Island Chevrolet Buick GMC
Duncan, BC
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Great people, superb service it is my 3rd truck purchased at island gm, they will always accommodate your needs and find the right vehicle for you. the service is excellent and th it is my 3rd truck purchased at island gm, they will always accommodate your needs and find the right vehicle for you. the service is excellent and the atmosphere is always happy. More
Pleasant surprise! Service on my GMC Terrain was overdue and the car needed more than a cheap and simple oil change. This vehicle is my livelihood and often inspected by Service on my GMC Terrain was overdue and the car needed more than a cheap and simple oil change. This vehicle is my livelihood and often inspected by the folks who contract my services, so keeping it in good running condition is not optional. Willi searched my file and found a credit, making it so much easier to get more of the needed maintenance work done than I thought. I am impressed with Willi's diligence, he was very friendly without being patronizing, and it did not feel as though he was trying to up-sell me. Thank you Willi for a painless service experience, and Island Chevrolet Buick GMC, for a very organized operation. All my best, ~Marcela. More
service second too none took 2 phone calls - car was in shop -up on hoist -front cowling under bumper was repaired-car was returned to me in about 1 hour-just time for a co took 2 phone calls - car was in shop -up on hoist -front cowling under bumper was repaired-car was returned to me in about 1 hour-just time for a coffee. More
in and of service in a flash. I was in and out no charge for a small problem while traveling down the island. Service was excellent. A quick look and like magic we were on our wa I was in and out no charge for a small problem while traveling down the island. Service was excellent. A quick look and like magic we were on our way. More
Service Center Experience Had many issues with a car I bought a few years ago. I had Visited the service center numerous times and dealt with Neil Burton. He was always extrem Had many issues with a car I bought a few years ago. I had Visited the service center numerous times and dealt with Neil Burton. He was always extremely nice and diligent. the issues with my car were fixed. I had a great experience with him and was so happy that he took the time and care to help me. He was a pleasure to deal with and I would highly recommended him :) he is great and very nice! More
Service was poor. The Service Manager was rude and did not provide required services. We had gone in for a scheduled maintenance, which included a free wash and va The Service Manager was rude and did not provide required services. We had gone in for a scheduled maintenance, which included a free wash and vacuum of the vehicle. The maintenance included a multi point inspection which was completed, but had been instructed to come back in 1 and half hours due to the process taking this long, for vacuuming and washing. This was not done, the shuttle driver had been trying to work with Kevin Toews, who had not responded when asked if he should come and pick us up. This wouldn't be bad, considering they were busy, but this isn't the first instance of this happening to us, I will be requesting different service advisor on our next visit. More
Car buying experience Christine was very helpful and felt at ease during the whole purchasing process. I would certainly come back in the future for my vehicle needs. Christine was very helpful and felt at ease during the whole purchasing process. I would certainly come back in the future for my vehicle needs. More
awesome Christine was the perfect person for us to deal with. . Made us feel at ease and was an advocate for us. Did not feel stressed at all. Christine was p Christine was the perfect person for us to deal with. . Made us feel at ease and was an advocate for us. Did not feel stressed at all. Christine was professional and friendly and made us feel at ease. Christine was there from start to finish. Would definitely recommend her to friends and family as she made this an awesome experience for us. Went above and beyond to make sure we were satisfied. More
Neil Burton & Ashley Edgington REALLY HELPED me today THANKS Thought my new Chevy Trax (that I LOVE) had a slight engine knock so took it to Neil Burton who told me it was simply the fuel injection. He kindly co Thought my new Chevy Trax (that I LOVE) had a slight engine knock so took it to Neil Burton who told me it was simply the fuel injection. He kindly corrected the air pressure in my tires, then referred me to Ashley Edgington who masterfully connected my cell phone to my car & Onstar, before the FREE 6 month expiry was due. What a GREAT team of people that work at Island Chevrolet Buick GMC! I appreciate everything they do to help customers. More
Brake service My service advisor was Neil Burton and I was very pleased when he pointed out that my brake job was not as extreme as expected. My service advisor was Neil Burton and I was very pleased when he pointed out that my brake job was not as extreme as expected. More