Hyatt INFINITI

I’ve never had customer service, from anywhere or any type of venue, like I’ve continued to have from Kevin Lee at Hyatt Infiniti. I’ve been getting service there since 2011, which was always good, but w type of venue, like I’ve continued to have from Kevin Lee at Hyatt Infiniti. I’ve been getting service there since 2011, which was always good, but when Kevin became my service representative, I was treated like royalty. He has literally gone out of his way for me on several occasions; tried to find cost-effective solutions for my vehicle after a small collision, dealt with my insurance company and kept me posted throughout, has made sure that my kids and I were taken care of while picking up or dropping off my vehicle and even picked up my groceries and me at Costco once when the shuttle was unavailable. I don’t like accepting favours, but Kevin is always insistent and always follows up to make sure I’m ok and happy with my service. When discussing my vehicle and costs, I always feel heard. He understands my situation and obviously truly cares. Thanks Kevin!! More

Excellent service in sales. Zain was very straightforward and honest. Not high pressure, respectful of my needs. Fair trade in. Repeat customer and happy to come back again. and honest. Not high pressure, respectful of my needs. Fair trade in. Repeat customer and happy to come back again. More

We were sceptical at first with car sales staff but at Hyatt Infinity they made us feel very welcomed and not pressured. Staff were friendly and knowledgeable. Finance process was easy and quick. Hyatt Infinity they made us feel very welcomed and not pressured. Staff were friendly and knowledgeable. Finance process was easy and quick. More

Bree Bandas was amazing. Shes super friendly, made the process in the finance side run smoothly, since I was coming from out of town. Raman, was very thorough in explaining all the functionality if the ve process in the finance side run smoothly, since I was coming from out of town. Raman, was very thorough in explaining all the functionality if the vehicle, he was great and friendly as well. More

Awesome! Great service from start to finish. Everyone was easy to deal with. Love the vehicle so far. Incentives were excellent. 5 stars! Thanks so much! Great service from start to finish. Everyone was easy to deal with. Love the vehicle so far. Incentives were excellent. 5 stars! Thanks so much! More

Hyatt Infiniti Everyone was very helpful yet were not high pressure. Made me feel like my time was valuable. Always accommodated my requests for appointments. Car w Everyone was very helpful yet were not high pressure. Made me feel like my time was valuable. Always accommodated my requests for appointments. Car was fully prepared on delivery. More

Great customer service Sales rep was able to achieve and exceed our expert in terms providing the best value for the purchased vehicle. He was very patient and very friendly Sales rep was able to achieve and exceed our expert in terms providing the best value for the purchased vehicle. He was very patient and very friendly . Will definitely recommend my friends and relatives. More

New car purchase Excellent service from the sales representative, finance team and customer care. This is my fifth Infiniti and very happy with my experience over more Excellent service from the sales representative, finance team and customer care. This is my fifth Infiniti and very happy with my experience over more than 15 years More

Great experience We had a good experience. Staff is very friendly, knowledgeable and ensure your experience is enjoyable. We would recommend Hyatt Infiniti to my frien We had a good experience. Staff is very friendly, knowledgeable and ensure your experience is enjoyable. We would recommend Hyatt Infiniti to my friends. Thank you. More

Great service! People were very professional. Answered all our questions. They offered an outstanding services. from the receptionist to the sales person (Kevin) to People were very professional. Answered all our questions. They offered an outstanding services. from the receptionist to the sales person (Kevin) to finance (Bree and Gabe). Thank you all! More