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Island Chevrolet Buick GMC
Duncan, BC
552 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 552 reviews
November 14, 2015
Very pleased with Brian Pankratz & Dealership! If you are looking to buy a new or used vehicle, I highly recommend Brian Pankratz at Island Chevrolet Buick GMC in Duncan BC Canada! I've been lookin If you are looking to buy a new or used vehicle, I highly recommend Brian Pankratz at Island Chevrolet Buick GMC in Duncan BC Canada! I've been looking for a new car for over 3 years & test drove countless cars at too many Dealerships to count during my exhaustive search. I'm delighted to FINALLY find the right Salesperson (Brian Pankratz), Dealership (Island Chevrolet GMC & vehicle (2015 Chevy Trax) for me! All my preferences, questions & concerns were thoroughly addressed at every step of the way. If & when I'm ready to buy another car I will definitely go to them! Everyone at the Dealership was AMAZING! I'm thrilled with my new car, how they all helped me buy the car I really wanted & at a price I could afford. Thank you all! More
by TerryDAndersen
Employees Worked With
Rob Muloin, Chris Parisien, Rob Eastman, Christine Janzen, Ashley Edgington, Kevin Toews, Brian Pankratz, Erica Webb
November 06, 2015
Superb dealership We hadn't been at a dealership for over 10 years , and were pleasantly surprised of the caring, courteous, friendly staff at Island GM. Helpful in ev We hadn't been at a dealership for over 10 years , and were pleasantly surprised of the caring, courteous, friendly staff at Island GM. Helpful in every way, they make u feel welcomed, Not pressured ! every detail has been thought out there, from viewing vehicles from covered golf-carts, to the cleanliness of their washrooms . We will certainly recommend all our family and friends to take a trip to Island GM. More
by theCurrysparksvillebeach
Employees Worked With
Rob Muloin
October 19, 2015
This place is amazing Great people, helped me with all my needs this is the second vehicle I bought off them, they brought my rates down as low as possible to accompany my Great people, helped me with all my needs this is the second vehicle I bought off them, they brought my rates down as low as possible to accompany my needs! More
by Kevin1111
Employees Worked With
Rob Muloin
October 17, 2015
Check Engine Light Issue Willi Brech and the service staff were excellent to deal with to resolve the problem. Very pleased with the service and the resolution to this problem Willi Brech and the service staff were excellent to deal with to resolve the problem. Very pleased with the service and the resolution to this problem. More
by mr.bill
Employees Worked With
John Steen, Kevin Toews, Willi Brech
October 13, 2015
my new truck I am so happy with my new truck. Jon Spong was my salesman and went above and beyond to get me the diesel I always wanted. Moose was great also and ma I am so happy with my new truck. Jon Spong was my salesman and went above and beyond to get me the diesel I always wanted. Moose was great also and made sure I understood the warranties etc. and made the purchase smooth and easy. Ashley was great in helping me to understand how to use all the on star nav systems etc. that would have been much more difficult for me otherwise. These guys were all great and I cannot say enough good things. More
by sierra
Employees Worked With
Jon Spong, Masood Abdul, Ashley Edgington
September 30, 2015
Poor customer relations We went in and dealt with Carson and Chris to apply for a newer vehicle. Put in the application with Chris and have never heard a word back from anybo We went in and dealt with Carson and Chris to apply for a newer vehicle. Put in the application with Chris and have never heard a word back from anybody. Called Carson and he said he wold get right back to me after talking to the business office. Nope still no call back 2 days later. Heard from Craig Sabourin and he explained the situation, but I still would have liked the personal touch of a phone call and not just messages through the internet. Satisfied for now. Update, as of now Not Satisfied. Craig Sabourin the GM promised a $50 gas card for my troubles and I guess since I didn't give them the high rating that they requested they decided they weren't even going to send the gas card. Haven't seen the gas card, no one has bothered to phone me and discuss anything, Very poor customer relations. More
by Rob
Employees Worked With
Carson Baillie, Dan Easton, Chris Parisien
September 21, 2015
new truck We stopped to inguire about a truck we saw on the lot but did not qualify for but with a little help the dealership (Rob and Darren) was able to find We stopped to inguire about a truck we saw on the lot but did not qualify for but with a little help the dealership (Rob and Darren) was able to find us a newer truck in the size we wanted and with appropriate financing. More
by George
Employees Worked With
Rob Eastman
September 16, 2015
LOVE MY NEW TRUCK I love my new truck 2015 GMC Darren Charles was my salesman and was great I would buy a vehicle from him again all the people at Island Chevrolet Buic I love my new truck 2015 GMC Darren Charles was my salesman and was great I would buy a vehicle from him again all the people at Island Chevrolet Buick GMC where great . More
by wahly
Employees Worked With
Masood Abdul, Kim MacLean
September 15, 2015
Worse place by far. Purchased a new car here and it's been nothing but a nightmare since. Once you sign the papers they don't care about you as a customer at all. Nothing Purchased a new car here and it's been nothing but a nightmare since. Once you sign the papers they don't care about you as a customer at all. Nothing but broken promises and lies. Try talking to them? Forget about it. They don't answer, they give you the run around, and don't call you back. Do yourself a favour and shop elsewhere. More
by SJBK
Employees Worked With
Brodie Harris, Rob Muloin, Erica Webb
August 31, 2015
loving my new 2015 Silverado!! This is my fourth new vehicle from Island Chev, always great customer service and they worked with me to find the right vech. And the right financing. This is my fourth new vehicle from Island Chev, always great customer service and they worked with me to find the right vech. And the right financing. Darren, Steve, Kim and Masood a big thank you. From a Happy Island Chev Customer. More
by parkinglot10
Employees Worked With
Steve Aydon, Masood Abdul, Kim MacLean
