Kelowna Toyota
Kelowna, BC
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Bianca was hugely helpful. I live four hours away from Kelowna and she was in constant contact with me through email and phone. Any of the the complications were dealt with by her in a prompt, cheerful a Kelowna and she was in constant contact with me through email and phone. Any of the the complications were dealt with by her in a prompt, cheerful and professional manner. Thanks Bianca More
Andy was absolutely fantastic from the moment I sent in Andy was absolutely fantastic from the moment I sent in a request for more information about the 2020 RAV4. Engagement was complete and sincere, an Andy was absolutely fantastic from the moment I sent in a request for more information about the 2020 RAV4. Engagement was complete and sincere, and he was very attentive to my needs throughout the sales experience. He was quite knowledgeable about the vehicles I looked at, and on the rare occasion when I was able to throw out a stumper, he was very resourceful and made sure to get me the answers I needed to make an informed decision. Extra props for the work-arounds during COVID - making short, personalized clips to post to YouTube for me to save a trip (and get me hooked!), very accommodating & courteous with test-drives, and safely teaching me about my new car while observing social distancing practices. In the 18 years that I've been buying vehicles, I've never had such an extraordinary customer service experience. Andy went far beyond any expectations I could have had, and his genuine enthusiasm for seeing you drive away with a big smile on your face just shines through. I thought I was going to be a life-long Honda customer, but he made the difference in having me turn my cloak and look away from the CR/V. Becoming a traitor never felt so right! I am *LOVING* my new 2020 Toyota RAV4 AWD Hybrid Limited and haven't had a second of buyer's remorse! I made a great buy, and I couldn't have done it without the expert backing of Andy and his awesome team at Kelowna Toyota! More
Bianca was personable, informative and very helpful. She made the process of buying a vehicle simple and fun. Better yet, she was available to help us following the sale. We would highly recommend her to an made the process of buying a vehicle simple and fun. Better yet, she was available to help us following the sale. We would highly recommend her to anyone wanting to buy a new or used vehicle. More
We leased from Toyota Kelowna for about 28 years and it was always a pleasure. The owner at the time was compassionate and willing to help. The salesmen were also excellent. it has changed a lot since i was always a pleasure. The owner at the time was compassionate and willing to help. The salesmen were also excellent. it has changed a lot since it changed hands. We were finally ready to buy a Tacoma Truck. ... There was no incentives, no help, no effort to get our business. It is all about the money now and that is too bad becasue we were always Toyota fans...now we are driving a Grand Cherokee Jeep and love it. It is still too bad...the owner and staff we new for all those years was great...it is just not the same anymore. More
Was starting the search for a new vehicle, and seriously went no further after visiting Toyota Kelowna. For us, we had Tala Crossley a salesperson, who made the experience so amazing we bought our RAV4 Lim went no further after visiting Toyota Kelowna. For us, we had Tala Crossley a salesperson, who made the experience so amazing we bought our RAV4 Limited Hybrid right then. So knowledgeable, pleasant, and assuring! Thank you Tala for gaining our trust. More
I just recently bought a beautiful used SUV at Kelowna Toyota. My sales rep Andy Stuart went above and beyond to help me out. I was 5 hours away by car, Andy took the time to get photos and videos and co Toyota. My sales rep Andy Stuart went above and beyond to help me out. I was 5 hours away by car, Andy took the time to get photos and videos and communicate everything he could about the vehicle to me and my mechanic which gave me the confidence to make the 10 hour round trip. By time I got to the dealership it was almost closing time, Andy and the manager Indy Brar along with their lovely insurance girl all stayed past closing so I could do a test drive and get through the paperwork. Thank you Andy for all your incredible patience and for making it all happen, I couldn’t be happier with my new wheels! More
We recently purchased a Sienna at Kelowna Toyota and have been really happy with the whole process. Bianca has been excellent with communicating and following up post-purchase; so friendly and personable! T been really happy with the whole process. Bianca has been excellent with communicating and following up post-purchase; so friendly and personable! Toyota has willingly taken care of a couple issues we discovered after driving it off the lot (dealing with Cary has been really lovely). This is not our first Toyota purchase and, compared to other dealerships, they have always been willing to ‘work with us’ on price and we have always felt valued as customers. Kelowna Toyota will always be our first choice. More
Exceeded My Expectations This was the smoothest purchase of a vehicle in my life! The whole staff was amazing through the entire process and I appreciated the no pressure appr This was the smoothest purchase of a vehicle in my life! The whole staff was amazing through the entire process and I appreciated the no pressure approach from the sales team. Steve Renaud, Caity, Dave, LaDonna, and Jamie were all very helpful and I will definitely recommend this dealership to everyone. Love my new 2020 RAV4 ... A+ More
I was casually looking for a new family vehicle for camping, but something still good on gas. I messaged a few people and kind of felt blown off because I wanted time to think about it. However Bianca camping, but something still good on gas. I messaged a few people and kind of felt blown off because I wanted time to think about it. However Bianca at Toyota actually made an effort for my business. Everyone I dealt with at Toyota was great and Bianca was super helpful. I would definitely recommend Bianca and the team at Toyota! More





