Kelowna Toyota
Kelowna, BC
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Awesome Caitlyn Crow is Awesome. We went to Toyota because we saw the Prius on the website. We just went to see it because we were curious about the hybrid c Caitlyn Crow is Awesome. We went to Toyota because we saw the Prius on the website. We just went to see it because we were curious about the hybrid compared to a Yaris a friend has. We looked around a bit but could not see the one on the website. Caitlyn came over and said she could take us to it. We followed and said we were just looking more out of curiosity and she asked if we would like to try it. We took it for a quick lap. I joked that we could not make any financial decisions because our horoscopes advised against it today but within a few minutes I was nudging my husband that I liked what I saw and Caitlyn was just the right sales personality to deal with. She was not pushy and had a great sense of humor. I wanted to deal with her. We went inside to find more signs to deal with her. She had a drawing of an eye on her wall, our daughter draws that same view all the time. The Clincher was a Quote she had as a screen saver on her desktop from my favorite actor about not chasing people, be yourself, the right people will come. She introduced us to Indy who was also really friendly and had a good sense of humor, to see if we could make an offer with payments we could afford. We came back the next day approved and drove it home. Totally Love It. More
Purchased 2019 Tundra Recently purchased a 2019 Tundra. Joe Sassine was great to deal with as well as the finance personnel and insurance broker. Joe was helpful in reviewi Recently purchased a 2019 Tundra. Joe Sassine was great to deal with as well as the finance personnel and insurance broker. Joe was helpful in reviewing the features of the new truck and setting up our bluetooth before we left. We're from out of town but made the trip worthwhile. Thanks Joe. More
Happy owner of Toyota Tacoma Recently purchased a lightly used Tacoma and it came with a great price and low kms. Joe Sassine did a great job and resolved all the needs and conce Recently purchased a lightly used Tacoma and it came with a great price and low kms. Joe Sassine did a great job and resolved all the needs and concerns that came up. Even though we are not local to the area and took extra effort to make it out and view the truck, the purchase was satisfying and worth our while. The condition of the truck and package it came with was even more than what was expected. Thank you Joe. More
Great service I just bought a 2020 corolla and couldn’t be happier. My sales agent Joe Sassine took the time to help me get exactly what I needed. Very impressed wi I just bought a 2020 corolla and couldn’t be happier. My sales agent Joe Sassine took the time to help me get exactly what I needed. Very impressed with Kelowna Toyota. More
Easy as pie Joe was fantastic to deal with, as was Indy, the sales manager. Everyone at this dealership has the right attitude. No B.S. or pressure sales. Overall Joe was fantastic to deal with, as was Indy, the sales manager. Everyone at this dealership has the right attitude. No B.S. or pressure sales. Overall, a great experience. More
It was a great experience! I am the proud owner of a new 2019 Highlander. My sales agent, Joe Sassine listened to what I wanted, didn't try and oversell me on anything, and in I am the proud owner of a new 2019 Highlander. My sales agent, Joe Sassine listened to what I wanted, didn't try and oversell me on anything, and in the end was a great experience. Steve Enns was also very helpful in preparing my new lease and dissolving the expiring lease. I would highly recommend Kelowna Toyota and Joe for your next car purchase. More
Professional and excellent service I am very pleased with the service provided by the Toyota team. I got into a brand new Rav4 and I could not be happier with this result. I would recom I am very pleased with the service provided by the Toyota team. I got into a brand new Rav4 and I could not be happier with this result. I would recommend purchasing from this dealership. More
Excellent service Totally satisfied with the customer service. Our product advisor Joe has been excellent through out the process. Will visit here in future for sure. Totally satisfied with the customer service. Our product advisor Joe has been excellent through out the process. Will visit here in future for sure. Cherrs! More
A VERY PLEASANT EXPERIENCE Dealing with Kelowna Toyota was a very pleasant experience for my wife and I when we purchased our new Tacoma. The staff was very professional and fri Dealing with Kelowna Toyota was a very pleasant experience for my wife and I when we purchased our new Tacoma. The staff was very professional and friendly. Working with Wendell Gillis was wonderful. He was friendly, courteous and very knowledgeable about the Tacoma we were buying, and with no pressure. We would definitely recommend Kelowna Toyota and Wendell to our friends. More
Friendly, knowledgeable, low pressure sales and service I bought a 2019 Toyota RAV4 AWD from Wendell at Kelowna Toyota. My parents bought their last two cars from Wendell and said he would take great c I bought a 2019 Toyota RAV4 AWD from Wendell at Kelowna Toyota. My parents bought their last two cars from Wendell and said he would take great care of me. They were right. Wendell and the entire sales team were excellent to deal with. Wendell was knowledgeable about the car and the differences between the model I was considering and some other options that I wasn't sure about. Originally I planned to get a FWD version, but they didn't have one on the lot. Wendell and his Sales Manager made it clear they were happy to order one in for me, but also offered a good deal if I wanted to take the AWD they had on the lot. Again, there was no pressure at all... after thinking about the two options over night, I returned the next morning and bought the AWD model. I signed the contract at 10:30 am and was driving off the lot with my new car the same day by 2:30 pm... this was after Wendell spent about 30 minutes reviewing the new tech package and incredible features my new RAV4 came with standard. Outstanding turn around on detailing and delivering the car really topped off what was already a great purchase experience. I would highly recommend Toyota as a brand, Toyota Kelowna as an outstanding dealership and Wendell as a top notch Product Advisor. Thank you Wendell and team! I am loving my new RAV4! More





