Kelowna Toyota

Knowledgeable, Friendly, Wendell Gillis excellent Product Advisor. Clean Dealership. Purchased a New 2021 Toyota Rav 4 AWD Ltd. Hybrid, So far so Good. Excellent Fuel Consumption. Advisor. Clean Dealership. Purchased a New 2021 Toyota Rav 4 AWD Ltd. Hybrid, So far so Good. Excellent Fuel Consumption. More

Steve Renaud was very easy to deal with and we were treated fairly and with respect. The purchase was easy. I would recommend this dealer to anyone. treated fairly and with respect. The purchase was easy. I would recommend this dealer to anyone. More

They will only help you if you buy a car from them I do not recommend general manager is harassing my family with phone calls not recommend general manager is harassing my family with phone calls More

Bianca was hugely helpful. I live four hours away from Kelowna and she was in constant contact with me through email and phone. Any of the the complications were dealt with by her in a prompt, cheerful a Kelowna and she was in constant contact with me through email and phone. Any of the the complications were dealt with by her in a prompt, cheerful and professional manner. Thanks Bianca More

Andy was absolutely fantastic from the moment I sent in Andy was absolutely fantastic from the moment I sent in a request for more information about the 2020 RAV4. Engagement was complete and sincere, an Andy was absolutely fantastic from the moment I sent in a request for more information about the 2020 RAV4. Engagement was complete and sincere, and he was very attentive to my needs throughout the sales experience. He was quite knowledgeable about the vehicles I looked at, and on the rare occasion when I was able to throw out a stumper, he was very resourceful and made sure to get me the answers I needed to make an informed decision. Extra xxxxxxfor the work-arounds during COVID - making short, personalized clips to post to YouTube for me to save a trip (and get me hooked!), very accommodating & courteous with test-drives, and safely teaching me about my new car while observing social distancing practices. In the 18 years that I've been buying vehicles, I've never had such an extraordinary customer service experience. Andy went far beyond any expectations I could have had, and his genuine enthusiasm for seeing you drive away with a big smile on your face just shines through. I thought I was going to be a life-long Honda customer, but he made the difference in having me turn my cloak and look away from the CR/V. Becoming a traitor never felt so right! I am *LOVING* my new 2020 Toyota RAV4 AWD Hybrid Limited and haven't had a second of buyer's remorse! I made a great buy, and I couldn't have done it without the expert backing of Andy and his awesome team at Kelowna Toyota! More

Bianca was personable, informative and very helpful. She made the process of buying a vehicle simple and fun. Better yet, she was available to help us following the sale. We would highly recommend her to an made the process of buying a vehicle simple and fun. Better yet, she was available to help us following the sale. We would highly recommend her to anyone wanting to buy a new or used vehicle. More

We leased from Toyota Kelowna for about 28 years and it was always a pleasure. The owner at the time was compassionate and willing to help. The salesmen were also excellent. it has changed a lot since i was always a pleasure. The owner at the time was compassionate and willing to help. The salesmen were also excellent. it has changed a lot since it changed hands. We were finally ready to buy a Tacoma Truck. ... There was no incentives, no help, no effort to get our business. It is all about the money now and that is too bad becasue we were always Toyota fans...now we are driving a Grand Cherokee Jeep and love it. It is still too bad...the owner and staff we new for all those years was great...it is just not the same anymore. More

Was starting the search for a new vehicle, and seriously went no further after visiting Toyota Kelowna. For us, we had Tala Crossley a salesperson, who made the experience so amazing we bought our RAV4 Lim went no further after visiting Toyota Kelowna. For us, we had Tala Crossley a salesperson, who made the experience so amazing we bought our RAV4 Limited Hybrid right then. So knowledgeable, pleasant, and assuring! Thank you Tala for gaining our trust. More

I just recently bought a beautiful used SUV at Kelowna Toyota. My sales rep Andy Stuart went above and beyond to help me out. I was 5 hours away by car, Andy took the time to get photos and videos and co Toyota. My sales rep Andy Stuart went above and beyond to help me out. I was 5 hours away by car, Andy took the time to get photos and videos and communicate everything he could about the vehicle to me and my mechanic which gave me the confidence to make the 10 hour round trip. By time I got to the dealership it was almost closing time, Andy and the manager Indy Brar along with their lovely insurance girl all stayed past closing so I could do a test drive and get through the paperwork. Thank you Andy for all your incredible patience and for making it all happen, I couldn’t be happier with my new wheels! More