
Island Chevrolet Buick GMC
Duncan, BC
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Thank you Ivan! Super happy with the SUV! Thank you again Ivan. I would recommend people to come see him. He was kind and helpful. Very patient. He played with my son Super happy with the SUV! Thank you again Ivan. I would recommend people to come see him. He was kind and helpful. Very patient. He played with my son while I was doing the paper work. More
Amazing trucknand service Jim, Terry and Lexi were a dream team. They collectively created a 5-star performance in our minds. From their flexibility to Cowboy Jim hand deliveri Jim, Terry and Lexi were a dream team. They collectively created a 5-star performance in our minds. From their flexibility to Cowboy Jim hand delivering the truck (8 hour day) to us in the Okanagan. Terry even found us a very competitive trade in offer within 24 hours. Seamless. To boot, The truck was even better than we had first imagined! Island GM will be getting our next business. More
Worst experience with a dealer service department yet Truck was there for almost 2 weeks for a warranty repair that other dealerships/mechanics tell me should've been 2-3 days. At first I was told no loa Truck was there for almost 2 weeks for a warranty repair that other dealerships/mechanics tell me should've been 2-3 days. At first I was told no loaner/rental vehicle was available. Near the end a comment was made after I complained about the third delay....."oh I probably could've got you a rental vehicle covered under warranty" I will never be back to this dealer for any work. I'd sooner pay double the towing bill. When my truck broke down it had a full tank of fuel...upon pickup it was completely empty. Yes I understand it was a fuel related issue, but why should the customer be out of pocket $150 for a faulty GM part on a fairly new vehicle. More
Truck needs I phoned Jim Sinclair with the truck requirements that I needed, he phoned when he had a truck that suited my needs. Jim helped us with the purchase, I phoned Jim Sinclair with the truck requirements that I needed, he phoned when he had a truck that suited my needs. Jim helped us with the purchase, made the hole experience a pleasure. I would not hesitate to call Jim again when the next vehicle is needed. More
New Vehicle Purchase I would like to thank Ivan, salesman extraordinaire, Jeremy, Sales Manager and Phil and everyone involved with the purchase of my new vehicle. They I would like to thank Ivan, salesman extraordinaire, Jeremy, Sales Manager and Phil and everyone involved with the purchase of my new vehicle. They went above and beyond to make the transaction smooth. I would recommend the dealership to anyone who asks. More
Amazing people I have been dealing with for many years and have never been disappointed yet. I will continue to deal with gm many years to come. I have been dealing with for many years and have never been disappointed yet. I will continue to deal with gm many years to come. More
Brand new customer Having just moved to the area, I’ve found the staff to be very helpful and thorough. Thanks for the great work. I will definitely be back. ( hopefull Having just moved to the area, I’ve found the staff to be very helpful and thorough. Thanks for the great work. I will definitely be back. ( hopefully not too soon ). More
Satisfied purchaser of a Suburban from the Mainland I found the Suburban I wanted on GM"s website. It turns out that Island Chevrolet had it. I had previously negotiated with a local Mainland dealersh I found the Suburban I wanted on GM"s website. It turns out that Island Chevrolet had it. I had previously negotiated with a local Mainland dealership for the purchase of a different Suburban but that deal fell through. I thought I should probably give that dealership the business. However, that dealer's price seemed too high. I therefore contacted Island Chevrolet directly. Without much haggling, they provided a better price and, frankly, much better service. Ashley picked me up at the ferry terminal. Kevin Weiss had the documents (including insurance) all ready when I arrived. The sign-up was a breeze. Thank you very much Ashley and Kevin. More
2013 Chevy Silverado I have been dealing with this service dept. since purchasing my truck new. I admit, there have been some issues where I was ready to walk away and n I have been dealing with this service dept. since purchasing my truck new. I admit, there have been some issues where I was ready to walk away and never come back! However, your Service Advisor, Kevin Toews, has always worked hard to correct the issues. Always friendly and ready to help...he is the reason I keep coming back. Well done, Kevin, thank you!! Ted More
Great Service Great service by Chris and his team. I was stuck 1,500 km from home and Chris went the extra mile to get me back on the road. Thanks, again. Great service by Chris and his team. I was stuck 1,500 km from home and Chris went the extra mile to get me back on the road. Thanks, again. More