Island Chevrolet Buick GMC
Duncan, BC
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Service Department I had a horrible experience last visit at this dealership with Willi. This visit he more than made up for it. He was pleasant (even with my snarky att I had a horrible experience last visit at this dealership with Willi. This visit he more than made up for it. He was pleasant (even with my snarky attitude due to my last experience) and got my vehicle in and out efficiently. Service also noticed I had a rats nest (gross) under my hood beside my engine! Thankfully they removed it for me and made sure no damage had been done to my vehicle. Craig and Willi also arranged for my mother in laws flat tire to be changed free of charge. I can definitely say this was one of the nicest visits I've had at this dealership. Keep up the good work guys! More
Service I have disappointed since Peter has sold this dealership I have taken my car in for servicing to find out it wasn't ready for promised time at 1pm I s I have disappointed since Peter has sold this dealership I have taken my car in for servicing to find out it wasn't ready for promised time at 1pm I showed up at 2 and still not complete because a union meeting was called. Waiting another 20 mins for it to be complete and then another 30 mins to be washed as I go to find my car to get in it it hasn't even been washed. This is a joke. More
Great service on 6.5 diesel suburban Had a great service team work on a major problem with my suburban. We had to have it towed in and were pleased the service advisor stayed late to mak Had a great service team work on a major problem with my suburban. We had to have it towed in and were pleased the service advisor stayed late to make sure we could set up the work. They provided a new loaner, which helped as home was 70km away. Mechanic was excellent, started working on it immediately the next morning. Can say we have never had better or more caring service. More
Exceptional Service!!!! I had a bunch of issues I wanted looked at on my car, Dean Mcilroy got me in quickly and assured me my car would be in great hands. He is a very easy I had a bunch of issues I wanted looked at on my car, Dean Mcilroy got me in quickly and assured me my car would be in great hands. He is a very easy person to talk to and knowledgeable when explaining what would be done. I wish more dealerships had employees like this More
Be careful and don,t send your wife in alone. Something seems to have changed with this firm I have always had good service but now find that they are aggressively pushing extra items to run up th Something seems to have changed with this firm I have always had good service but now find that they are aggressively pushing extra items to run up the bill. I declined these items only to have them charge me $60 To check the brakes, More
Great dependable service. Even with a free oil change and check over ,the service and hospitality of Dean Mcilroy was exceptional,and my Silverado was also vacuumed and washed, Even with a free oil change and check over ,the service and hospitality of Dean Mcilroy was exceptional,and my Silverado was also vacuumed and washed, great job' More
top notch service I had an issue with my brakes, so I called Dean McIlroy to set up an appointment. .He got me in right away, kept me informed of the progress, was frie I had an issue with my brakes, so I called Dean McIlroy to set up an appointment. .He got me in right away, kept me informed of the progress, was friendly, and genuinely cared about getting my truck back on the road as soon as possible. He personally ensured that my brakes were good to go, and that my truck was safe to hit the road again. I was very satisfied with reception and the work done on my truck-wouldn't hesitate to tell friends and family to call Dean for their next Chev or GMC service. More
saved my holiday We had just parked our RV trailer at lake cowichan when my 03 duramax decided to quit.I had arranged a tow to baljet in Duncan where Willi Brech look We had just parked our RV trailer at lake cowichan when my 03 duramax decided to quit.I had arranged a tow to baljet in Duncan where Willi Brech looked after my situation.My truck was repaired ahead of schedule and the price was exactly what I was told.My truck was also washed and vaccumed out Very happy and satisfied More
Fantastic service I recently purchased a GMC Terrain, Kim Blom was my sales person and she was fantastic from the moment I stepped on to the lot until I drove off in my I recently purchased a GMC Terrain, Kim Blom was my sales person and she was fantastic from the moment I stepped on to the lot until I drove off in my new vehicle. Kim did a great job explaining the benefits of my new vehicle and Craig Hindle was fantastic with getting me the best price possible and Kim in the finance department was excellent getting me financing on a stat holiday. everyone I worked with was fantastic getting me in a new vehicle on a stat holiday!! More
Service guy was great 5 stars Dont want to be phoned weekly to trade my car in my Aveo it is paid for dont hound me sales department when I want to buy a new car I will come in... Dont want to be phoned weekly to trade my car in my Aveo it is paid for dont hound me sales department when I want to buy a new car I will come in...thank you More