Island Chevrolet Buick GMC
Duncan, BC
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Service above and beyond Whenever I have had an issue with my Chevy Trax I know it's going to be dealt with in a fast and courteous manner! Whenever I have had an issue with my Chevy Trax I know it's going to be dealt with in a fast and courteous manner! More
Love my new 2018 Sierra!! This will be my third purchase from Island GM and I couldn’t be happier. Ivan helped me find Truck that fit all my needs and wants. Jeremy the sales m This will be my third purchase from Island GM and I couldn’t be happier. Ivan helped me find Truck that fit all my needs and wants. Jeremy the sales manager made sure the payments were exactly where I needed them. I will definitely be back when it’s time for my next upgrade. More
Pushy and passive aggressive I did not appreciate the passive-aggressive email I received from Jeremy after I chose to purchase elsewhere. Apparently the fact that I made my final I did not appreciate the passive-aggressive email I received from Jeremy after I chose to purchase elsewhere. Apparently the fact that I made my final decision on another car after regular business hours and informed them at my first real opportunity was insufficient. Honestly, what could possibly be accomplished by emailing me to tell me how to better handle things in the future? Certainly not my business! I am planning to purchase another vehicle in the next year or two and I will definitely look elsewhere. With so many dealerships on the island, why go somewhere with high-pressure tactics and such poor customer service skills? (Ashley was lovely, though.) More
Love new car Great service, great car, going to love the next 4 years we have the car..can't wait to go on a road trip to totally enjoy this vehicle Great service, great car, going to love the next 4 years we have the car..can't wait to go on a road trip to totally enjoy this vehicle More
My experience I had a great experience with them, loved all the staff. Such a great environment to be in, they really care about you & give you the best experience. I had a great experience with them, loved all the staff. Such a great environment to be in, they really care about you & give you the best experience. More
Chevy Equinox Major problems with this car. No warning lights to warn of trouble. Excessive oil consumption. Taking a long time to address the issues with the deale Major problems with this car. No warning lights to warn of trouble. Excessive oil consumption. Taking a long time to address the issues with the dealership. After 3 weeks they are suggesting they see the car, after many conversations on what to do and what accountability they may have. A lot of deflection and the cost to me is not affordable. A company that claims this car is smart enough to tell you anything that is wrong with it and claims to always put customers first, is falling short in this case. More
Excellent Service Our 2007 Tahoe needed an oil change along with a few repairs brakes, air conditioner repair, new motor rear windshield etc. The Service was excellent Our 2007 Tahoe needed an oil change along with a few repairs brakes, air conditioner repair, new motor rear windshield etc. The Service was excellent! More
Great experience Ashley was nice, kind and helpful throughout the process of finding a new truck. She made the deal quick and painless. I would happily return when the Ashley was nice, kind and helpful throughout the process of finding a new truck. She made the deal quick and painless. I would happily return when the time comes for another vehicle and request for Ashley's assistance! More
Welcoming staff We showed up looking for a specific vehicle at the used lot and a staff member welcomed us immediately. She showed us the vehicle and was very informe We showed up looking for a specific vehicle at the used lot and a staff member welcomed us immediately. She showed us the vehicle and was very informed of the all features of the SUV. We were able to test drive it and ask even more questions about it on the drive. We also dealt with another sales associate who was very welcoming and made us feel confident in our purchase. More
purchasing 2018 gmc sierra Island GM was a perfect dealership for me, tons of selection and very friendly staff. I want to say a special thankyou to Ciana Fitzpatrick who was t Island GM was a perfect dealership for me, tons of selection and very friendly staff. I want to say a special thankyou to Ciana Fitzpatrick who was the best sales person I could hope to deal with. She was very polite and not pushy at all always looking for my best interest. Ciana deserves full credit for making our experience at Island GM pleasant Thanks again Ciana, good job. More