Hyatt INFINITI

Had an appointment for a simple oil change. I told Hyatt ahead of time I would wait for the car. Because of that I was told the appointment would be in a week to ensure a tech was available. fi I told Hyatt ahead of time I would wait for the car. Because of that I was told the appointment would be in a week to ensure a tech was available. fine by me … it took 2 3/4 hours. They promote the car would be cleaner than when it arrived. No car wash or cleaning was done. Offered 50% off service …the service was free. It was included in the purchase of the car! Complete failure. More

Excellent service! ! Always a pleasure to drop off my vehicle and know that it’s in good hands. ! Always a pleasure to drop off my vehicle and know that it’s in good hands. More

This was my first visit to an infiniti dealership for my car.I was pleased the staff is friendly and professional car.I was pleased the staff is friendly and professional More

It's great to see Steve S. Back in the Service area. He has always treated customers with respect. Back in the Service area. He has always treated customers with respect. More

I really enjoy the Uber instead of the shuttle from before. Staff is always very friendly. The new coffee machine was the worst change imaginable, it took 3 staff members to figure it out and by that t before. Staff is always very friendly. The new coffee machine was the worst change imaginable, it took 3 staff members to figure it out and by that time my u we was already there… keep it simple guys. More

Better than expected, excellent customer service, listened to my concerns, very quick and efficient. The shuttle to and from work and the car wash was just icing on the cake. listened to my concerns, very quick and efficient. The shuttle to and from work and the car wash was just icing on the cake. More

Awesome service, and a pleasure to deal with everyone at the dealership. Always friendly and helpful! the dealership. Always friendly and helpful! More

Excellent service, Tallah as always went above and beyond. Got my car in for service last minute and was back on the road in no time beyond. Got my car in for service last minute and was back on the road in no time More

Very pleasant and knowledgeable people working at this location. Also, the fact that they will take you home while they work on your vehicle and then pick you up again to get your vehicle when it is ready location. Also, the fact that they will take you home while they work on your vehicle and then pick you up again to get your vehicle when it is ready. More

The service advisors at Hyatt have good communication with customers, and past history on your vehicle is taken in account when planning services forward. with customers, and past history on your vehicle is taken in account when planning services forward. More