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Kelowna Toyota

Kelowna, BC

4.5
460 Reviews

1624 Cary Rd Kelowna BC

Kelowna, BC

V1X 2B9

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Showing 460 reviews

June 05, 2021

I went in to check on availability and colours on a new Tacoma, wasn't expecting to purchase so quick, however Bianca and the Kelowna team made it very easy to finalize a deal. So very happy with the whole More

by lauriergirard60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Sanetrik
Jun 07, 2021 -

Kelowna Toyota responded

Thanks so much for the review, Larry! We're thrilled to hear that Bianca and the rest of our team were able to provide a quick, easy, and enjoyable purchasing experience! Congratulations on your rugged and stylish new Tacoma - enjoy it and all of the adventures it is sure to take you on. We look forward to seeing you back for your first service. -The Kelowna Toyota Team

June 04, 2021

Traded in a vehicle for a new Toyota Tacoma with Bianca. It was a very good experience and a straightforward process from the beginning to the end. Thank you! More

by RH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Sanetrik
Jun 07, 2021 -

Kelowna Toyota responded

Thank you for the review! We're so pleased to hear that Bianca was able to deliver a great trade-in experience! Congratulations on your rugged and stylish new Tacoma - enjoy it and all of the adventures it is sure to take you on. We look forward to seeing you back for your first service. -The Kelowna Toyota Team

June 03, 2021

Sean was excellent helping me find the perfect vehicle. Very patient and understanding with my many questions. So happy with the vehicle and response to questions following the sale. Will be back! More

by Zoe Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Livingston, Indy Brar, Steve Enns
Jun 03, 2021 -

Kelowna Toyota responded

Thank you for the review Zoe! We're thrilled to hear that Sean was able to help find you the perfect vehicle! Congratulation on your new ride - it's excellent to hear that you're already enjoying it. Thank you again for your business and we look forward to seeing you back for any future automotive needs. -The Kelowna Toyota Team

April 29, 2021

Indy and the showroom staff at Kelowna Toyota have been amazing, very knowledgeable, helpful and have great customer service. Great people in the service department as well, Carey and Veronica are always w More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indy Brar
Apr 29, 2021 -

Kelowna Toyota responded

Thanks so much, Stacey, for the review! We're thrilled to hear that our entire team, from sales to service, has been consistently providing great experiences! We pride ourselves on delivering the best possible customer service, and it always makes us so happy to hear that our customers are having good experiences. Thanks for the kind words - they made our day! -The Kelowna Toyota Team

April 27, 2021

Wendell was a fantastic salesperson who was willing to hear my detailed oriented questions and pursue thorough answers rather than just trying to make a sale. More

by Sandy Colero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. Wendell Gillis
Apr 28, 2021 -

Kelowna Toyota responded

Thanks so much Sandy, for the review! We're thrilled to hear that Wendell was able to provide you all the answers you were looking for so that you could be confident in your purchase. Congratulations on your new vehicle - enjoy it! We hope to see you back for any future automotive needs, and we will be sure to pass along the kind words to Wendell. -The Kelowna Toyota Team

April 23, 2021

Just got a Toyota RAV4 through Sean at Kelowna Toyota. He was very friendly and helpful! He's super knowledgable and is available for any questions. Just awesome service in general throughout out the whole p More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Livingstone, Steve Enns
Apr 27, 2021 -

Kelowna Toyota responded

Thanks for the review Steph! We're so pleased to hear that Sean was able to provide a fantastic buying experience for your RAV4 purchase! Congratulations on your stylish and utility-packed new SUV - enjoy it and all of the adventures it's sure to take you on! We are thrilled that you've been enjoying it so far, and we will be sure to pass along the kind words to Sean. -The Kelowna Toyota Team

April 22, 2021

Super friendly and very helpful! Everyone there made the stress of buying a new car so much easier to handle. 10/10 would recommend. thanks again! More

by Raeanne_livingstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Livingstone , Indy Brar
Apr 27, 2021 -

Kelowna Toyota responded

Thanks Raeanne, for the review! We're so happy to hear that our whole team was able to make your buying experience a stress-free and enjoyable one! Congratulations on your new vehicle - enjoy it! We really appreciate the recommendation, and we hope to see you back for any future automotive needs. -The Kelowna Toyota Team

April 14, 2021

Brought our 2019 Prius Prime for our prepaid service and had booked an appointment 3 weeks ahead for an early morning appointment. 5 hours laters we get our car back for what should have been a 2 hour servi More

by Vangemst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Doyle
Apr 15, 2021 -

Kelowna Toyota responded

Hi Paul. Thank you for taking the time to voice your comments and concerns. We are very sorry about your experience. We understand your frustration, and as such, our service manager, Brad, stepped in yesterday to try and rectify the issue. We are sorry that you felt our efforts to rectify the issue were insufficient, so if there is anything else we can do please feel free to give us a call at your convenience, at (778) 764-1976, and we can try to work out a solution. Again, we are very sorry for the inconvenience, and we hope that we can resolve the issue. -The Kelowna Toyota Management Team

April 13, 2021

Steve Renaud Is the best Toyota representative I have worked with recently. Professional, knowledgable and caring. We will recommend him highly to our friends and look forward to purchasing from him in More

by warren.eur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Renaud, Steve Enns
Apr 15, 2021 -

Kelowna Toyota responded

Thanks so much, Warren & Toni, for the review! We're so happy to hear that the Steve duo was able to provide a great shopping experience! Congratulations on your new vehicle - enjoy it! We really appreciate the recommendation and we will be sure to pass along the kind words to both Steves. -The Kelowna Toyota Team

April 09, 2021

Kind, caring salesman. Honest and helpful. Has the customers best interest at heart. Pleasure to work with Tala we felt valued and respected. Thank you More

by Bowen’s
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tala Crossley
Apr 15, 2021 -

Kelowna Toyota responded

Thank you for your review! We are thrilled to hear that Tala was able to deliver such a great experience while ensuring that you felt valued and appreciated! Congratulations on your new vehicle - we hope you enjoy it! -The Kelowna Toyota Team

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