Islington Chrysler Dodge Jeep Ram FIAT

Pleasant Overall experience was great, yet there were a few key features which were both unclear and "Not" included with my vehicle purchase. If I took longer Overall experience was great, yet there were a few key features which were both unclear and "Not" included with my vehicle purchase. If I took longer to make a decision, I would most likely get exactly what I was looking for without any unnecessary disappointment. I only have myself to blame since Both Rob Valeri and Umar Butt would surely have no problems addressing my concerns. More

Unprofessional, The vendors there are not helpful, they are to lazy to take you in a drive test, because they may think they will lose more costumers when they are ou The vendors there are not helpful, they are to lazy to take you in a drive test, because they may think they will lose more costumers when they are out, losing commissions for other co-worker. When you enter in contact with the finance department or with vendors, they seem lost, they promise what cant be done.. Still got issues with this guys. Treat your costumers with pride on what you do and be helpful, otherwise just quit, remember bad reviews scare potential and even existing customers away. More

Efficient with warm staff I live in Thornhill but continued to deal with Islington Chrysler for vehicle purchase and service because of the efficiency and warmth of the staff. I live in Thornhill but continued to deal with Islington Chrysler for vehicle purchase and service because of the efficiency and warmth of the staff. They also have a roomy and clean waiting area. The new showroom is also worth exploring. I've brought friends to this place and they also purchased their vehicles here because of the great deals. More

Unprofessional The sales team, esp. the manager was unprofessional. They called me twice. The first time no one attended for 30 min. They apologized and called me ag The sales team, esp. the manager was unprofessional. They called me twice. The first time no one attended for 30 min. They apologized and called me again offering a good deal. But when I went back they retracted their deal and displayed an uprofessional attitude. Went to another Dodge dealer. Distinctly better service. Would not recommend this dealership to anyone. More

Excellent Service Islington Chrysler Jeep helped me locate a Jeep Altitude, which is difficult to find at any dealership, and we negotiated at a great price. Salesman R Islington Chrysler Jeep helped me locate a Jeep Altitude, which is difficult to find at any dealership, and we negotiated at a great price. Salesman Rob Valeri was very helpful from the fist day I met him, he helped tack down a Jeep Altitude and called me when it arrived, If you are looking for a great deal on a vehicle Rob is the guy and Islington Chrysler is the place. More

My new Jeep The dealership greets you and then lets you wander around the showroom without a sales consultant following your every move . I liked the low pressur The dealership greets you and then lets you wander around the showroom without a sales consultant following your every move . I liked the low pressure sales approach at the dealership . When I finally decided which vehicle I was interested in the sales consultant was professional , friendly and answered any questions I had . More

Had to chase them, but got a deal These guys are nice although quite disorganized. Had to chase sales manager (JJ) and when I finally just went in after unreturned calls, I got a diffe These guys are nice although quite disorganized. Had to chase sales manager (JJ) and when I finally just went in after unreturned calls, I got a different sales rep (Sue). All nice people but you wonder how they can sell cars when not very efficient. I made it easy for them as I knew the car I wanted and they happened to have one in stock...I suggest going to another Chrysler dealer to compare the prices. The business manager (Umer) was smug but not pushy...overall not a bad experience until I got home and noticed I didn't get a spare tire. Could've done without the sales pitch on Chrysler caring about the environment. LOL. Too funny. More

Buying New Car I new the car I wanted and chose it online from inventory, having test drove a similar model at another dealership. I would have bought at other deale I new the car I wanted and chose it online from inventory, having test drove a similar model at another dealership. I would have bought at other dealership but this particular model was not in stock there. They offered me a slightly better biweekly rate at other dealership, $5 less biweekly. Sue filled in the paperwork for me. She was extremely friendly, and efficient, very approachable. I would come to her again. Gabe Pinto was the business manager and I must say he is phenomenal!!!! He is welcoming, approachable, easy-going, funny and really knows what he is doing, very efficient as well. he made my experience all the better there, I really enjoyed meeting him, give him a raise!!!!! More

Great Team at Fiat Toronto West My experience with Fiat Toronto West has been exemplary on my purchase of a Fiat 500L. Highly recommend this dealership from sales to service. The fre My experience with Fiat Toronto West has been exemplary on my purchase of a Fiat 500L. Highly recommend this dealership from sales to service. The free coffees not bad too. Customer satisfaction is important to this great team. Keep it up! More

Excellent Service from Joe Pereira....Thank You!! This dealership was very nice to deal with from the beginning first impression to finalizing the purchase of my new Fiat Abarth!! I first met Joe Per This dealership was very nice to deal with from the beginning first impression to finalizing the purchase of my new Fiat Abarth!! I first met Joe Pereira at the auto show in Toronto....he spent a lot of time with me and was very patient with all of my questions in considering buying a new car....he was very friendly and professional throughout the entire experience at the dealership as well. The dealership itself is very clean and modern and I was impressed with the entire experience. Jordan P. was also attentive to the process and he too was very professional and curtious. When I picked up my new car, Joe went to the added effort to make sure everything was good with the car and he also set up the stereo and my bluetooth for me....the car was clean and all ready for me to drive off the lot. I was escorted around the dealership to meet service and maintenance dept and everyone was super friendly and seemed to enjoy their job. Thank you for the great experience!! More