Kelowna Toyota
Kelowna, BC
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We were in the marker for PHEV and they can be hard to come by. We contacted Kelowna Toyota where they had recently listed a used 2018 Prius Prime. Steve Renaud was immediately helpful and knowledgeable a come by. We contacted Kelowna Toyota where they had recently listed a used 2018 Prius Prime. Steve Renaud was immediately helpful and knowledgeable about the car and how it fit into what we were looking for. He even offered to pick us up later that day to test drive the car, which we took him up on as we had no transportation. We were thrilled with the vehicle, and decided to purchase it. We made life difficult for them by being unorganized, but Dave and Steve made the process easy on us--even lending us a loner car to get our banking details sorted out (remember no transportation). I will coming back to Kelowna Toyota in the future when we are looking for our next vehicle. Thank you, Steve! More
Working with Steve at the Toyota Kelowna, that was amazing experience. We had finished the deal in just couple days, and got my brand new highlander. Nice car and nice people there. amazing experience. We had finished the deal in just couple days, and got my brand new highlander. Nice car and nice people there. More
Jamie was amazing at resolving my concerns. I cannot say how much respect I have for Jamie for reaching out and making things right! It's really refreshing at Jamie cares about every single customer that en how much respect I have for Jamie for reaching out and making things right! It's really refreshing at Jamie cares about every single customer that enters the dealership and will go above and beyond to keep the relationships the dealership builds. Well done Jamie and I cannot thank you enough! More
The kelowna toyota dealership has friendly staff, excellent service, and fair prices on their vehicles. Will definitely reccomend this dealership to my friends and family! excellent service, and fair prices on their vehicles. Will definitely reccomend this dealership to my friends and family! More
We were fortunate to have dealt with Caity at Kelowna Toyota. She provided us with amazing customer service. She’s very knowledgeable and always kept us updated on the status of our new Rav 4! Thank yo Toyota. She provided us with amazing customer service. She’s very knowledgeable and always kept us updated on the status of our new Rav 4! Thank you Caity! More
Have owned a Toyota Venza for 5 years, love it, fortunately service is the only contact we have with our dealer.. seamless from start to finish, follow up is great fortunately service is the only contact we have with our dealer.. seamless from start to finish, follow up is great More
Every time I phone for service or parts no one is available . Today after 5 mins, I spoke with service and then he transferred me to parts . Been on the phone 30 mins waiting? Tried to work with the available . Today after 5 mins, I spoke with service and then he transferred me to parts . Been on the phone 30 mins waiting? Tried to work with the chat option, not sure how long that will take . New to town, have had another car to Honda! Way better experience. Hire more people? More