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Hyatt INFINITI
Calgary, AB
696 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 696 reviews
August 20, 2017
Another great experience We just received our 4th Infiniti from Hyatt. Darren made the process very simple and efficient with his professionalism and his genuine interest tha We just received our 4th Infiniti from Hyatt. Darren made the process very simple and efficient with his professionalism and his genuine interest that we find the right vehicle for our changing needs. When we left the dealership with our new SUV we felt that we had a good handle on the technology and the features that it offered. All of our questions were answered in detail to make sure we can enjoy our new purchase with ease and confidence. More
by Coral Farries
Employees Worked With
Darren Simpson
July 11, 2017
Worst Service guy The reviews shown must be internal because Kevin is the worst service guy that I have ever encountered. He has the personality of a piece of dry toast The reviews shown must be internal because Kevin is the worst service guy that I have ever encountered. He has the personality of a piece of dry toast and the main reason why I left and went to Infiniti Gallery. The dealership? Unethical and don't trust them as far as I can throw them. Infinity Gallery compared to Hyatt Infiniti? They are the best of two evils - but not by much! Both dealerships are quite bad and will never buy another Infiniti product again. More
by HedgeFund
Employees Worked With
Mike Hofer, Anthony Fowler, Kevin Lee
July 07, 2017
Pleasant experience Friendly, personable, caring and attentive. Never once felt pressured. Accommodated all my needs and showed me all I needed to know about the cars I Friendly, personable, caring and attentive. Never once felt pressured. Accommodated all my needs and showed me all I needed to know about the cars I test drove. Highly recommend Zain More
by Brian McBeath
Employees Worked With
Zain Mulji
June 01, 2017
Great Customer Service! I am so pleased with the dealership (Hyatt Infiniti) The sales consultant Stuart is very knowledgeable and pleasant to deal with. The finance team is I am so pleased with the dealership (Hyatt Infiniti) The sales consultant Stuart is very knowledgeable and pleasant to deal with. The finance team is great. A pleasure to deal with Kevin and Harrison. I was so happy with my purchase. Stuart was very helpful and detailed in explaining about the features and mechanics of the vehicle. A great great customer service person. Thank you Stuart for a 5 star service! Mohamed B. More
by Mohamed Bamatraf
Employees Worked With
Stuart Reid, Harrison Lam, Kevin Cranswick
March 21, 2017
Happy with purchase! Each time I visited Hyatt Infiniti I was immediately greeted by Darren Simpson. After our meetings I was always left satisfied with the level of comm Each time I visited Hyatt Infiniti I was immediately greeted by Darren Simpson. After our meetings I was always left satisfied with the level of commendable service. Darren listened to our needs and recommended something that was much more suited to what would work for our lifestyle than what we had originally come to look at. I can't recommend him enough, Darren is knowledgeable, genuine, was considerate of our needs and and answered any questions we had. Thanks to the entire team we couldn't be happier to be driving something safe for our family! More
by Annalisa Richards
Employees Worked With
Darren Simpson
March 20, 2017
Dania - Awesome Last week I went into Hyatt Infinity to look at a few options for a new car. While there I discussed a few different payment and financing options wit Last week I went into Hyatt Infinity to look at a few options for a new car. While there I discussed a few different payment and financing options with a very friendly and knowledgeable employee named Dania. I really appreciate the information and her helpful attitude. More
by Martin
Employees Worked With
Dania Pilot
January 15, 2017
Stuart - Excellent I am considering the q50 as my parents love Hyatt and they recommended the dealer. Stuart is : - willing to go into great detail - magician wit I am considering the q50 as my parents love Hyatt and they recommended the dealer. Stuart is : - willing to go into great detail - magician with words - professional - great sense of humor Excellent experience. More
by Dan Du
Employees Worked With
Stuart Reid
January 11, 2017
New Vechicle Thank you Mike Hofer, Jiri Gronzil & the Hyatt Infiniti team for your exemplary customer service! This is my 3rd purchase at your dealership! Well don Thank you Mike Hofer, Jiri Gronzil & the Hyatt Infiniti team for your exemplary customer service! This is my 3rd purchase at your dealership! Well done! More
by MariaP
Employees Worked With
Mike Hofer, Jiri Gronzil, Martin Speiran
October 26, 2016
Sales Manager was not pleasant to deal with After dealing with Jay Jiang, the sales manager got involved and the deal went south. He is very rude and not helpful at all. To think, we were close After dealing with Jay Jiang, the sales manager got involved and the deal went south. He is very rude and not helpful at all. To think, we were close to buying a vehicle from here until he opended his big mouth. Thanks for ruining the deal Anthony. More
by CarBuyer
Employees Worked With
Jay Jiang, Anthony Fowler
August 03, 2016
Adam's exceptional costumer service I saw Adam regarding a used luxury vehicle yesterday, and I have to say, the costumer service experience and the care I received from Adam was excepti I saw Adam regarding a used luxury vehicle yesterday, and I have to say, the costumer service experience and the care I received from Adam was exceptional. Adam was very professional, very knowledgable, honest, and very patient with addressing all my concerns. Eventhough we couldn't do business together yesterday, I left Hyatt Infiniti with a great customer service experience and will certainly not hesitate visiting this dealership and Adam for any of our future purchasing needs. More
by Ali
Employees Worked With
Adam Dawes
