
Island Chevrolet Buick GMC
Duncan, BC
Filter Reviews by Keyword
By Type
Showing 692 reviews
Awesome Mike made buying my first new car a great experience. He was super helpful in finding exactly what I was looking for. Will definitely be buying from h Mike made buying my first new car a great experience. He was super helpful in finding exactly what I was looking for. Will definitely be buying from him again in the future. More
Friendly Everyone was very helpful and friendly. I didn't feel pressured to buy a car which was nice. Would recommend this dealership as I had a good experienc Everyone was very helpful and friendly. I didn't feel pressured to buy a car which was nice. Would recommend this dealership as I had a good experience and am able to get assistance whenever I need it. More
buying my new car frank was very understanding of our needs he said the car we turned in was the cleanest he had ever seen.frank helped by showing us a car we could r frank was very understanding of our needs he said the car we turned in was the cleanest he had ever seen.frank helped by showing us a car we could retire in. More
Awesome experience Great service would recommend family and friends to dealership .Staff was friendly and went above and beyond for me .Gave me a great trade in value Great service would recommend family and friends to dealership .Staff was friendly and went above and beyond for me .Gave me a great trade in value on my truck and great price on new truck . More
my review very knowledgable explained the features of my vehicle so i could understand them easily she was polite helpful with all my questions worked hard to p very knowledgable explained the features of my vehicle so i could understand them easily she was polite helpful with all my questions worked hard to put my deal together. More
sales review Was absolutely impressed with Mikes knowledge of the Chevrolet Pick-up and it capabilities He walked me through the truck and its features making sur Was absolutely impressed with Mikes knowledge of the Chevrolet Pick-up and it capabilities He walked me through the truck and its features making sure I knew everything about the truck. He was outgoing and friendly, very easy to talk too. Enjoyed meeting him. Enjoyed my time With Alexia while doing the paperwork for the sale, very friendly and professional. More
What a pleasant surprise The way service departments has changed, I have owned my vehicles such as Fords, Chev’s, Volkswagen, to BMW’s and this is the first time in my 64 year The way service departments has changed, I have owned my vehicles such as Fords, Chev’s, Volkswagen, to BMW’s and this is the first time in my 64 years that the service department of any seller has on 4 occasions now maintained a rare service level. Island Chevrolet, Buick, GMC takes first place in proficient, courteous, prompt customer care service. Thank You. This is a great way to start a day. Well Done Folks. # 1 - Service More
Oil Change The oil change was done very quickly, hardly any wait. The staff, Neil, Shannon and Chris were very courteous. Thank you for the great service. The oil change was done very quickly, hardly any wait. The staff, Neil, Shannon and Chris were very courteous. Thank you for the great service. More
Purchasing a new Buick Envision My wife and I recently purchased a new Buick Envision through Jackie and she made the whole process seamless. Her friendly no pressure attitude is ref My wife and I recently purchased a new Buick Envision through Jackie and she made the whole process seamless. Her friendly no pressure attitude is refreshing and everyone we met at the dealership were helpful and friendly. I would not hesitate to recommend Jackie and the dealership for excellent customer service and follow up. More
Disappointing I heard that you helped people who don't have the best credit. I heard of a few who had been able to buy from you with bad credit. I sent in all I heard that you helped people who don't have the best credit. I heard of a few who had been able to buy from you with bad credit. I sent in all my paper work and was told by Shannon that I was approved and to come look at vehicles. Then I heard nothing for about a week, so emailed Mike Hearn again and was told that they could not help me and needed some further proof of income, none of which was mentioned to me. So I kept asking how come I was told I'm approved and then hear nothing. I understand if I didn't get approved, I was just trying my luck, but I don't think it was very nice to leave me hanging and have no contact at all. Not typical sales people actions. Anyway, I was really disappointed as I thought you would give me a chance. Not the kind of customer service I recommend. More