Island Chevrolet Buick GMC

Boooked an appointment to have my emergency brake fixed. Was charged $87 for them to tell me that the cable was broken the exact reason I had told them and already knew. Then told me they don’t even know if Was charged $87 for them to tell me that the cable was broken the exact reason I had told them and already knew. Then told me they don’t even know if they can get the part. Just about the most useless visit I have ever had and I got charged for it. More

Worth the drive for excellent, friendly no pressure service. Ivan and Dziva were helpful and made the process of buying a vehicle a smooth process. service. Ivan and Dziva were helpful and made the process of buying a vehicle a smooth process. More

I took my car in for repairs. Kevin was very attentive on what I required done on my car. He keep me well informed on the progress of the repair and due to unforseen reason the c Kevin was very attentive on what I required done on my car. He keep me well informed on the progress of the repair and due to unforseen reason the car couldn't be completed so he set me up with a loaner. The following day I received a text that the car was done and when it was picked up the car was vacuumed and outside washed. Thanks Kevin More

Between where I live…. To this specific dealership, there are exactly 4 GM/GMC dealerships and 1hr 20 minutes of travel time each way. I have been to them all… and NON OF T To this specific dealership, there are exactly 4 GM/GMC dealerships and 1hr 20 minutes of travel time each way. I have been to them all… and NON OF THEM by far, match the professional, over the top customer service in the “service department”. I beg to find any dealership on the west coast -British Columbia that matches what this team can do and how they make a customer feel after getting their vehicle serviced. Their Service Manager - Shawn and his assistant Manager, should each be running their own dealerships. I hope the group corporate office understands and truly empowers career growth in this team @island GM (Duncan). If you’re ever in need for Honest, reliable, exemplary customer service for your old or new vehicle, you should book an appointment with this team. There are not enough words to express how much I appreciate them. I’ve lived and worked all over the world and had my vehicles serviced in each of those regions. They are an exemplary role model of what used to be the art of service in this sector. Thank you Island GM (Duncan) team and Manager - Shawn! More

Right from booking service for my car and picking it up, everyone was friendly and helpful. I wanted a shuttle and couldn’t wait until the one got back, so the second driver started earlier so he could drop everyone was friendly and helpful. I wanted a shuttle and couldn’t wait until the one got back, so the second driver started earlier so he could drop me off!!!! Great communication and service. More

Very helpful salesman- answered all my questions and had good suggestions. We’re not quite ready for the new truck but he was patient and really nice. Thanks so much good suggestions. We’re not quite ready for the new truck but he was patient and really nice. Thanks so much More

Dylan was great, very courteous and knowledgable and took the time to explain the process with us. took the time to explain the process with us. More

Efficient and timely service. Took care of all the issues that were presenting and suggested other important repairs. Took care of all the issues that were presenting and suggested other important repairs. More

Excellent service and a great group of people. There was no pressure to buy and I got a fair price for my trade in There was no pressure to buy and I got a fair price for my trade in More

Happy with the service. Friendly and knowledgeable staff. Very professional and helpful. I'm not writing anything more. I'm happy. Friendly and knowledgeable staff. Very professional and helpful. I'm not writing anything more. I'm happy. More