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Kelowna Mercedes-Benz

Kelowna, BC

4.4
46 Reviews

2580 Enterprise Way

Kelowna, BC

V1X 7X5

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Showing 46 reviews

April 02, 2020

Ive had other German vehicles. However every time I take in the Mercedes James Harris in service has always been there to help make it easy, painless and enjoyable. He goes far above and beyond to make sure More

by allanrichardson19
Recommend Dealer
Yes
Employees Worked With
Sander Dokter
Apr 21, 2020 -

Kelowna Mercedes-Benz responded

Thank you very much for your kind words and taking the time to write this review! We're happy to hear you had a great experience with James Harris & Chris Neves. We appreciate your business and hope to serve you for many years to come!

December 31, 2019

Exceptional Customer Service I would recommend Kelowna Mercedes-Benz to anyone looking to buy new or used cars. I want to say Thank You to Maggie who took the time to answer all More

by glamgurl71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Foun
Apr 02, 2020 -

Kelowna Mercedes-Benz responded

Thank you very much for your kind words and taking the time to write this review! We appreciate your business and hope to serve you for many years to come!

December 19, 2019

Service in 2019 Kelowna MB continues to provide great service through listening, recommending, solving, and delivering results, even when the repair seems unusual or More

by Jim Edgson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Harris
Apr 02, 2020 -

Kelowna Mercedes-Benz responded

Hello Jim Edgson, Thank you very much for writing this review. We’re happy to hear you had such a great experience.

December 19, 2019

Great service No question seems too trivial and response to requests and service issues are dealt with quickly and professionally. James Harris and the team certai More

by marciaknapp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Harris, Cathy Vinkle, Chris Neve
Apr 02, 2020 -

Kelowna Mercedes-Benz responded

Hello Marciaknapp, Thank you very much for your kind words and taking the time to write this review! We appreciate your business and hope to serve you for many years to come!

November 15, 2019

Thank you for the continued great service. Just want to especially thank James Harris for his help. He is very knowledgeable about the brand. It's nice to have someone that actually takes his time with you More

by allanrichardson19
Recommend Dealer
Yes
Employees Worked With
Chris Neves, Sander Dokter
Apr 02, 2020 -

Kelowna Mercedes-Benz responded

Hello Allanrichardson19, We’re happy to hear you had such a great experience with James Harris. Thank you for your review & 5 star rating!

November 05, 2019

Exceptional Dealership & Personnal James & the whole service crew continue to go above & beyond. We really appreciate the one on one personal contact , the professionalism , the 100% s More

by Birk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Harris , Cathy Vinkle , Eric Jameson , Chris Neves , Adam Rich
Apr 02, 2020 -

Kelowna Mercedes-Benz responded

Hello Birk, thank you very much for your kind words and taking the time to write this review! We’re happy to hear you had such a great experience with James Harris and our service department. We really appreciate the loyalty and repeat business and hope to serve you for many years to come!

November 03, 2019

Service We are very pleased with the service provided for our vehicles. We can count on and trust the sound advise that James Harris gives us. We feel that th More

by Piasta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Harris
Apr 02, 2020 -

Kelowna Mercedes-Benz responded

Hello Piasta, Thank you for taking the time to leave this wonderful review. We really appreciate the loyalty and repeat business and hope to serve you for many more years to come!

November 01, 2019

every time we stop by the dealership, James Harris in service goes above and beyond to make sure everything is in good order - even the times we haven’t had an appointment. Thanks! Glen Hornset More

by Glen Hornseth
Recommend Dealer
Yes
Employees Worked With
James Harris
Apr 02, 2020 -

Kelowna Mercedes-Benz responded

Thank you for your review Glen Hornseth. We’re happy to hear you had such a great experience with James Harris. We appreciate your business and hope to serve you for many years to come! :)

May 03, 2019

Service Excellent service, friendly employees, neat clean dealership. Service done on time, loaner vehicle given to us work explained in detail and no surpris More

by Ginsing123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sander Dokter
May 06, 2019 -

Kelowna Mercedes-Benz responded

Hello Ginsing123, Thank you for your kinds words and 5 star rating!

May 03, 2019

Daughters First Car This was her first car purchase and she was very nervous about picking it up. Colby and Isaac were so helpful through the process. Thank you for maki More

by Scopadar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac and Colby, Sander Dokter
May 03, 2019 -

Kelowna Mercedes-Benz responded

Hi Scopadar, Thank you for your review. We’re happy to hear you had such a great experience with Colby & Isaac. Hope your daughter is enjoying her first new car!.