occasions I have recieved professional, curtious, straight forward service. Great price! T This is my second experience with Key West Ford and on both occasions I have recieved professional, curtious, straight forward service. Great price! The vehicle was pristine in and out. I can't say enough good things about Robert and the Management team at Key West. I look forward to taking my truck back for it's servicing needs. More

Excellent experience purchasing my new Escape I was very happy with process from start to finish when I purchased my new Escape from Robert Klaus and Ivan Matulik. My first communication was via I was very happy with process from start to finish when I purchased my new Escape from Robert Klaus and Ivan Matulik. My first communication was via email where I inquired about what I was looking for. I advised that due to my mine and my husband's schedule, we did not have a lot of time to spend going through the arduous and time consuming process of looking at and purchasing a new vehicle. I told him what I was looking for and he said he understood and would take care of us as quickly as possible. From the time I arrived to the time we picked up my new SUV the process of test driving, evaluating my trade in, confirming a final price, financing and insurance....we were done in 3 hours. I was impressed and satisfied with the entire experience. This is our second new Vehicle purchase in the last year from Key West Ford and I would recommend this dealership and Robert to anyone looking to purchase a new vehicle. Thank you Robert and Ivan for the impeccable service and efficiency during the buying process. More

Very happy not pushy Very nice people working there.My dad almost always bought his cars there.Went back to ask some questions Michelle was happy to go over it with me aga Very nice people working there.My dad almost always bought his cars there.Went back to ask some questions Michelle was happy to go over it with me again.Would recommend Key West Ford to everybody. More

Fantastic Ford Flex Purchase I am a repeat customer at Key West Ford. I traded in the vehicle that I had previously purchased at Key West Ford for a pre-owned 2018 Ford Flex. I ha I am a repeat customer at Key West Ford. I traded in the vehicle that I had previously purchased at Key West Ford for a pre-owned 2018 Ford Flex. I had such a great experience with Sales Representative Jag Dhillon with my last purchase at Key West Ford that I contacted him again when I needed to trade in that vehicle. As before, the purchasing experience at Key West Ford was low stress and comfortable, and I also got a great deal. Key West Ford had the exact vehicle I wanted, probably because they are such a high volume dealer and have so many vehicles in stock. Compared to other dealerships I have dealt with over the years, Key West is the best. Jag Dhillon is a pleasure to work with and Michelle Kellough and Ivan Matulik are also very professional. All in all, very happy with my purchase and the buying experience. More

Excellent Service We are very happy with the service and support we have received from Robert. We had a lot of questions and needed some extra support with our new Mus We are very happy with the service and support we have received from Robert. We had a lot of questions and needed some extra support with our new Mustang, and Robert was patient, knowledgeable, and efficient, doing whatever it took to make up happy. The whole team at Key West, including Nicholas Terezakis who handled our warranty purchases, have been great to deal with. We were in good hands. Thanks everyone! More

Excellent experience Great customer service. Every single person who was involved in our new car purchase did a top notch job. Super professional and friendly team.Highly Great customer service. Every single person who was involved in our new car purchase did a top notch job. Super professional and friendly team.Highly recommended this dealership. Allen was helping us to get the best deal possible on our purchase. Thank you again for all the help More