Island Chevrolet Buick GMC

Service and support after purchase I purchased my new truck approximately 8 weeks ago from Island GMC. Since then, I have had a few questions and a couple of small details that needed I purchased my new truck approximately 8 weeks ago from Island GMC. Since then, I have had a few questions and a couple of small details that needed to be looked after. Allan has always made himself available and has shown great patience in answering my questions and supporting my concerns. I now find I have a couple of small details to be looked after. An easy discussion with Allan and some clarifications with Massod and things look like they are being well taken care of !! I have my first service Appointment in June (6K on the new wheels already!) To this point in time, the service department has been very supportive. I'll have more insight after the actual visit! As a customer, It is a great feeling to be shown a sense of value and appreciation - as much for the vehicle sale as it is for the service and support offered after the fact. My thanks to all! More

Great Service I have been dealing with Darryl in service for my elderly Impala, I cannot say enough about how well I was treated by Darryl. He is informative, heplf I have been dealing with Darryl in service for my elderly Impala, I cannot say enough about how well I was treated by Darryl. He is informative, heplful and does not talk down to senior ladies which in itself deserves 5 stars. Thank you Darryl. More

First car purchased at a dealership It was good. First time ever buying a car from a dealership. I hope it works out for me. A lot of people said to be careful. Hope I've picked a good o It was good. First time ever buying a car from a dealership. I hope it works out for me. A lot of people said to be careful. Hope I've picked a good one. More

Incredibly Awesome Experience. I had been looking at different dealerships on line for about a month. Not seriously really, as I had no money and no money to put down on a car and o I had been looking at different dealerships on line for about a month. Not seriously really, as I had no money and no money to put down on a car and only my car to trade in. Didn't really expect anything. Well right from Melanie, the girl who popped up in the right hand corner of my computer screen and said. "Hi. How may I assist you today?" To Cody sales, Terry sales, Rob in finance as well as the rest of the team, I was treated like I was part of that team. Every time one of them talked, things just got better. I left the dealership in tears and behind the drivers seat of my brand new 2017 EQUINOX !! I couldn't believe it. I would recommend Island GM to anyone. Thanks so much to the entire team. You guys rock. More

Vance Ridsdale We arrived with a very small idea .after we told Vance an idea of what we wanted,within five minutes he found us what we were looking for.Five stars a We arrived with a very small idea .after we told Vance an idea of what we wanted,within five minutes he found us what we were looking for.Five stars all the way. Thanks man!!! More

Buick Encore Greatest service I have ever received at a dealership. Masood is so attentive and detail oriented. He was able to find a great vehicle well within ou Greatest service I have ever received at a dealership. Masood is so attentive and detail oriented. He was able to find a great vehicle well within our budget and more than what we were looking for. Thanks so much to the entire team over at Island GM. More

Excellent! Cody was very helpful and attentive to my needs, which made my first time buying a vehicle fun! Would definitely recommend him to anyone, Thanks Cody! Cody was very helpful and attentive to my needs, which made my first time buying a vehicle fun! Would definitely recommend him to anyone, Thanks Cody! More

Terrible Beware! I bought a 2011 gmc 2500, was told the truck went through thorough inspection and they replaced the exhaust manifold gasket and did a transm Beware! I bought a 2011 gmc 2500, was told the truck went through thorough inspection and they replaced the exhaust manifold gasket and did a transmission flush. Drove off the lot and found the hood was loose, the manual shifter stopped working and there was a significant amount of moisture in the headlight. 1500km later check engine light came on, took to another gm dealership and asked them to do a full inspection. They found exhaust manifold is leaking, transmission needs flushing, power steering box leaking, front crank seal leaking and truck undercarriage and rotors caked in mud. Talked with general sales manager "moose" who said all mechanics will say different things.... even though it was another gm dealership. Dan Easton was another salesman I dealt with...he seemed understanding at first and admitted that a mistake may have been made but then said "we don't take losses" . I never did hear back from James (who had sold us the truck)...apparently he doesn't work there anymore. Also found my rear bumper out of alignment, went to check and found 3 of the 4 main bolts were missing...... they also promised a manual which never showed up. Tried getting a hold of Steve Munro the general sales manager over 6 times leaving messages and never once got a call back. Dealing with gm Canada now, as this dealership is poorly run and once you leave that lot your nothing to them. Can only hope no one else has to go through this. Worst customer service I've ever had and not what I expected when choosing a well known island dealership. More

Hardest working sales rep i've met Vance , Rob and Moose did everything they could to get us our dream vehicle. We'll recommend anyone looking for a new vehicle. We're extremely happy w Vance , Rob and Moose did everything they could to get us our dream vehicle. We'll recommend anyone looking for a new vehicle. We're extremely happy with Island GM. Thanks to you all More

Excellent service/ Absolute pleasure to do business with This is the 3rd time we have traded in our previous vehicle and purchased new; so we are familiar with the ins and outs and have had lots of experienc This is the 3rd time we have traded in our previous vehicle and purchased new; so we are familiar with the ins and outs and have had lots of experience with salesmen previously. Ranjit hands down was the most professional, polite, relaxed, patient and accommodating salesman we have ever had the pleasure doing business with. Ranj spent the majority of his Saturday, following us around the lot as we slowly went through the options one by one and listening to what we were looking for. He never once made us feel pressured or that we indecisive. He was very attentive to our needs. We waited a week for our new vehicle as we had some upgrades added. Ranj went above and beyond keeping us up to date with the progress via texts and even took a couple of videos for us on our new truck, which we thought was just awesome. We would and have recommend Ranj to family and friends. Fabulous service! Thanks again for everything Ranj. We absolutely love our new 2017 GMC Sierra Elevation :) More