I Autohaus Sales & Leasing
Richmond, BC
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29 Reviews of I Autohaus Sales & Leasing
Stay away at all cost They are Scammers. I bought a car from them and wasn't shown the actual fees until the very end. They lied to me saying there was no accident but ther They are Scammers. I bought a car from them and wasn't shown the actual fees until the very end. They lied to me saying there was no accident but there was an accident I was able to find out on one of the papers they gave me. They offered premiums lying about the costs until the vehicle transfer was made a, down payment was paid and most papers were signed. The additional costs were about $8000. Very fishy Scammers.. Stay away More
Terrible Customer Service, extremely unprofessional I've had a terrible customer experience at this dealership. The sales consultant was extremely offensive and unprofessional. He was not knowledgeable, I've had a terrible customer experience at this dealership. The sales consultant was extremely offensive and unprofessional. He was not knowledgeable, started raising his voice because he couldn't answer some of the questions we asked politely. We had to leave abruptly because we could not take the unprofessional treatment and rudeness. Do not go here!! More
2 cars 2 fantastic buys Not sure about the other reviews I can only speak to my experience. I have bought a 2014 S63 and a 2014 R8 spyder. Both are flawless and both transact Not sure about the other reviews I can only speak to my experience. I have bought a 2014 S63 and a 2014 R8 spyder. Both are flawless and both transactions we felt like family. I would not hesitate a moment in referring anyone to them. A small issue came up with my S63 the bill was just over $5000 and not even a blink of an eye it was taken care of for us by the owner personally. That my friends is service. More
Stay away!!! I bought a BMW from here and am I paying the price for it now. They sold me a car with an oil leak without disclosing that information. They gave me t I bought a BMW from here and am I paying the price for it now. They sold me a car with an oil leak without disclosing that information. They gave me their 100 point inspection which looked great. I buy the car feeling pressured because someone else was there to buy it too. I later found out that someone else was the owner so they are also liars. I took it to my mechanic because the car felt jerky. I then find out I have a major oil leak and my mechanic said, "its a mess under there". I took it back to the dealership and they said they dont have to fix it since its not a safety issue. I got really mad and instead if paying the $1500 it was going to cost I paid half. I go for my next oil change and find out there's another oil leak!!!!! Now I have smoke coming from my tail pipes and a list of repairs that will cost me THOUSANDS of dollars. Needless to say, DONT BUY FROM IAUTOHAUS!!!! they are all smiles when they want your business then they dont return your calls or emails. I had to show up in person to get screwed over again. Bad business practice for sure. More
Bad expereince I bought a BMW from this dealership ,they gave me inspection report which looked good. After two weeks I smelled burnt oil and also discovered water I bought a BMW from this dealership ,they gave me inspection report which looked good. After two weeks I smelled burnt oil and also discovered water leakage, I took the car to BMW dealership and they discovered a lot of problems with car. Then I called AUTHAUS, the man over the phone said we are only responsible for safety issues and not for all technical things. I was shocked , because they gave me the inspection report. I have this still with myself... They did not respond to my follow up emails. I do not recommend this dealer ship. Be very careful and do not thrust on their inspection report. More
Excellent experience!!! I have a Limo company and I was looking for one used long wheel base S class Mercedes Benz for my limo services, I found it @ iauto Haus dealership, t I have a Limo company and I was looking for one used long wheel base S class Mercedes Benz for my limo services, I found it @ iauto Haus dealership, then I call James, I already knew him before, he right away got the car ready for me, so when I arrived at the dealership all was left for me to do was to sign the documents and he went the extra mile to make sure everything was perfect included to delivery my new car over to my place. I really recommend this dealership for people that want high end cars and Supercars, and for those that just need a normal day to day car you can also find there too or they will find the car that is right to you. Thanks to James Green my sales consultant and to all the iauto haus great people and customer service More
Hummer h2 Customer service of the staff is good, but instead of dealing with the repairs with the vehicle (as the other dealerships do), they just suppress the Customer service of the staff is good, but instead of dealing with the repairs with the vehicle (as the other dealerships do), they just suppress the issues temporarily, and sell off their vehicles. I mean if you go at a dealership, it is supposed to provide you with a good operational vehicle, as it was promised at the advertisement. Here are the issues I faced immediately with the vehicle i got from them, they promised to resolve them, but the promises are not taken care of professionally, as they arise again in few hours:- the AC stopped working. Coolant temperature gauge got faulty in 2 days. engine light got on in 2 days (needed a censor replacement, as i was informed by other mechanic). The music system's buttons don't work. Heated seats don't work. Problem refuelling (fuel pump issue). Keyless entry remotes are faulty too, even if I had to get batteries in them from my pocket. Not to mention, it was not cleaned properly when they gave it to me. And the vehicle was advertised the opposite of what it is now. My cousin wanted to get a Mercedes from them, now I shall refer him to go somewhere else rather than this place. The only reason I gave 1 star instead of 0 is because of the customer service of Andrei. More
Ripped off Ok # 1 I'm not one to ever complain. I bought a $50000.00 vehicle from them and it was bad I mean real bad anything that could possible be wrong with Ok # 1 I'm not one to ever complain. I bought a $50000.00 vehicle from them and it was bad I mean real bad anything that could possible be wrong with it was, and or is, this truck needs at least $20000.00 in repairs alone they gave me 2 years warranty with the truck so I thought no worries tried to use the warranty well,the warranty covered non of the issues. So please please do not purchase from these criminals More
I wasn't sure what to expect initially. I have read some bad reviews, but on craigslist they had the car that I wanted and after months of searching I was willing to give anything a shot. I called the some bad reviews, but on craigslist they had the car that I wanted and after months of searching I was willing to give anything a shot. I called the office and the reception was polite, but it was too early in the morning and they only had 1 busy salesman at the time. That was kind of disappointing as a dealership should have sales ready for you at all times. An hour or so later some salesman called me back and he was very informative and let me know that the 2011 BMW 750li would be washed and documents ready for me to view by the end of the day, and also if I needed any finance information he could let me speak with the finance manager. At this point I was slightly more relieved, the dealership didn't seem that bad. By the end of the day I had gotten there and as promised, the car was ready for me. The sales person showed me the CarProof for the car and ICBC papers. Everything seemed clean and my test drive went smoothly, but I just wasn't convinced because I am so paranoid from the reviews. I had sent BCAA to inspect the car the next day. The BCAA report came back fine. That made me feel a whole lot better about the dealership. I filled out the credit application and the finance manager got me approved within 2 days. I couldn't give full points due to the lack of sales people in the morning and the interior of the car could've been a little cleaner. The price was great because I got it significantly than the BMW dealers that I have been looking at and they were willing to negotiate the price and my trade in. Overall, I think this dealership is good and I don't see whats wrong with it. More