Island Chevrolet Buick GMC

Customer service I traded in 2 duramax one a 2500 and second a 3500 on 2 of 1500 serria’s. Only had s few request. Had to pull my camper, 4 wheel drive, biggest fue I traded in 2 duramax one a 2500 and second a 3500 on 2 of 1500 serria’s. Only had s few request. Had to pull my camper, 4 wheel drive, biggest fuel tanks, one to be a single cab with 8 ft box and under coated. All went well than I took off to edm thinking I would have enough fuel to get to Hinton. I had to fuel in Hope, Kamloops valmount and Evans burg Each time I could only get 70 Ltd in I was very clear about size of tank. I phone the sales guy. He never returned my call. I called a second time and he said he had not talked to sales manager and would that day. That was 11 days ago and no response as of yet More

Got what I wanted. Friendly, personable and down to earth people. They understood what I wanted and also needed, and pulled together a plan to get me out of my Jeep and Friendly, personable and down to earth people. They understood what I wanted and also needed, and pulled together a plan to get me out of my Jeep and into a new Silverado. More

An amazing and friendly experience. We had an amazing experience when buying our brand new truck at Island GM. Brian, Terry, and Opey were awesome and went over the top to make sure our We had an amazing experience when buying our brand new truck at Island GM. Brian, Terry, and Opey were awesome and went over the top to make sure our new truck was exactly what we were looking for, and for a great price too. These three, as well as the rest of the staff were friendly and great to deal with. Such a pleasure.I strongly recommend Island GM. More

Car service Excellent service by the advisor and staff Was very pleased with the service provided and everything done and everything Neil did for me. It was a m Excellent service by the advisor and staff Was very pleased with the service provided and everything done and everything Neil did for me. It was a most pleasant experience More

Ivan’s great Very pleased with the entire experience at Island GM. Ivan is very easy to deal with and the rest of the staff I encountered were just as great to dea Very pleased with the entire experience at Island GM. Ivan is very easy to deal with and the rest of the staff I encountered were just as great to deal with. It was a very warm and welcoming atmosphere More

Could have been better Purchased a used truck, before picK up it had to have some repairs. Have been back twice since with the same issue. 3rd time today with the hope it's Purchased a used truck, before picK up it had to have some repairs. Have been back twice since with the same issue. 3rd time today with the hope it's fixed. I asked 3 times for floor mats for the new truck and was told to buy a set. After spending over 25 grand. Thats not a good way to send your new customer away. More

Excellent all-round customer service My wife and I just bought a new Cruze, we are very pleased with the pleasant and professional treatment we have received. The follow up service has b My wife and I just bought a new Cruze, we are very pleased with the pleasant and professional treatment we have received. The follow up service has been excellent as well. We can tell our business is appreciated by all of the staff. More

My day at Islandgm I was in the market for a new gm truck and found islandgms website and put an inquiry about a Sierra I liked. I was contacted by cowboy Jim Sinclair a I was in the market for a new gm truck and found islandgms website and put an inquiry about a Sierra I liked. I was contacted by cowboy Jim Sinclair and we got the ball rolling towards a trade in deal. We worked out some numbers over the phone and online, Cowboy Jim Sinclair and Terry DAoust went above and beyond to make my time at their dealership my best vehicle buying experience to date. I urge anyone in the market for a vehicle to check out Islandgm I know I’ll be back. Thanks cowboy Jim and Terry for everything. More

Rush Service I was driving back up island from Victoria when I noticed some noise coming from the front end of my Sierra. I had recently had the brakes done so wa I was driving back up island from Victoria when I noticed some noise coming from the front end of my Sierra. I had recently had the brakes done so was unsure what the issue was. I had checked the front end a couple times on the trip but didn't notice anything but the noise just got worse. I pulled into Island GM's service area and asked the service adviser, Kevin Toews, if they had any openings. Kevin informed me they had no opening but he also said he would listen to it and see if there was an easy solution. As soon as I pulled into the service bay Kevin had me shut it off and said it was most likely a bearing. He knew I was travelling so he opened a spot in the schedule and they were able to replace the bearing and send me on my way home. I was and am extremely grateful to Kevin and his team for helping me out that day even though they were very busy already. More

Service Department Service was done on time as promised.There was no problem getting an appointment on the day and time I wanted.The service rep Neil was great as usual. Service was done on time as promised.There was no problem getting an appointment on the day and time I wanted.The service rep Neil was great as usual.He’s the only one that I want to deal with. More