Hyatt INFINITI

We had originally arranged a ride at the time of our service appointment, but plans changed last minute. Robert didn’t even blink – he jumped into action, made arrangements for transportation, and made service appointment, but plans changed last minute. Robert didn’t even blink – he jumped into action, made arrangements for transportation, and made my daughter and me his top priority. He went above and beyond to ensure we were looked after every step of the way. Thanks to him, we had a relaxing day together with zero stress, while the car was expertly taken care of. When service feels this seamless and personal, it deserves a standing ovation . Rob, you’re a rockstar – thanks for making our day! More

Always a great experience visiting Hyatt Infiniti for servicing. The service reps go through everything that will be done and provide details throughout the day and notify you when your vehicle is ready servicing. The service reps go through everything that will be done and provide details throughout the day and notify you when your vehicle is ready for pick up. More

I had my QX60 autograph first service done at this location. The service was impeccable. It was done under 1 hour. There is a lovely waiting room with a TV, coffee machine and cookies. I would recom location. The service was impeccable. It was done under 1 hour. There is a lovely waiting room with a TV, coffee machine and cookies. I would recommend this location. More

Good service, nice and very polite people. Very recommend it at Hyatt Infiniti dealer.I like Infiniti Very recommend it at Hyatt Infiniti dealer.I like Infiniti More

My vehicle was returned in not the same condition as when it was dropped off! When brought to the attention of service and a manager I was basically accused of lying. it was dropped off! When brought to the attention of service and a manager I was basically accused of lying. More

They were prompt with their service, good and timely communication, and they fulfilled all promises made. communication, and they fulfilled all promises made. More

Have Beem happy with both the purchasing process and the expertise in the service area. Love the vehicle. expertise in the service area. Love the vehicle. More

The service staff are always very kind and welcoming. I always have a great experience dealing with staff whether in sales, service, etc. I always have a great experience dealing with staff whether in sales, service, etc. More

What an organized and well run business. No waiting and greeted by friendly staff. The ride share with Uber is fabulous. Everyone in the Service Dept. works as a team. Even the complimentar No waiting and greeted by friendly staff. The ride share with Uber is fabulous. Everyone in the Service Dept. works as a team. Even the complimentary wash was spotless. Thanks for a great experience. More

🚨 SCAM ALERT – Hyatt Infiniti Calgary 🚨 Avoid this dealership at all costs! Sales staff will lie to your face, hide defects in used vehicles, and push useless add-ons like Diamond Kote Insurance (Cost dealership at all costs! Sales staff will lie to your face, hide defects in used vehicles, and push useless add-ons like Diamond Kote Insurance (Cost $799) without your consent. Their so-called “MFA reports” are worthless — mechanics either can’t spot obvious issues or choose not to. Bought a vehicle here and found serious problems right after. Do NOT trust them, do NOT buy from them. Plenty of honest dealers in Calgary — this is NOT one of them. More