Island Chevrolet Buick GMC

Emergency Cash, Friendly Staff, Great Customer Incentives. I was on a loan with my Sister for the previous vehicle that I had, which was a Ford Fusion 2014. There had been nothing wrong with this vehicle, but I was on a loan with my Sister for the previous vehicle that I had, which was a Ford Fusion 2014. There had been nothing wrong with this vehicle, but I needed to take my name off the loan with my sister and there had been complications. Island GM, and more specifically, Craig Sabourin called me up and said "we'll work something out and see what we can do for you,.." That had me excited, Originally I wanted to get cash back to cover a large expense. I was denied by the banks, Craig pushed and managed to get me enough funds to cover a good portion of the expense and free up some income so I could not only UPGRADE from the Ford Fusion 2014, I also managed to Finance this vehicle WITHOUT an attachment to a CO-SIGNOR!! My sister was free to apply for her NEW vehicle!! I got CASH, not the amount I applied for with the bank, but it was a DEFINITE help in my monthly expense!! Erica Webb was very helpful as well and very informative, she had gone over my extended warranty coverage and set up the payments to begin within a reasonable time frame. We breezed through the paperwork and managed to keep conversation light and friendly. A thoroughly pleasant experience. I also worked with Cory, but I do not see his name on here yet. Once he's been added, I'll gladly submit my review for him as well. All in All 5 Stars!! Best Dealership that I've dealt with so far, and this is my 3rd New vehicle. More

Sold me extended warranty that doesn't cover my truck Sold me extended warranty for my lifted truck that doesn't include the lift kit. They gave me the impression that my entire truck was covered, hence w Sold me extended warranty for my lifted truck that doesn't include the lift kit. They gave me the impression that my entire truck was covered, hence why I bought the extended warranty. Truck needs work because the lift is missing important part. Its been 3 weeks trying to deal with the General Manager on this. Never returns my phone calls or messages and he has been dishonest about how he's handling the situation. Very frustrated. Will be putting in a formal complaint to GM of Canada!! On positive note: Mike Cheema (parts and service) and Craig Hindle have been great in helping me out when they can. More

Very pleased with Darren and Team We are very please with Darren Charles and the friendly staff at Island Chevrolet Buick GMC. Darren was friendly, outgoing and helped us to find what We are very please with Darren Charles and the friendly staff at Island Chevrolet Buick GMC. Darren was friendly, outgoing and helped us to find what was going to suit us best with our budget and size that was required. More

Awesome! The best overall experience we have ever had in buying a vehicle. They were so nice, friendly, helpful, and not at all pushy about making the sale. The best overall experience we have ever had in buying a vehicle. They were so nice, friendly, helpful, and not at all pushy about making the sale. It felt so right! I could go on and on, but I won't. Really happy about it. More

Very pleased with Brian Pankratz & Dealership! If you are looking to buy a new or used vehicle, I highly recommend Brian Pankratz at Island Chevrolet Buick GMC in Duncan BC Canada! I've been lookin If you are looking to buy a new or used vehicle, I highly recommend Brian Pankratz at Island Chevrolet Buick GMC in Duncan BC Canada! I've been looking for a new car for over 3 years & test drove countless cars at too many Dealerships to count during my exhaustive search. I'm delighted to FINALLY find the right Salesperson (Brian Pankratz), Dealership (Island Chevrolet GMC & vehicle (2015 Chevy Trax) for me! All my preferences, questions & concerns were thoroughly addressed at every step of the way. If & when I'm ready to buy another car I will definitely go to them! Everyone at the Dealership was AMAZING! I'm thrilled with my new car, how they all helped me buy the car I really wanted & at a price I could afford. Thank you all! More

Superb dealership We hadn't been at a dealership for over 10 years , and were pleasantly surprised of the caring, courteous, friendly staff at Island GM. Helpful in ev We hadn't been at a dealership for over 10 years , and were pleasantly surprised of the caring, courteous, friendly staff at Island GM. Helpful in every way, they make u feel welcomed, Not pressured ! every detail has been thought out there, from viewing vehicles from covered golf-carts, to the cleanliness of their washrooms . We will certainly recommend all our family and friends to take a trip to Island GM. More

This place is amazing Great people, helped me with all my needs this is the second vehicle I bought off them, they brought my rates down as low as possible to accompany my Great people, helped me with all my needs this is the second vehicle I bought off them, they brought my rates down as low as possible to accompany my needs! More

Check Engine Light Issue Willi Brech and the service staff were excellent to deal with to resolve the problem. Very pleased with the service and the resolution to this problem Willi Brech and the service staff were excellent to deal with to resolve the problem. Very pleased with the service and the resolution to this problem. More

my new truck I am so happy with my new truck. Jon Spong was my salesman and went above and beyond to get me the diesel I always wanted. Moose was great also and ma I am so happy with my new truck. Jon Spong was my salesman and went above and beyond to get me the diesel I always wanted. Moose was great also and made sure I understood the warranties etc. and made the purchase smooth and easy. Ashley was great in helping me to understand how to use all the on star nav systems etc. that would have been much more difficult for me otherwise. These guys were all great and I cannot say enough good things. More