Ideal Honda

Very pleasant and satisfactory experience. Arrived just prior to appointment time. Request processed very efficiently. Notified within minutes of other areas of concern. Agreed to additional Arrived just prior to appointment time. Request processed very efficiently. Notified within minutes of other areas of concern. Agreed to additional service as required. Relaxed in comfortable waiting area, had a delicious coffee, updated friends via messenger (Wi-Fi provided by dealership) and was notified that my car was ready. Excellent service. More

Customer focused. The best customer service I ever had. Jonathan and Justin9 were phenomenal and all the other staff we're great. I'm bringing both my Hondas here for n The best customer service I ever had. Jonathan and Justin9 were phenomenal and all the other staff we're great. I'm bringing both my Hondas here for now on. And also you can see through the windows into the garage where your car is being worked on. That's crazy if you have OCD about your car up like I do. Amazing place. More

Recall Notice I brought in my vehicle after receiving a recall notice. I was promptly provided an appointment on the day I wanted, and the vehicle was serviced wit I brought in my vehicle after receiving a recall notice. I was promptly provided an appointment on the day I wanted, and the vehicle was serviced within an hour, as had been promised. Omar, my service advisor, is super, top notch. He provides excellent customer service. Hope he will stay at Ideal Honda for a long time. More

Good work Honda did a great job in fixing the problem and getting the vehicle back to working condition. Suggest that next time Honda should provide a inside an Honda did a great job in fixing the problem and getting the vehicle back to working condition. Suggest that next time Honda should provide a inside and outside cleaning of the vehicle to improve satisfaction. More

Great service Very fast service and on time..keep the great job. Very friendly staff. Took the car on time and dilvered the service very fast. Very happy with the s Very fast service and on time..keep the great job. Very friendly staff. Took the car on time and dilvered the service very fast. Very happy with the service. Thanks. More

Great employees Your sales person Aftab was very informative and convincing to say the least. He did an excellent job of relating to our situation and giving us a pla Your sales person Aftab was very informative and convincing to say the least. He did an excellent job of relating to our situation and giving us a plan that works for us and it that put us into the beautiful car we drive today. 5/5 would buy another Honda again someday More

My household is now apart of Honda Nation Great experience throughout the entire process. Edwin did a great job from a customer service stand point. The new dealership location is fantastic a Great experience throughout the entire process. Edwin did a great job from a customer service stand point. The new dealership location is fantastic and accommodating for my kids. More

Over 20 years with Ideal Honda I always bought my Honda Accord at Ideal Honda, first because convenience living in Mississauga. 10 years ago I moved to Cambridge, however I still go I always bought my Honda Accord at Ideal Honda, first because convenience living in Mississauga. 10 years ago I moved to Cambridge, however I still go to Ideal Honda because of a very familiar, friendly environment. I feel at home with them. More

Professional and on time Upon arrival very pleasent and efficient. Service has been good for me so far. Customer service with phone call is outstanding and great. Great people Upon arrival very pleasent and efficient. Service has been good for me so far. Customer service with phone call is outstanding and great. Great people work there More

Excellent Service at Ideal Honda I have always believed that I could buy a vehicle after doing my own research in a matter of hours but what really matters to me is the service depart I have always believed that I could buy a vehicle after doing my own research in a matter of hours but what really matters to me is the service department and the representatives that will keep my vehicle safe and reliable for many years. I have purchased 3 vans from Ideal Honda and two Honda cars before that. I have stayed with Ideal Honda because I am treated as a valued customer, my concerns are listened to and my vehicle kept in excellent form.My last visit was no exception. Omar followed through with my vehicle and I was fully informed. Santena also followed up a request. I will buy my next Odyssey when it is time from this dealership because of the service. Thank you to all ML More