Island Chevrolet Buick GMC
Duncan, BC
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Dependable Service The Service Department gave me a last minute appointment to repair my car's rear light as I was to leave for Vancouver the following morning. Thank y The Service Department gave me a last minute appointment to repair my car's rear light as I was to leave for Vancouver the following morning. Thank you Neil for your quick, efficient service. It's always a pleasure to deal with this service department from the people that set up the appointments, letting me know of any specials that are being offered, if pertinent to my car's needs, to the courteousness and reliable service shown to me by the Service Advisors. More
Same great personalized service Neil and Steve never fail Always a great experience.They make sure getting my service done is efficient timely and make me most welcome . Would reco Neil and Steve never fail Always a great experience.They make sure getting my service done is efficient timely and make me most welcome . Would recommend them to all my friends ... Thanks again More
Great Experience Thanks to Mike Hearn and the team at Island GM. If you're looking for a pleasant, low pressure buying environment, this is the place! Thanks to Mike Hearn and the team at Island GM. If you're looking for a pleasant, low pressure buying environment, this is the place! More
Warranty Service on old Saturn Vue and booking Chev service Another great recent experience at this dealership. When I started going here a few years ago when I purchased my 2013 Chev Silverado SLT I was not i Another great recent experience at this dealership. When I started going here a few years ago when I purchased my 2013 Chev Silverado SLT I was not impressed. The employee I dealt with would not get back to me. I had only been given one set of keys originally and it took two weeks to get the second set. Over the last year I have noticed a dramatic improvement in relation to the service and response of the staff. Darryl was friendly, courteous, and ensured that not only was my older Saturn Vue warranty work completed well (with a vacuum and wash), but also ensured my 2013 Chev pick-up servicing was up to date and an appointment arranged the following week for servicing. Very impressed with this young employee. Good work Island GM. You need more of this representation. Regards, Mike Fox More
Great service Been going to the dealership for years now. Always had great service from the then in every dept . dealt with Darryl Downey in service today, super h Been going to the dealership for years now. Always had great service from the then in every dept . dealt with Darryl Downey in service today, super helpful and nice to deal with , would recommend him to anyone needing work done. More
Outstanding service! Excellent overall care by the staff at Island GM this past month with repair of my Sonic. Outstanding support from Darryl Downey ( you are awesome) an Excellent overall care by the staff at Island GM this past month with repair of my Sonic. Outstanding support from Darryl Downey ( you are awesome) and Neil Burton! The staff at Island GM are all 100 percent amazing! I am a very happy customer and I highly recommend this dealership! Thank you! More
Purchase of a new 2017 GMC Truck My wife and I recently had the pleasure of purchasing a new GMC 1500 truck with Island GMC. Allan Graham made the whole experience a true pleasure! My wife and I recently had the pleasure of purchasing a new GMC 1500 truck with Island GMC. Allan Graham made the whole experience a true pleasure! His knowledge of the options, details and specifics of various vehicles; along with an informal (and humorous!) presentation style made this vehicle shopping experience a joy. Allan was not afraid to say when he was unsure of something when I raised a question and always made it a point to ensure he found out the answers and closed the loop by then offering me full explanations. Allan was exceptionally patient in ensuring he understood exactly what we were looking for in a vehicle and then worked with Masood to ensure we got exactly what we wanted! Over the course of a couple of dozen hours across several days, Allan always made committed time and effort to fit our schedule and shopping opportunity. On three separate occasions we were at the dealership long after closing time finalizing the details on our vehicle purchase! The dealership ensured we got all the options we requested and then brought in the exact vehicle we wanted for us. We were away and unable to pick up the vehicle when it arrived, but Allan sent us a video with a great song and dance routine that walked us around and through our new vehicle so that we could visually see what we actually bought! Great job!!!! There were a few details and blemishes that we noticed when we received the vehicle but Allan, Masood and Kimberley looked after every item without hesitation! And smiles as well!! I can honestly say, this has been the best over-all vehicle purchase and supporting service experience that I have yet received from a vehicle dealership! Great work everybody! Thanks for everything! More
Good,friendly service Kevin is usually the service person I've dealt with. He is thorough and explains things well. It's a friendly environment and I feel I can ask questio Kevin is usually the service person I've dealt with. He is thorough and explains things well. It's a friendly environment and I feel I can ask questions easily. I feel he values the customers time. More
Sales Experience Kevin Forseth was very professional and guided us into the vehicle we wanted to get. He was very thorough in showing all features of the truck. I woul Kevin Forseth was very professional and guided us into the vehicle we wanted to get. He was very thorough in showing all features of the truck. I would recommend anyone to go see him. More
Great experience Everyone was very helpful and very determined to help. Excellent staff and managers. They work very hard to keep you happy and maintain a great costum Everyone was very helpful and very determined to help. Excellent staff and managers. They work very hard to keep you happy and maintain a great costumer relationship. More