Jack Carter Chevrolet Buick GMC

Donna Ward then service desk coordinator was extremely condensing and I will not be taking my car back to this dealership for service again. condensing and I will not be taking my car back to this dealership for service again. More

Excellent service. Had vehicle serviced and back an hour after I dropped it off. Thanks Had vehicle serviced and back an hour after I dropped it off. Thanks More

Excellent service provided by both Sales (Curtis Mutton, Mike Binotto) & Finance (Gordon Bowles). I am a repeat customer (for new vehicles) because of the excellent service that I receive both from Curti Mike Binotto) & Finance (Gordon Bowles). I am a repeat customer (for new vehicles) because of the excellent service that I receive both from Curtis Mutton & Gordon Bowles. Would not hesitate to recommend these two individuals to any of my associates interested in purchasing a new vehicle. Jack Carter lives up to its Motto “ Committed to Customers for Life” More

The service provided by Chris Davis was outstanding. He is very friendly and attentive and explains things very well which is important, given the complexity of cars these days. The friendly service off He is very friendly and attentive and explains things very well which is important, given the complexity of cars these days. The friendly service offered by Timmy Su and Len Cardinal is also noteworthy. More

Jeff and Timmy went above and beyond during an incredibly difficult time, making my 6th purchase truly special.” ❤️ difficult time, making my 6th purchase truly special.” ❤️ More

Thank you Matt, Chris and Glen for helping with the purchase of my 2027 Terrain. purchase of my 2027 Terrain. More

Alexi is a great salesman worked the deal with me patiently without pressure 😀 I was expecting to at least have a welcome or a hand shake from his boss but it didn’t happen!! This gives the custome patiently without pressure 😀 I was expecting to at least have a welcome or a hand shake from his boss but it didn’t happen!! This gives the customer a more welcoming and his business is appreciated. As a matter of fact, the words he wrote on the deal on my last offer where annoying, if I didn’t know Alxi since he sold me my first corvette about 4 years ago, I would have gone to a different dealership More

Bert is one wonderful sales person. Knows the business, no nonsense, straight forward honest guy. Knows the business, no nonsense, straight forward honest guy. More

I bought my truck at this dealership for service always as I bought my truck there. So thus the sense of loyalty. However I am a bit frustrated about the length of time it takes to do what may be considere as I bought my truck there. So thus the sense of loyalty. However I am a bit frustrated about the length of time it takes to do what may be considered a simple service. (ie) oil change, tire rotation and a cabin air filter change. The distance? Well I live is across town to the dealership. I bring the truck in as the dealership opens or a half hour after it opens all the time. Through my booking I’m ask if I can leave the vehicle. Which I always say yes. The service I consider simple (maybe I’m wrong) should not take all day. Inevitably the truck gets done just before closing, then it’s a mad scramble to pick me up when the service department finds out I need a lift to pick up my vehicle just in time for rush hour across town. Understand the service isn’t the issue, it is always top quality. The issue is booking the time, and the length of the service. I never expect to pick up my truck before noon. Which would be 5 hours in the dealerships possession to do the job. When I received the call that they would not be able to get to my truck and if I could leave it for the weekend or just drive it back the following Monday. I was extremely unhappy. I let the service tech know that and before I knew it the truck was done around 5pm. I didn’t pick up the text until 20 minutes later. So no phone call. Mad rush to get me to the dealership again so that I could have my truck for the weekend. I’m having second thoughts about bringing my truck in not because the service maintenance is bad. But it’s about being fit in and getting a minor job done at the last minute. I appreciate the dealership has issues that have to tend with and stuff happens. But I to have stuffing happening in my busy life and I dislike being at the whim of the dealership as being fitted in and if they got time. What’s is the point of making a booking then? Anyways it’s not world ending, but gees I have to be made a priority if I book for same day service and not just be finished at the end of day as I feel like I’m just being squeezed in at the end of the day. That’s it, I guess. More

I had limited time and Matthew quickly gave me both new and used options and offered the best deal and accommodated my urgency. and used options and offered the best deal and accommodated my urgency. More