Kelowna Hyundai

Dealerships get a bad rap when in fact, it's much safer than private deals. Especially if you find a sales consultant like Bo Lammers - knowledgeable, efficient and a sense of humour! A great combination than private deals. Especially if you find a sales consultant like Bo Lammers - knowledgeable, efficient and a sense of humour! A great combination for an important purchase like a reliable vehicle. More

Had such a great experience with Jess when purchasing our new-to-us 2018 Mazda CX-9. I have anxiety about car shopping in general but Jess, Alex, and Selena all made the experience a seamless and pleasa new-to-us 2018 Mazda CX-9. I have anxiety about car shopping in general but Jess, Alex, and Selena all made the experience a seamless and pleasant one! I’m really happy with my new vehicle and would definitely buy from Go Auto again. Thanks Jess and crew. Michelle More

Had a really nice experience here, everyone was willing to help out with my questions, and it's one of the first places I've been that I haven't been made to feel dumb for not knowing the process - kind an to help out with my questions, and it's one of the first places I've been that I haven't been made to feel dumb for not knowing the process - kind and accommodating with walking me through everything. I'll definitely be back for my next car someday. More

I’ve had a very negative experience with this dealership, since purchasing my car less than 2 months ago. The sales manager has been superficial, at best; condescending when dealing with my questions and con since purchasing my car less than 2 months ago. The sales manager has been superficial, at best; condescending when dealing with my questions and concerns. The sales associates were very unprofessional, while we waited for the completion of the sale. They sold the car, saying it had full inspection, yet an interior light was burnt out and both key fobs had low batteries and they did not disclose a giant deep scratch along the driver’s side. Less than 2 months from purchasing the car, the Charging System Malfunction indicator came on my car, requiring me to tow my car back to go auto , due to a broken drive belt. I contacted the Sales Manager re: same and my concerns. I was informed I had warranty, but that I’d have to pay a “$200 deductible”. When I brought up that perhaps that should be waived, if Go Auto wanted to back up its products. I felt that the response from him was highly condescending. Unwilling to back up the product they had just sold to me. The service department has been the only positive in my experience with Go Auto. I HIGHLY recommend going anywhere else to purchase a car. Go Auto fell well below expectations, both in professionalism and accountability. More

Had a great experience buying 2 cars with Antonio and he's an awesome guy he's an awesome guy More

We worked with Bo to sell our car during a major downsizing. He was professional, polite and listened! He didn't focus on selling us something we didn't want and was very fair in his negotiation downsizing. He was professional, polite and listened! He didn't focus on selling us something we didn't want and was very fair in his negotiations. More

I have been buying cars for 53 years and have never dealt with a dealership that was more interested in what I needed over selling a new car. They went above and beyond and found a used car in their invent with a dealership that was more interested in what I needed over selling a new car. They went above and beyond and found a used car in their inventory that met all my needs and wants and was available immediately. I would strongly recommend this dealership and the salesman Bo Lammers, the management and service department I couldn't be happier. More

This was my 3rd vehicle purchase and I have been happy with the dealership sales and support for 7 years. Antonio was my salesman and he was excellent to work with. No pressure and worked with me to try with the dealership sales and support for 7 years. Antonio was my salesman and he was excellent to work with. No pressure and worked with me to try several vehicles and help me make a decision. More

Brake discs were seized, as they did not release after applying the brake on a new car.This caused each inside brake pad only to wear right down to the metal. Both rotors were damaged and also need to be applying the brake on a new car.This caused each inside brake pad only to wear right down to the metal. Both rotors were damaged and also need to be replaced. Bad gas milage and performance and the possibilities of the dangers involved ,expecially winter driving. It took many calls before finally speaking with the warranty personal. hours later, after speaking with her under writter....ONLY the brake calliper was covered. I refused to book an appointment that was to be a week later, where they would inspect and fix. At $ 165.00 + an hour and who knows what....but this is going to cost me ??? An auto tecknition for over 35 yrs., I located quality parts elsewhere and repaired it myself. I found that the disc pad bracket was the problem. Both front brackets, required filling, to remove enough metal to allow the disc pad backing plate to move freely as required. I am glad that I discovered and fixed the problem from the factory assembly. Following the Canada day long week end, I called and made an appointment with the manager.after expressing my issues. 4 hours later met. I convinced him to look at the damaged brake pads and rotors. The two inner brake pads from both pairs were worn right down to the metal. Both of the outer pads looked new still. The manager asked several times, ''what are you trying to gain. Just the money for the better parts only. Only $ 300.00 Now invited into his office, asked to sit in a piticulal chair and wait. The manager came back with the woman that tried to set me up with an appointment a week later for an inspection and repair, that I did not know what The cost of repair and the length of time without a car. I was told that I didn't;t give them the chance to look at the car. Now a denial about the brake calibre .I did question about their capabilities,....Like the mechanic actually machining the parts to fit properly. I know that it is out of the box and on the car. An arguement pursued for 10-15 min. I asked if I wa going to receive any money. Was told no. I said we are DONE. Not happy with the run around, or the song and dance. I was asked, WHAT is your name again? They repeated Dave Thompson....THATS NOT me. They messed up twice before on separate occasions also. I will never go there again. Save yourself the grief and stay away from this place. You will be happy that you did. More