Island Chevrolet Buick GMC

Top Notch!! I came in for an appointment to have a recall looked after and to my surprise....I probably wrote down the wrong day! Neil was awesome and made sure I came in for an appointment to have a recall looked after and to my surprise....I probably wrote down the wrong day! Neil was awesome and made sure that everything was looked after... not only did my truck receive the needed update but also an oil change due in a few weeks! I'm ahead of the game! I just couldn't ask for better service!!! More

Awesome coustomer service!!! Top Notch We worked with Blaine Cooper in the purchase of our new 2016 Chevy Silverado. He went above and beyond in making our truck they why we wanted. They go We worked with Blaine Cooper in the purchase of our new 2016 Chevy Silverado. He went above and beyond in making our truck they why we wanted. They got us a awesome interest rate and low monthly payments. Couldn't be happier. More

Great Service I took my Ford Escape into the Island Chevrolet Buick GMC for servicing, as our past experience with their mechanic, Brian, has given us a high level I took my Ford Escape into the Island Chevrolet Buick GMC for servicing, as our past experience with their mechanic, Brian, has given us a high level of trust in repairing any of our vehicles, no matter what the make. I felt confident that Brian would only recommend the necessary services and that he would do a good job on the necessary repairs. The dealership provided me with transport to and from home (which not all dealerships do) with very personable drivers, in a timely manner. They washed my vehicle and after the servicing, they provided me with a printout outlining all of the findings in the vehicle inspection, recommended actions and repairs done, which was very helpful to me. And bonus of all bonuses, I was able to redeem my points from their rewards program, thus lowering my bill! Thanks to Brian and all of the service guys for so patiently answering my questions and great service! More

Got what I wanted with zero hassle. Mike and his team got me into the exact vehicle I wanted in four hours start to finish. Even stayed late to help me get everything done and back onto Mike and his team got me into the exact vehicle I wanted in four hours start to finish. Even stayed late to help me get everything done and back onto a ferry so I could get home to my family with a much needed suv in record time. After reviewing all the dealerships I found IslandGM to have the best service offered to the smaller islands. I can't say enough good things about them. More

Top-notch service even in the face of adversity We purchased our 2016 GMC Sierra in August 2016; we could not have been happier with the purchase price of our new vehicle, the value of our trade-in, We purchased our 2016 GMC Sierra in August 2016; we could not have been happier with the purchase price of our new vehicle, the value of our trade-in, the work the team did to get us the best interest rate on our financing and the extras we had worked in to our deal. It was beyond perfect; we'll be back in 2-4 years for our third and final upgrade to a Denali :-) !! We had the service department install some extra options worked in to our deal in the month after we purchased the truck. Neil, Willi and Kim provide absolute top-notch service; all three communicate pleasantly and promptly. Neil encourages the customer to share how they're feeling at each stage of the service experience-good or bad, in person or over the phone-so that he knows both the things that are running smoothly and those that aren't so he then knows what to fix. And fix it he does! If any aspect of the experience is negative, Neil and Willi work to ensure that you leave satisfied! While our truck was in, they even had the techs do a recall that had just come out-perfect! I can't say that the service department is a completely well-oiled machine; there were some long waits and issues that required us to return for work done but it was random things beyond the control of anyone. The thing I must stress is that if there are any glitches for any reason, the team will ensure you are content while waiting and that you leave happy. -Laura Kline and Noel Hovey More

Always Thorough Neil is always the ultimate professional, very thorough and always listens to your concerns, does not assume. He keeps me updated and is exceptional a Neil is always the ultimate professional, very thorough and always listens to your concerns, does not assume. He keeps me updated and is exceptional at explaining things. I also want to give a hats off to Dean as service manager who is always approachable for any concerns and to Steve another pure professional in sales who I would highly recommend to anyone wanting to purchase a vehicle. More

Bad experience with this Dealership, I put a Deposit on a Clean used vehicle to hold while I was getting my financing in order. I thought I had a deal in place and needed a few days grace I put a Deposit on a Clean used vehicle to hold while I was getting my financing in order. I thought I had a deal in place and needed a few days grace. The Sales Manager allowed it to be sold "ONE DAY" before I was coming to close the Deal!! I'm sure a Dealership this large could survive one day without screwing a Repeat customer over and selling it without letting me know!!! I was given my Deposit back "AFTER" they already sold it..... Really?? I think this is very poor Customer service and a "Bad Call" to do that to a customer. I gave a 1 star Rating only because the other Staff is good to Deal with and Respectful. I will be sure to tell all my Friends and my 200+workmates of how I was treated and to also avoid dealing there in the Future!! More

Above and beyond. I bought a truck from Island Gm two years ago. Since then I have had nothing but first class service. The service department is open early on Saturday I bought a truck from Island Gm two years ago. Since then I have had nothing but first class service. The service department is open early on Saturdays so I have never had to take time off work to get my truck serviced. This is very much appreciated. The staff in the service department are the best. Neil really went out of his way for me today and Willie has on other occasions . Work is always done with friendly professional efficiency, the truck is always washed and vacuumed. The Manager Craig Sabourin must have great leadership skills as it shows in his team. I would recommend Island GM to anyone. My next new vehicle will come from Island GM. My thanks to all who work there! Rod Sharpe More

Another satisfied customer We visited Island GM after some poor experiences at other dealerships on a Sunday afternoon. We were greeted by Christine and she was amazing. She was We visited Island GM after some poor experiences at other dealerships on a Sunday afternoon. We were greeted by Christine and she was amazing. She was straight forward, easy to deal with and answered all of our questions with knowledge and a smile. She made sure we got the vehicle that we wanted and that we were not settling and not once did we feel pressured. I would highly recommend Christine and Island GM to anybody searching for a new vehicle. More

Bad sevice On two occasions 2016/07/16 and 2016/08/18 I had regular service on my 2009 Chev. Aveo when I finally got my car it had not been washed, on second vi On two occasions 2016/07/16 and 2016/08/18 I had regular service on my 2009 Chev. Aveo when I finally got my car it had not been washed, on second visit I paid for bronze detail it was not done nor washed. The salesman Rick Ellis could not of been nicer, got my refund and thought to write and tell you about this in order to fix problem, also long waits for pickup. Thank-you G. Howson. More