Kentwood Ford

Excellent customer service Customer service was excellent , went in for rubber under vehicle asked when I needed a oil change and I was due I asked if we could fit that in and s Customer service was excellent , went in for rubber under vehicle asked when I needed a oil change and I was due I asked if we could fit that in and she said she will try ! I got the rubber fixed and the oil change done saved me a day to bring my vehicle in again !! More

Jennifer was Great !! Jennifer was a great service advisor and everyone in the service department was great to deal with on Saturdays and would recommend them every time! Jennifer was a great service advisor and everyone in the service department was great to deal with on Saturdays and would recommend them every time! More

Awesome Place to have service. Quick and fast turn around and service staff always treats you right. Will be back many times over. Two vehicles and know they are in great hands here Quick and fast turn around and service staff always treats you right. Will be back many times over. Two vehicles and know they are in great hands here. More

Oil Change Jen Lu was very pleasant. I mentioned that I was running errands that day and would need to coordinate a pickup time. We roughly choose a time that w Jen Lu was very pleasant. I mentioned that I was running errands that day and would need to coordinate a pickup time. We roughly choose a time that would work. I needed a ride back. The shuttle driver Ron was pleasant and drove me home safely. Jen called later that morning at the time we discussed. I had an excellent experience at Kentwood. More

Ford Ranger repair Kentwood Ford repaired my truck by installing a new Positive battery cable harness etc..This had to be done after an improperly installed thermostat a Kentwood Ford repaired my truck by installing a new Positive battery cable harness etc..This had to be done after an improperly installed thermostat at Revelstoke Ford a few days ago.Kentwood had to first get the cable assemblage from the USA then install it...The Ford dealer in revelstoke acknowledged the error and I had to just wait a few days to have it repaired.This was done at no cost to me.Fortunately I was able to stay with relatives in Edmonton .Thanks Kentwood Ford and I hope my problem has been totally rectified .I was told to bring my truck in if there were any further problems More

Very impressed with the service. This was my first time at Kentwood Ford service department and I was very impressed. Lauren provided excellent customer service by being friendly, ac This was my first time at Kentwood Ford service department and I was very impressed. Lauren provided excellent customer service by being friendly, accurately logging the issues, and giving me a full update on the work that was done. I definitely will choose Kentwood to service my car in the future. More

Absolutely Fantastic! Awesome customer service! Great guy! I'm happy every time i come in for service when I deal with Darren and all of the other staff! Awesome customer service! Great guy! I'm happy every time i come in for service when I deal with Darren and all of the other staff! More

New Escape purchase We arrived at Kentwood later in the evening just to take a look and ended up buying. Of course I wanted it as cheap as possible but definitely feel we We arrived at Kentwood later in the evening just to take a look and ended up buying. Of course I wanted it as cheap as possible but definitely feel we got a good deal. Gani was really nice and we didn't feel pressured. This is our second purchase from Kentwood and would recommend them to others. Very impressive service all the way around. More

Overall , a highly satisfied customer Anyhow i was late for my scheduled oil change and inspection. The lade at front desk greeted me well and immediately put my vehicle for servicing. Aft Anyhow i was late for my scheduled oil change and inspection. The lade at front desk greeted me well and immediately put my vehicle for servicing. After initial checkup gave me a genuine time period of nhour and thirty minutes. But my vehicle was done in an hour. So overall satisfied with the service and help from the lady. More

Excellent customer service Jen was super helpful with us while our truck was being serviced. She arranged a rental as the truck needed to stay overnight. Kept in contact with me Jen was super helpful with us while our truck was being serviced. She arranged a rental as the truck needed to stay overnight. Kept in contact with me. Excellent customer service. Definitely would recommend. Keep up the awesome work. More