Hyatt INFINITI
Calgary, AB
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Sales & Service department is awful. They will try to upsell you on EVERYHTING. It would really just be nice to walk in and get what I ONLY asked for. The salesmen are so good at what they do that y to upsell you on EVERYHTING. It would really just be nice to walk in and get what I ONLY asked for. The salesmen are so good at what they do that you don't know you were swindled until it's too late and you say to yourself "what just happened"??? More
Service and attention to detail was an amazing experience until I signed the papers. They stopped caring completely they claimed to have cleaned and gassed up the 70k$ vehicle? My 3 year old could've cleane until I signed the papers. They stopped caring completely they claimed to have cleaned and gassed up the 70k$ vehicle? My 3 year old could've cleaned better. That's just the start they don't care about repeat business! Prepare to service it in Edmonton cause you won't want to deal with them any longer ! Every issue needed to be escalated to the manager( 8 issues, to which he cc me in an email "please take care of this " and that goes to " the business centre" group email when someone gets it they may or may not deal with it. They are too large and do not care about customer satisfaction at all! I've bought from Porsche BMW Lexus Mercades, and this service was worse than an American mc Donald's ! More