Island Chevrolet Buick GMC

Tire and Key FOB replacement Willi was friendly courteous and very informative, the tire was under warranty and had to be ordered in to replace it. Willi kept me informed as to th Willi was friendly courteous and very informative, the tire was under warranty and had to be ordered in to replace it. Willi kept me informed as to the shipping arrival time so I could have the work done. Over all I was very pleased with my experience in the service bay. More

Engine Service Code - PVC Leak from Front Timing Cover Willi really hustled to get my car done quickly. Repairs fixed the problem and my Cruze is running fine again. Great service! My recommendation w Willi really hustled to get my car done quickly. Repairs fixed the problem and my Cruze is running fine again. Great service! My recommendation would be to have more access to courtesy cars instead of rentals. I will definitely use Island Chev again. More

I had a scratch repaired & my vehicle serviced I was met in the service bay as soon as pulled in by Neil Burton. He asked what I was in for & when I explained it was for the scratch that was being I was met in the service bay as soon as pulled in by Neil Burton. He asked what I was in for & when I explained it was for the scratch that was being repaired on my new Buick enclave. He remembered who I was & the scratch from mid september when we had bought the vehicle. I also asked if there was any possibility to have a service done even though I didn't have an appointment for one. He said they would definetely get it done ASAP. Neil is very curtious any time I have talked with him, and he knows his job very well. Dan G. More

Kevin Toews goes the extra mile Kevin understands the customer dealer relationship. I have received exemplary service in all regards nice to deal with representative that genuinely Kevin understands the customer dealer relationship. I have received exemplary service in all regards nice to deal with representative that genuinely cares about customer satisfaction. More

Neil Burton, Very Professional Neil Burton, is the man to go to in the well run service department at Island Chev. He is personable, efficient in every way, obviously he knows this Neil Burton, is the man to go to in the well run service department at Island Chev. He is personable, efficient in every way, obviously he knows this business better than anyone we have dealt with at any other service dealership to date. He anticipates your requirements even before you have asked. I say give him a raise so no one steals him away! More

Neil Burton goes above and beyond! Love this dealership. Neil Burton excels in customer service going above and beyond making sure all details are handled for before I arrive, during, a Love this dealership. Neil Burton excels in customer service going above and beyond making sure all details are handled for before I arrive, during, and after. It's that little extra that makes all the difference. Thanks again. Lorhainne More

5 star dealership Great people so helfull made buy a new truck to easy. Totally looked after every last detail and had me on my way in a new truck in very little time Great people so helfull made buy a new truck to easy. Totally looked after every last detail and had me on my way in a new truck in very little time More

Neil Burton: He represents what exemplary customer service Neil Burton: Neil represents what customer service and care REALLY is all about and what it REALLY means. He is knowledgeable, incredibly forthright, Neil Burton: Neil represents what customer service and care REALLY is all about and what it REALLY means. He is knowledgeable, incredibly forthright, and his type of professionalism is a reason why customers would continue going to Island GM. In addition, customers remember their experience in dealing with a first rate service representative, when the time comes to purchase a vehicle. Neil, YOU are a CLASS Act! Steve and Myla Frankel (Truck Owners, AND EXTREMELY happy customers) Jacob Frankel ( Chevy Cavalier Owner, Ditto, as my parents stated) Thetis Island,BC More

Service Center Review Neil Burton always goes "above and beyond" what is required from a Service Advisor! I have had a number of new GM vehicles and other makes for that m Neil Burton always goes "above and beyond" what is required from a Service Advisor! I have had a number of new GM vehicles and other makes for that matter, in my life, and I have found that Neil Burton has been the best, most knowlegeable, most friendly and most accommodating service advisor everr (emphasis added!). I highly recommend Island GM service center and specifically Neil Burton! More

Neil gets it done! Came in today looking for some answers as to why we did not have a lug nut key in our truck.Getting a flat tire you kind of need one,anyway Neil resol Came in today looking for some answers as to why we did not have a lug nut key in our truck.Getting a flat tire you kind of need one,anyway Neil resolved it for us ,took our truck in right away had them replaced! We also had paint issues with our 2016 canyon when we bought it in April and every time we dealt with Neil he was very prompt in getting us what we needed!Great guy! More