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Key West Ford Sales Ltd

New Westminster, BC

3.9
1,006 Reviews
Serving the NEW WESTMINSTER area, Key West Ford, located at 301 Stewardson Way in NEW WESTMINSTER, BC, is your premier retailer of new and used Ford vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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301 Stewardson Way

New Westminster, BC

V3M 2A5

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Showing 1,006 reviews

March 01, 2020

Great Sales Staff I dropped into Key West Ford to find a first car for my daughter to drive. Derrick D & Michael Nokes helped me with this. When they discovered an elec More

by Happy Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nokes, Derrick Desrosiers
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Happy Dad for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family, I am glad that we could find the right car for your daughter! Alexandra Laviolette Customer Care Representative

February 28, 2020

Jack helped me find the vehicle perfect for me. Walked me through the features of the SUV and took me for a test drive. The dealership is very welcoming. I've also used this location to repair my last vehicl More

by Angel
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Jack Campbell
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Angel for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 26, 2020

Service was excellent. Found what I needed.Summit and Ivan were very helpful and helped me set up with the vehicle I wanted. Thank you. More

by Dalebelich
Recommend Dealer
Yes
Employees Worked With
Ivan Matulik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Summit Biswas
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Dale for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 26, 2020

2018 F150 Purchase experience From the first email contact to the signing of the paperwork the staff at Keywest Ford were excellent!! The level of professionalism, product knowl More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nokes, Peter Olson
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Joan for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 25, 2020

2020 Escape Purchase We returned to Keywest Ford once again due to the fantastic experience from previous purchases. Robert Klaus provided a stress free environment and wa More

by Andrew J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Klaus
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Andrew for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 21, 2020

Shaena is very friendly and professional. I went in to see about trading in my car for a new one and Shaena spent the time to listen to my concerns about my old vechicle and had the perfect suggestion for More

by andy
Recommend Dealer
Yes
Employees Worked With
Shaena Wilkie
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Andy for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 21, 2020

Went in for a simple oil change and took them over two hours. Terrible service! I woukd not reccomend. Staff is walking around eating sandwiches no wonder this is taking so long. More

by Nate14
Recommend Dealer
No
Employees Worked With
Mandish Sall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Key West Ford Sales Ltd responded

HI Anonymous Nate14, We were having a huge sale at the store that day. Typically we allow 1.5 hours for our oil change service. Sorry it took a little longer. We do not do "simple oil changes". Our oil change service includes a thourough inspection of your vehicle including tire rotation, brakes and battery checks to name only a few things of what we check. You saw we are a very busy store and 99% of the time we are on time. Our shop processes around 2000 work orders a month The free sandwiches and pop were for you and all customers and staff that day.We hope you enjoyed them.

February 20, 2020

Johnny likes to talk on just about every subject, I liked his essence and demeanure. We got along great. He showed me three cars all Mustangs. I recommend him as a really good and spiritual sales person. More

by kevin bolan
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Michael Nokes, Peter Olson, Johnny Decosta
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Kevin for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 18, 2020

It has been a great buying experience dealing with Sumit and Gurj at Keywest Ford. The guys were really helpful and I definitely recommend them. More

by Rav
Recommend Dealer
Yes
Employees Worked With
Summit Biswas
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Rav for your review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 18, 2020

Johnny was fantastic, very helpful,;found us a vehicle that we were very happy with.. I highly recommend him and would definitely consider him the next time I buy a new car! More

by Christian Taylor
Recommend Dealer
Yes
Employees Worked With
Wes Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Terezakis, Johnny Decosta
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Christian for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

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