Island Chevrolet Buick GMC
Duncan, BC
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Customer sales Steve Aydon was absolutely amazing! He assisted my daughter through her "first" financing process with ease. She now has a beautiful car with an affor Steve Aydon was absolutely amazing! He assisted my daughter through her "first" financing process with ease. She now has a beautiful car with an affordable payment. Thanks Steve! Definitely recommending you to everyone ! More
Lied To, Bribbed and Crappy Service So just want to start with this guy has now lied to me not once but twice and attempt to pressure me into a ton of work my car didn't need. After an o So just want to start with this guy has now lied to me not once but twice and attempt to pressure me into a ton of work my car didn't need. After an oil change he tried to bribe me into giving them a great review and if I did I would get a $50 gas card. So I went along just to see if I would get my gas card and nope! Lie 1. On another incident I took my car into have it inspected because it was making a funny sound. They told me it was the serpentine belt needed to be replaced. After speaking with a couple people I decided to get a second opinion. I had two mechanics go over my car from a local shop, they could not find a single issue with the car and the belt was completely fine. Strike two. On another occasion this employee tried to pressure me into getting almost $800 worth of work done on my car and when I wouldn't authorise it he got very nasty and started lecturing me about money and how cars cost money and I shouldn't have gotten one if I couldn't afford it. This was shortly after being injured on the job, being rejected by WCB and having my income cut down to 55% and dealing with a huge amount of crap. So no one thinks their going to get hurt and loose their job... Strike 3. DO NOT USE THEM THEY LIE AND OVER CHARGE BY A HUGE AMOUNT TOO BTW. I was quoted over $100 less for the work they wanted to do on my car at the other place before I found out there was nothing wrong with my car. More
Kudos to Neil Burton Service Advisor ---Ray and Mary We have known Neil a very long time from Baljet now Island GM. He has always shown his professionalism and treats his customers very well . Always a We have known Neil a very long time from Baljet now Island GM. He has always shown his professionalism and treats his customers very well . Always a Good Morning and a Happy Face to greet you. . Comes to work polished and has a wicked sense of humour which is very important for any sales person who is dealing with the public. We truly appreciate dealing with him. This review speaks volume whenever he serves us. Thank you Neil and the many years of service you have given us .We would definitely recommend you. More
Great guy , very good guy to deal with Called the night before looking for a truck & was out the door the next day with the keys in my hand & rob put me exactly within my budget & gave me e Called the night before looking for a truck & was out the door the next day with the keys in my hand & rob put me exactly within my budget & gave me everything I asked for ! Highly recommend him & will definitely go back in the future More
Excellent service Brought my car in for a recall service, Neil Burton was wonderful. I had fast friendly service . I would recommend asking for Neil if you take your ca Brought my car in for a recall service, Neil Burton was wonderful. I had fast friendly service . I would recommend asking for Neil if you take your car in he is very personable and listens to what you need. More
Stressless and helpful Sales staff was very helpful, thorough and considerate. The service staff, from past experience, are excellent and one of the reasons I chose this de Sales staff was very helpful, thorough and considerate. The service staff, from past experience, are excellent and one of the reasons I chose this dealership. More
Great Customer Service My husband and I were in the market for a new truck. We were very specific on what we wanted, and the budget we were comfortable with. Rob went out of My husband and I were in the market for a new truck. We were very specific on what we wanted, and the budget we were comfortable with. Rob went out of his way to ensure we got exactly what we were looking for. After test driving a couple trucks we decided to wait as what we were looking for did not seem to be available for us at that time. After letting things go, we got a message from Rob with our exact truck we wanted. Budget met our needs, interior was spotless, had all the features we wanted, was the perfect cab and box size, and was the color we wanted to boot! Huge thank-you to Rob, and the staff at Island GM for helping with our purchase. More
Quick of ordering parts for my car My engine light came on, went to see Neil, Neil ordered in the parts, not even a week later got a phone call saying my parts for my car was in and got My engine light came on, went to see Neil, Neil ordered in the parts, not even a week later got a phone call saying my parts for my car was in and got my car fixed the next day. Brain Bellis is awesome to, purchased my car off of him a year ago and he always checks up on me, asking how my car is doing and if im still happy with it!! More
Island Chevrolet Buick GMC . I felt confident that Brian would only recommend the necessary services and that he would do a good job on the necessary repairs . good good good . I felt confident that Brian would only recommend the necessary services and that he would do a good job on the necessary repairs . good good good More
top notch We visited Island GM after some poor experiences at other dealerships on a Sunday afternoon. We were greeted by Christine and she was amazing. She was We visited Island GM after some poor experiences at other dealerships on a Sunday afternoon. We were greeted by Christine and she was amazing. She was straight forward, easy to deal with and answered all of our questions with knowledge and a smile. More